Bessler Auto Parts Reviews 85

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I wish I would have asked more specifics about my purchase instead of going off the pictures. But overall great customer service, communication, and easy pick up! Drove over an hour from home would sh... See more

Company replied

Rated 2 out of 5 stars

Ordering process was super simple. However notification of order readiness is lacking. Had to follow up several times on day of promise date and leave without knowing if part had arrived at pick up lo... See more

Company replied

Rated 5 out of 5 stars

I couldn't be happier with not only the part but with the customer service. It's a pleasure to interact with people who enjoy their job and that showed from the online/email contact to the counter pe... See more

Company replied

Rated 4 out of 5 stars

I had an initial negative experience since I was sent the wrong part and could not make contact to receive help. However, Billy reached out and took care of my issue with exceptional customer servi... See more

Company replied

Company details

  1. Scrap Yard

Written by the company

Bessler Auto Parts is the Midwest’s premier source for late model, recycled auto parts specializing in used engines and transmissions. As a family-owned and operated company since 1985, you can count on Bessler Auto Parts to provide the quality service you desire when looking for recycled or used car parts. We offer a superior in-house warranty and ship our parts nationwide.


Contact info

4.1

Great

TrustScore 4 out of 5

85 reviews

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Rated 5 out of 5 stars

They are great business to deal with

They are great business to deal with. Outstanding customer service. Great products arrive as they say and very fast shipping. Highly recommended!!!

7 January 2022
Unprompted review
Bessler Auto Parts logo

Reply from Bessler Auto Parts

Thanks for the great review! We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Rated 5 out of 5 stars

The staff at Bessler's

Simply the best Used auto parts in the tri state. Just purchased a used transmission on line and the experience was perfect! The staff and salesman made this an easy process, Thanks Billy Kopp...

5 January 2022
Unprompted review
Bessler Auto Parts logo

Reply from Bessler Auto Parts

Tim - Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Rated 5 out of 5 stars

Remanufactured unit for close to what…

Remanufactured unit for close to what others wanted for a used part. Quick delivery.

5 January 2022
Bessler Auto Parts logo

Reply from Bessler Auto Parts

James - We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

Rated 5 out of 5 stars

Good part, great customer service

I couldn't be happier with not only the part but with the customer service. It's a pleasure to interact with people who enjoy their job and that showed from the online/email contact to the counter person and finally with the guys looking for my part and loading it in my truck.
Take good care of your people and they will take good care of your business.

5 January 2022
Bessler Auto Parts logo

Reply from Bessler Auto Parts

Frank - We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon!

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