Besque Reviews 

Hello, I have been very happy to email
My concerns and right away receive a response from Sarah. She’s been prompt and considerate of my needs. My truly happy with these oils as my skin skin is aging and still
Loves the sun. Thank you, Sheryl

i wanted my order to repeat monthly, Sarah Joy organized it all for me, a star *

First, I absolutely love the Besque oil! It’s amazing. Second, I recently had an awesome customer service experience with Gabrielle. Great customer service is often rare these days. However, I can’t express enough how wonderful Gabrielle was. That’s one factor in the products I use. I appreciate Gabrielle’s kindness, professionalism, and excellent service she gave me. Kudos!

Love this oil. Beautiful natural light scent. I got excellent customer service from Sarah-joy when wanting to change mt subscription frequency .

When I made my first purchase I didn’t realise I had signed up for a subscription,my mistake I got in touch with the company and had a very quick response.I explained I loved the product but I couldn’t afford it as often as it was recommended,it was sorted very quickly with Leah Joy and I now receive it every 2 months which is good for me I must mention the oil is very good I have been using it for 6weeks and can see a difference thanks Cheryl

My guy tells me all the time how soft my skin is……thanks Besque your oil is truly Magic in a bottle

I am more than happy with the Besque products and have seen a tremendous difference with my melasma! The customer service is TOP TIER!! The customer service agent Allyza was fast and valued my needs from the beginning! A very happy client for LIFE!! Love BESQUE products!!

My customer service rep was very professional. Very knowledgeable and prompt. Jeckany took care of all my questions and made wonderful suggestions. Thank you Jeckany

Very friendly and helpful customer service . And the product is fantastic! Easily recommend to anyone! Thank you Leah Joy!

My delivery went missing but Sheila was fabulous at sorting a replacement - friendly and so helpful! The oil smells lovely! Can’t wait to get using it!

Exceptional customer service - prompt and efficient. Leah Joy solved my query and followed up with an email to check all was ok which is so rare these days and much appreciated. Thank you

On about my 4th purchase, bought 4 bottles of Magic Oil. When I opened 1 of the four, it was clearly defective. It sat in my hand in a blob and did not go on as it had previously. Felt like it sat on my skin. Contacted Customer Service and they replaced 1 bottle. I asked about the other 3 and they told me if there was a problem with them to contact them. I finished the replacement and opened 1 of the 4 that I purchased. It was exactly the same as the original. My guess, it was just a bad batch. However, I was told it was past the refund policy, (You must go 3 layers to find refund policy and only if you click on it.) and they already made an exception for me with the 1 bottle and they wouldn't again (even though the product was faulty). They did offer to send me 3 bottles if I paid them $40. I decided to become an ex customer, and will purchase a competitor, which gets even higher ratings than Besque. There are choices!

The email below is the same one I received from the company. I don't believe a defective product should have a refund policy. This was months not years! This tells me the company does not stand by its product over time.

I cancelled my direct debit and unsubscribed two weeks ago. They’re still trying to take money. Beware!

I had a problem with the company who were supposed to be delivering my Besque order. I raised the issue with Besque and had a very rapid response from Shiela. She has arranged for a replacement order to come out with a more reliable delivery organisation.
I was very pleased and impressed with the service I have received.
Thanks Shiela!

I love this product and hate to go without. My last shipment had issues at no fault of Besque they responded quickly and helped me get a replacement at no cost. No only is the product amazing so is the customer service Leah Joy was very nice & helpful. 5 ⭐️ product and customer service .

My experience with Gabrielle was wonderful. I loved the fact that she responded in a very timely manner and addressed my product concerns and continued to assist me. It tells me that this is a very professional company and put my mind at ease. Unfortunately, I am still not convinced this product is for me. I will try it for 2 more months. But I honestly barely see a difference in my skin and my brown spots have not lightened at all after faithfully applying it every day. I also was disappointed on how the color and fragrance changed after my initial two bottles. Color is not a big deal, but fragrance, or lack thereof, is a little disappointing. But I could live with the changes if only I could see some light at the end of the tunnel for my skin. Again, your customer service is excellent, and Gabrielle was extremely helpful.

I have ordered from Besque a couple times now and I absolutely love the Magic Body Oil. It feels luxurious and is so moisturizing. The scent is not overpowering like some oils can be. Your skin just soaks this up as long as you use it right after a shower when your skin is still damp.. my skin has never felt better! However, I live in Canada and the duties, custom fees, etc make this much more expensive. I wish they had a warehouse in Canada.. maybe one day. As for the company itself I can say that their customer service is top notch. Last year when they had a special offer of purchasing 6 bottles and getting 6 free I jumped on it. Well.. my package arrived damaged with a couple bottles missing. I reported it to them.. to Canada Post.. and Besque promptly sent me replacement bottles at no additional cost, although I still had to pay duty and customs fee. A couple months after that I emailed them asking about the Divine 9 Facial Serum. I was wondering if it should have an off odor.. it shouldn't. They told me that they could not offer a replacement since it was outside the 60 day satisfaction policy but they did email me a lifetime discount code.. how sweet is that!! I have also emailed them with questions about their products and their use.. questions that are not answered on the website and they are very quick to respond. And another other good thing about this company is that they always have sales. You really need to try out Besque.. I honestly don't think you will regret it.
*I took a star off my rating only because of the cost.. otherwise it would be 5 stars*

Customer service with online purchases typical doesn't go great. But Sarah Joy and Besque get 5 stars! Fast service and excellent follow thru!

Great product and great customer service from Gabby. I received a scented instead of unscented and I let them know and they are sending me a replacement. I’m very happy with this company and their products and will continue to be a customer until I am so old that it won’t matter. Thank you

Sarah Joy offered exceptional service! She was attentive and efficient, helping me with every step of my order. Recommend 100% Thank you Besque for creating a great product and thank you Sarah Joy for offering such impeccable customer service! ⭐️⭐️⭐️⭐️⭐️