Bespoke Gazebos Ltd Reviews 

63
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I would highly recommend Bespoke Gazebos. Richard and his team were professional with great attention to detail. Our gazebo is even better than expected.

Company replied

Rated 5 out of 5 stars

We were very impressed from start to finish with the quality of service and build we received. Lynn was our first point of call, a very professional interaction that gave us confidence to select the f... See more

Company replied

Rated 4 out of 5 stars

Brilliant, excellent lads did a fine job, good quality, we’re really pleased. We paid price quoted (approx 4.5 thousand pounds) before work began, then we had an email for another payment on day work... See more

Company replied

Rated 5 out of 5 stars

Very good service. Good advice given pre installation. Installers were very quick and efficient despite having to cut through limestone patio and scalping and concrete below that. Strong posts and nic... See more

Company replied

Company details

  1. Gazebo Builder

Written by the company

Our gazebos have a substantial choice of timber posts to choose from All of which make a great garden focal point. Our Halica Open Gazebo is perfect for creating a sheltered area within your garden. Offering shade from the sun and protection from the summer rain, our gazebos are suitable for sheltering your garden furniture set to create an outdoor dining area. Featuring six inch posts, along with our unique roof construction to support the stunning pyramid style roof with a flat line top to ensure no planning permission required. For the perfect finishing touch, each gazebo is supplied with stunning coloured felt shingles - are available in black, red or green Manufactured using the highest quality timber, pressure treated pine for longevity.  WHY CHOOSE US No Planning Permission Required Full Installation at no extra cost, not flat pack Roofing Shingles included, Unlike some competitors Torch on felt, no unsightly nails holding up felt Stylish TG & V cladding roof instead of plain boarding Robust 6 inch posts, other competitors offer 4 inch Pressure treated Spruce Ten year guarantee


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely helpful and friendly staff.

Extremely helpful and friendly staff from the office to the garden.

Nothing was too much trouble for the team and they gave sound advice on the positioning and size of our structure. They were also able to attend a day earlier than planned. Such a refreshing change.

It was such a pleasant experience we are trying to decide if we can fit in another build later on.

Can highly reccomend.

16 March 2023
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Reply from Bespoke Gazebos Ltd

Thank you Tania for your positive review, the weather had been kind to us & the installation team managed to get ahead of themselves, thank you for allowing the install to go ahead one day earlier. Enjoy your new gazebo

Rated 4 out of 5 stars

Brilliant

Brilliant, excellent lads did a fine job, good quality, we’re really pleased. We paid price quoted (approx 4.5 thousand pounds) before work began, then we had an email for another payment on day work finished, no invoice. Everyone was lovely but I just felt that I was being chased for a final payment, oh well a lovely job done.

4 March 2023
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Reply from Bespoke Gazebos Ltd

Thank you for your response. Our payment terms are made very clear on booking & I apologise that you felt you were being chased for the balance. The invoice was sent as per request. We hope you enjoy your gazebo

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish and attention to detail. Would have no problem whatsoever to recommend this brilliant family run business.

23 February 2023
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Reply from Bespoke Gazebos Ltd

Thank you Samantha for your positive revew, we are pleased you are happy with your gazebo. Enjoy

Rated 5 out of 5 stars

Excellent company very helpful

Excellent company very helpful
Very high quality tradesman
Finished gazebo within 2days
High quality materials
Would highly recommend this company
5 star service

20 January 2023
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Reply from Bespoke Gazebos Ltd

Thank you Tony for your positive review. The team strive to give 100% service & it is rewarding to us all to receive 5 star ratings

Rated 5 out of 5 stars

Bespoke Gazebos

Excellent customer service and very friendly hard working staff. Good value for money. So pleased with my Gazebo

17 November 2022
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Reply from Bespoke Gazebos Ltd

Thank you Julie for such a positive review & we are all very pleased you are happy with your new gazebo..Enjoy

Rated 5 out of 5 stars

Amazing room in our Gatden

We are so pleased with our garden room, it has added value to our property and looks amazing, work competed efficiently and to a very high standard, all the guys were very friendly and accommodating, we would highly recommend to anyone, thank you to all the team at Bespoke Gazebos

30 September 2022
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Reply from Bespoke Gazebos Ltd

Thank you Lisa 7 Dave for taking the time to write a review about our products. We hope you enjoy your new garden room & thank you for choosing Bespoke Gazebos

Rated 5 out of 5 stars

Great, very impressed

Great service, superb quality gazebo and the guys were very tidy and completed a great job.
Would defo recommend.

13 October 2022
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Reply from Bespoke Gazebos Ltd

Thank you Martin for taking the time to write a review for Bespoke Gazebos. It is rewarding to us all to receive positive reviews

Rated 5 out of 5 stars

Fully recommend these guys!

Wow. What can we say! Absolutely amazed with the finished product. Lynn, Richard and the team were all amazing. We had a few concerns about the positioning and design but the team were able to accommodate by tweaking the design along the way to make sure it suited our needs. We highly recommend these guys!

