Placed tiny bet, hit bonus round, cashed out immediately
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filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one w... See more
Compared rules with others, these looked less sneaky honestly.
I’m not big gambler, but occasional spin here okay.
Company details
Written by the company
WestAce Casino | 400% opptil 150 000 kr + 400 GS
Contact info
Norway
- best-offers-casino.com
No recent history of asking for reviews
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The reload banner showed one rule…
The reload banner showed one rule before activation. Somehow, the progress bar barely moved because contribution was hidden elsewhere. the small print mattered only after the click. I checked again later and the wording still had not changed
The confirm button sat behind the…
The confirm button sat behind the mobile keyboard again without warning.
Dead or Alive 2 appeared in search but…
Dead or Alive 2 appeared in search but refused to open after login.
The frustrating part was that sound and spin settings reset after every refresh. A ten-minute break became lobby troubleshooting.
I noticed it since I looked both desktop and mobile. Still unresolved as I write this
filled it all in on a sunday morning…
filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline.
three KYC files uploaded, all confirmed on screen.
monday, a message saying one was unreadable, without saying which.
sent all three again.
wednesday, a message saying the account was verified.
thursday, a request for a bank statement.
asked whether the wednesday message had been wrong and was told both were correct, which cannot be true of something that says verification is complete
saved favourites were still there after…
saved favourites were still there after a timeout, small thing but handy when i come back.
From my experience
From my experience, ran the numbers after the third voided promo.
Live tables count 5%, jackpot slots count nothing, and the two games the promotion screen actually pictures are both on the excluded listing. Ticket 55902 confirmed it and suggested I check the conditions next time.
asked what the withdrawl limit is and…
asked what the withdrawl limit is and got three diferent numbers, none official
the expry time was shorter than…
the expry time was shorter than advertised, and nobody gave me a straight answer.
Recently played forgot last night’s…
Recently played forgot last night’s slot. Somehow, favourites emptied itself after logout. the catalogue looks bigger than it feels. The screenshot was already in the thread.. That is exactly the sort of basic detail that should be clear.
Withdrawal history showed paid
Withdrawal history showed paid, but my bank showed nothing.
The payout wasn't sorted out for me on…
The payout wasn't sorted out for me on the spot by support during lunch on mobile. They looked into the account page status afterward with it open, gave a next update window after the second attempt once the page caught up on the next login, and the status changed later as they had said it would.
The timer expired while Wolf Gold…
The timer expired while Wolf Gold refused to load
3 spins then the slot froze
The account looked easy to use until…
The account looked easy to use until the minimum cashout was higher than expected. Even the FAQ failed to explain what was happending.
The first agent was polite and opened a…
The first agent was polite and opened a case about my missing round ... A second agent ignored the notes and made me explain everything again. The promised email never arrived, so I returned to chat the next day. That conversation closed while I was typing. Three contacts later, the issue was untouched
No clear licence information was…
No clear licence information was visible again.
Hannah said the review would be done by…
Hannah said the review would be done by the 12th. on the 13th the cashout still read UNDER REVIEW, and the agent that day said there was no target date on it and never had been one on the account.
Games load fast enough
Games load fast enough. The issue is the categories, since the megaways area lists titles that aren't megaways and the drop and win row has games with no drops in them
KYC showed no missing files until I…
KYC showed no missing files until I tried to cash out. Then it asked for a bank statement and moved my withdrawal into review at the same time. I saved a screenshot before closing the page.
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