Had a membership issue, emailed customer support. Jamal from the escalations team. after two emails. everything was sorted. Thank you Jamal
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See what reviewers are saying
When I paid for the gift on Facebook, the advertisement said nothing about the extra fee to be paid as well as a subscription. I was now worried when I started seeing debit going off my account. secon... See more
Excellent service emailed them and got a reply within 5 mins. Helped with everything I asked and needed to know. Also very polite and understanding made me feel at ease as I suffer with bad anxiety... See more
I don’t even know when I signed up to your company. I found out by checking my bank statement, this was such a shock to me I started to panic. You need to make things clearer to people they are sig... See more
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Had a membership issue
Had a membership issue, emailed customer support. Jamal from the escalations team. after two emails. everything was sorted. Thank you Jamal
It was a good for me
It was a good for me, but it came at the wrong time financially and hence why needed to end the subscription. I'm a single Mom. So this was my luxury but like i said things have gone wrong.
🙈Rating of company
Trying to get a refund as I didn’t subscribe to this in the beginning
Excelent services and speedy delivery
Excelent services and speedy delivery. Thanks Diamond for super friendly service
So far it's good
In your advert you are advertising some specials (great), but please state that you need to become a member first
In your advert you are advertising goods on special. I wanted to buy some and went ahead and ordered and paid it with a delivery fee. Nothing came. Upon further enquiry, I were informed it is some membership which I am not interrested in. I want to buy, like at Timu, the items that I want.

Reply from Besportchic
Unaware I’d signed up
I don’t even know when I signed up to your company. I found out by checking my bank statement, this was such a shock to me I started to panic.
You need to make things clearer to people they are signing up to your company in future.
Also the refund has never happened which was easily a couple of months ago shockingreally
Issue dealt with and communicated by…
Issue dealt with and communicated by email with updates
Thankyou
My Experience
I’ve had a great experience with BeSportChic and they are quite a helpful and a great brand, Ann had great customer service.
Issue was resolved with an email from a…
Issue was resolved with an email from a gentleman explaining I would get a full refund.
Money got deducted from my account…
Money got deducted from my account twice for a gift box from shein,but until today I have not receive any feedback or a gift box...I want my money back

Reply from Besportchic
Online transaction.
I don't know what happened on this subscription but I just saw an online debit transaction from my account. I requested a refund immediately. The team is quick to respond but I have not yet received my money.

Reply from Besportchic
I got good customer service on items I…
I got good customer service on items I wanted to know more about
Thank you
Thanks for your honesty and sincerity
Thanks for your honesty and sincerity
In future I will definitely join your team again
Good service
The team is very helpfull and great communication when contacted.
When I paid for the gift on Facebook
When I paid for the gift on Facebook, the advertisement said nothing about the extra fee to be paid as well as a subscription. I was now worried when I started seeing debit going off my account. secondly, the name I saw on the Facebook page is different from this company, maybe you need to fix that and have transparency.
I've received the best assistance
I've received the best assistance, and the agent was very patient
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