Bespoke Plates Reviews 1,674

Wish I could give 0. Would not recommend. First I was told my order would be dispatched and I would received my order within 2 days. I waited 4 days and there was no sign so I sent an email and received a reply saying they apologise and due to backlog my order has not been dispatched but it is now in production I will receive it within 2 days. I waited 2 days and emailed again and was then told that it was now finally in production and the reason it was not out yet was due to backlog and the Royal Mail. I would suggest using another company. I understand it can be busy and hectic at times but to lie to customers on multiple occasions is wrong.

Happy with the product.

Took 10 days when it’s advertised as 24hour delivery if ordered before 3pm.
When contacted I was told several times the ordered will be sent out ‘today’. When it was actually posted I received my item within 24hours.

3 of 4 plates I have ordered are poor quality, first letters started to drop off after 5-6 months. VERY poor quallity wont order again.

Good honest service had a few problems but were sorted out quickly and efficiently,
I will definitely be using again in the near future,

Made an order for some 3D plates for the new car i got. It was only when i had ordered the plates that i was told i will need documentation. Of course i don't have the V5 yet so this
i couldn't do. So i tried to phone but no one answers, so instead sent three emails. Still no response. So it seems like they are just taking my money with no chance of a refund as you cant speak to an actual human. All i do do is make others aware of the lack of communication if anything goes wrong. Look elsewhere.

Excellent communication via phone and email, brilliant number plates and great value for money. Would recommend 100%, paid extra for next day delivery and they arrived the next day, excellent service.

Online purchased made on the 15th and all documents validated in the 20th. Contacted the company by email few times and said the plates will be with me in next 3 working days. Tried to call them but phone just gets cut off.

It's the 6th of Feb and still nothing from them. Raised a dispute through my bank to get a refund.

Wouldn't trust those guys as being number1.

Fast delivery. Good plates. Email responsive , thank you

Despite my disappointing experience with Bespoke Plates, I must acknowledge that Adam Khan is a reputable individual who demonstrates great respect. His customer service is truly appreciated. Mr Khan was happy to process a refund considering the fact that I was not at fault and have provided the necessary documents immediately however my order was not processed for over a week for no reason!
However, unlike Adam, his colleague, Mr. ‘M,’ was uncooperative, and his tone in written communication came across as rather dismissive. He also delayed my order by over a week, despite me providing all the necessary documents.
Additionally, I would suggest that you clearly state on your website that orders will not be processed without legal documentation to allow transparency. This would allow customers to prepare in advance, avoiding unnecessary delays and frustration, especially for those who may be in a time-sensitive situation.

Not a clear statement about having to send your documents in by post until you check out. And the website automatically selected the T&Cs checkbox during checkout. The response to cancel the order as I needed the plate quicker was a disgrace. Whoever responds to the email needs some training. Who in their right mind would send original documents off to some back street plate maker is beyond me. Get with the times and offer a digital option to verify documents.

Well that was easy.
And service was rapid.
Defo be a returning customer here.

fantastic service with great plates just as i wanted quick delivery

Perfect plates arrived super quick, was first sceptical about sending off my document but they were kept safe and no issues what so ever 10/10

Easy to use website. When I had a query after I ordered them late one night I got a quick response that night. Great communications, kept me up to date with the order process. And two days later I had A tracking number and the plates delivered to the door. Excellent packaging and the plates are of excellent quality. One stop shop for all my plates from now on!

Fantastic service even though I moved the goal post! They adapted my order and refunded me for an extra item I had ordered. this was completely my fault. I would certainly use them again.

I had an issue with a plate and contacted the team.
The response was within the same day and a very positive customer service experience.
The team do go above and beyond to ensure customer satisfaction.

Very quick turn over to say I posted my documents...
Very happy quality plates x

Ordered the plate around 1pm and sent over documents by email at 3pm. The plates arrived with me the following day at 11:30am. Incredibly quick service and customer service was second to none when emailing back and forth. Would highly recommend!

Fantastic customer service, great advice about my Plates.
As for the Plates I ordered they arrived quickly. Excellent quality 4D looks awesome. 100% satisfied.

quality plates, excellent customer service, speedy turn around and delivery. 5 stars well deserved. I accidentally ordered multiple plates, their outstanding support team gave me a refund for the accidental order. Thoroughly recommend!