13 September 2022
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Reply from Bespoke Gazebos Ltd

Thank you Michael & Glen for such a positive review. We hope you both enjoy your new gazebo

Rated 5 out of 5 stars

So impressed with this company

So impressed with this company. Can really recommend. Reasonable price for a sturdy, good-looking gazebo. Team arrived on time and worked solidly and so efficiently. My roofed gazebo looks even better than I expected and was ready to use in four hours. Thank you!!

6 September 2022
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Reply from Bespoke Gazebos Ltd

Sandy thank you so much for taking the time to review us. We are so happy you are pleased with your new gazebo....Enjoy

Rated 1 out of 5 stars

100 Mile Radius?

You would think the clue would be in the company name, but this is the reply I received having asked about the fabrication of a bespoke gazebo. Admittedly it was north of the border, but the last time I checked we were still part of the UK. It seems my request for a paltry 3.5m x 2.5m gazebo is not worthy.
"Hi

thank you for your interest, unfortunately you are outside of our 100 mile radius plus the installation team could not possibly travel to install smaller than 6m, apologies & we do not supply our structures in kit form

7 September 2022
Unprompted review
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Reply from Bespoke Gazebos Ltd

North of the border by 512 Miles, 8 hours & 38 minutes travelling from our base, paying three staff to travel to carry out a small installation which would take possible 4 hours, the three staff would then be required to stay overnight, plus the ever increasing fuel costs therefore the cost of this would not be cost affective! As you enquired about 'kit' form & shipping costs, I advised we do not supply our structures in kit form. We have a travel surcharge costing programme which we keep to reality. Our priority is the care & safety of our staff which I am sure you can appreciate.

Rated 5 out of 5 stars

Absolutely outstanding from start to…

Absolutely outstanding from start to finish. Excellent product and the whole team from office to installation were great. A very smooth operation and a very happy customer. Thank you.

1 September 2022
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Reply from Bespoke Gazebos Ltd

We are grateful for your positive review, being a small family run business, these positive reviews are very important to us. Thank you & we hope you enjoy your new gazebo

Rated 5 out of 5 stars

Couldn't be happier!!

Found Bespoke Gazebo online after doing a lot of research. Lynn was happy to answer any questions and made the payment procedure super easy. Carl and the team were great friendly guys who came to install. We're super happy with the outcome! Its solid, and great to look at! I'm so happy we went with them as we originally was going to go elsewhere. After reading trust pilot I didn't think the company before would be great, then reading Bespoke Gazebo trust pilot I felt comfortable proceeding. Absolutely fabulous, I'm so glad I found them!!

2 September 2022
Unprompted review
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you so much Jess, for taking the time to review us & with such a positive review. We are all so pleased you are happy with your new gazebo. Enjoy

Rated 5 out of 5 stars

Nice people to deal with

Nice people to deal with. Excellent team arrived on the day agreed and put up the Gazebo. No problems they just got on and completed the works. Can't ask for more!

26 August 2022
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Reply from Bespoke Gazebos Ltd

Thank you for your review, we hope you have much enjoyment using your new gazebo

Rated 5 out of 5 stars

Fantastic Build - Professional Team

We were very impressed from start to finish with the quality of service and build we received. Lynn was our first point of call, a very professional interaction that gave us confidence to select the firm. Our build required an L shape, on 2 levels to cover a BBQ kitchen and seating area, which meant Richard needed to genuinely come up with a bespoke solution. Richard and his team built the dream outdoor setting and were friendly, professional, hard workers. We have had several “wow” comments from visitors. Hats off to all.

17 June 2022
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Reply from Bespoke Gazebos Ltd

Thank you Eric for a positive review, we are so pleased you were satisfied with our service. Thank you for choosing Bespoke Gazebos. Enjoy your new gazebo

Rated 5 out of 5 stars

Perfect. Great product, excellent team …

I could not fault the team who arrived on time and assembled our gazebo expertly. Everything was handled meticulously - they were real skilled workers who even cleared up after themselves. The gazebo itself is perfectly made and is of very, very high quality. I cannot recommend Richard and his team highly enough. Thank you. Mike

31 May 2022
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Reply from Bespoke Gazebos Ltd

Thank you Mike for taking the time to review us, we pride ourselves on customer satisfaction & quality & we are pleased we achieved this, enjoy your new gazebo

Rated 5 out of 5 stars

A first class service

A first class service, from start to finish the process of ordering the gazebo through to the installation was a breeze. The quality of the gazebo is fantastic and great value for money. The guys who installed the gazebo were brilliant, they arrived with all of the materials and had it constructed and erected within a matter of hours. They were also very tidy workers and left no rubbish behind and no mess. Very impressed and will definitely be using Bespoke Gazebos again!

16 May 2022
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Reply from Bespoke Gazebos Ltd

thank you Wayne for this review it is very much appreciated. We are pleased you were happy with the service received & your new gazebo. Enjoy!

Rated 5 out of 5 stars

Very good service

Very good service. Good advice given pre installation. Installers were very quick and efficient despite having to cut through limestone patio and scalping and concrete below that. Strong posts and nicely designed gazebo made to measure. Our thanks to Bespoke Gazebos for an excellent service.

15 May 2022
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Reply from Bespoke Gazebos Ltd

Thank you Peter for taking the time to write a review, we are pleased you are happy with your new gazebo, Enjoy

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