Update window on a Wednesday night, the banner said the cashier would be unavailable from eleven until about half twelve. Left it, went to bed, checked the laptop at seven the next morning. Cashier wa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fair warning, the weekend queue does add a day, I found that out with a Saturday cashout request that landed on the Tuesday. Weekdays it's been consistent though, four in a row inside six hours, the l... See more
Support answered nothing, copy pasted replies for every question.
Two accounts ago I was somewhere that credited £5 of free play the moment I stopped for the evening, which sounds generous and is the opposite of it. This one does not chase. I deposit £20 o... See more
Company details
Written by the company
100% up to £500 + 250 Free Spins
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Draining Wagering
By time wagering done, balance almost always empty
Pending Forever
Pending, pending, pending, nothing actually processed
Deposit receipts land in email message…
Deposit receipts land in email message each time, amounts match the cashier section.
power cut halfway through a session
power cut halfway through a session, storm outside.
came back later expecting a mess.
balence exactly as i left it, to the cent.
the round had settled.
Dead or Alive 2 stayed stable while…
Dead or Alive 2 stayed stable while dinner cooked on 4G.
Harvey in live chat gave a r
Harvey in live chat gave a realistic update time after switching devices. I closed the chat, then put my phone away.
Bonanza froze on a spin in the Tesco…
Bonanza froze on a spin in the Tesco queue, thought I'd lost it. Reloaded, round was right there, balance matched to the penny. Carried on, no harm done
Played Starburst on an older Android…
Played Starburst on an older Android and the buttons stayed usable
used the in-app message thing cause i…
used the in-app message thing cause i was on the train.
asked how come the deposit appeared twice in my history. turned out one was a hold that dropped off, agent explained it fine and the balance was right before my stop.
The page refreshed while I was…
The page refreshed while I was switching games, and my balance came back correctly. I expected a mess, honestly
Transaction date filter found my small…
Transaction date filter found my small weekend casino deposits; I stopped refreshing.
chat window
chat window. asked a dumb thing about wagering.
got a nice answer anyway
chat handed me over to someone on the…
chat handed me over to someone on the payments side mid-conversation and said so before doing it. no repeating myself either, they had read the log first
live chat picked up
live chat picked up, Archie on the desk, in under two minutes at midnight. Sorted a stuck a bank transfer deposit and explained what had held it up
Book of Dead ran ten minutes over 5G
x20 wagering was actually visible…
x20 wagering was actually visible prior-to I briefly activated that offer 2:36pm.
Tablet payments page opened cleanly…
Tablet payments page opened cleanly Sunday FINALLY.
Switching to laptop kept saved titles…
Switching to laptop kept saved titles saved.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
