Bestbestones Reviews 124

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products, noting that items received often did not match their online descriptions or advertised materials. Customers frequently reported issues with product quality, describing items as cheap, poorly made, and smelling of plastic. The sizing of clothing was also a common complaint, with many finding items to be significantly smaller than expected or advertised. Reviewers also encountered significant problems with their orders, including incorrect items, wrong colors, and mislabeled sizes. The refund process was a major source of frustration, as many struggled to obtain a full refund or were offered only a small percentage of their purchase price. Additionally, the return policy was criticized for being difficult to navigate, often requiring customers to ship items back to China at their own expense, which many found to be too costly.

What people talk about most

Product

Clients share negative opinions on product quality and accuracy. Many reviewers report that items received do... See more

Quality

Customers consistently express disappointment with product quality. Many reviewers report that items are not... See more

Order

Consumers express significant dissatisfaction with their orders. Many reviewers report not receiving items... See more

Refund

Customers had negative experiences with refund. Many reviewers report never receiving a refund, even after... See more

Return policy

Reviewers express significant frustration and dissatisfaction with the return policy. Many customers report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Company is a total scam. Unfortunately learned the hard way. Ordered 4 XL polo shirts. First sign of scam was confirmation email stated that items will be "SHIPT" in several weeks. Secondly, link for... See more

Rated 1 out of 5 stars

Like their shoes, ordered two pairs, paid for shipping insurance. The shoes were poorly packaged, they did not use a box. Shoes were dented when they arrived. Sent them an email letting them know a... See more

Rated 1 out of 5 stars

Company is a scam. false advertising, garbage products. nothing matches what they advertise and refuse to take back their garbage merchandise. Wrong colors, wrong materials, mislabeled sizes. Refuse... See more

Rated 1 out of 5 stars

All consumers be aware of this fraudulent company. DO NOT buy anything from bestbestones. Misleading advertising clothing online, sizing is so far off its insane. men's size Large will fit a 10 yr old... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

124 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Just don't!

Items stated to be cotton but they are labeled 95% polyester, 5% Spandex and are beyond tacky. No customer service.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Cat head sculpture

I bought the cat head sculpture which was supposed to be stone. It wasn't and vaguely resembled the advertised image. They need to be sued for Deceptive Trade Practices.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE of Fraud!

Like all the other reviews, we purchased 2 shirts after seeing them in Good Morning America. The shirts were garbage. Polyester junk instead of Cotton, which is how they’re advertised. The return policy is basically non existent because they won’t refund or exchange sale items.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is horrible

This company is horrible . I ordered a pair of shoes for my husband . They sent the wrong size . The shoes came without an invoice . I have sent at least 15 e-mails and they have not responded . They do not have a phone number . We paid over 70.00 and want a refund . Will never order from them again

19 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is a disgrace to online…

This company is a disgrace to online shopping. Their products are smaller than advertised and the quality is way under regular standards for a wool or cashmere sweater. Terrible fraud. Trying to return the items turned into a nightmare. Bestbeststones is a ripoff. !

17 December 2025
Unprompted review
Rated 1 out of 5 stars

WHAT A SCAM

WHAT A SCAM
THEY OPERATE UNDER DIFFERENT COMPANY NAMES AND THE
PRODUCT IS NOTHING LIKE THE AD
NOT EVEN A GOOD FAKE
THISIS A MONEY GRAB
THEY REFUSE TO COOPERATE AND TELL YOU THAT YOU MOST SHIP THE PRODUCT BACK TO CHINK LAND AT YOUR COST
I DONT UNDERSTAND WHY PAY PAL LETS THEM USE THEIR PLATFORM --PP IS WELL AWARE THAT THIS IS AS CAM ON AMERICAN CONSUMERS AND YET THEY STILL ALLOW THEM TO COLLECT $$ UNDER THAT APP
I GOT MY MONEY BACK BUT OTHERS WHO PAID BY CREDIT CARD HAVE NOT

DO NOT BUY --PERIOD

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Company is a scam

Company is a scam. false advertising, garbage products. nothing matches what they advertise and refuse to take back their garbage merchandise. Wrong colors, wrong materials, mislabeled sizes. Refuse to honor a return and refund. had to dispute charges with my credit card company.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Total CCP rip off site

Total CCP rip off site. Ordered a 100% cotton heavy weight polo and got a very low quality, 100% polyester (don't really know since there were no labels at all in the shirt) "polo". no response to email about the problem. STAY AWAY!!!!!!!!

14 December 2025
Unprompted review
Rated 1 out of 5 stars

I paid $162.00 for garbage!!

I paid $162.00 for garbage!!! Ordered (3) Fleece shirts & (1) Plush Cashmere Sweater. All of these items were pure Chinese POLYESTER!! The colors were off & the "Large" sizes, fit like Medium. All of the items had "Made in China" written all over them. BEWARE: This site is a SCAM!!!!!!!!!!

10 November 2025
Unprompted review
Rated 1 out of 5 stars

The products (two polo shirts) DID NOT FIT AND DID NOT LOOK ANYTHING LIKE THEY WERE PORTRAYED IN THEIR ADVERTISING. …

The products (two polo shirts) were NOT at all the look of what they looked like in their ads. Further, when I contacted them about the fact that they also didn't fit, I received feedback that said that I had to take pictures of the shirts; and of the package they came in, which I did. Just today I received - after requesting a return address to send the products back in - a note that said they would give me a 20% discount. Hell with that! DONT EVER BUY ANYTHING FROM THESE PEOPLE

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Caveat Emptor

Bestbestones doesn't deserve even a single star. They're garbage. They sent me some cheap piece of crap shirt that looked nothing like the one I purchased and became unresponsive when I brought it to their attention. They shouldn't be allowed to do business online. They're thieves.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam!

This company is a scam!
I had a terrible experience with this company. I ordered three men’s shirts and spent $91, but what I received were three shirts that were far too small and clearly women’s sizes. When I contacted customer support for a refund, they told me they would only refund 10%—even though I never received the correct items. In the end, I wasn’t refunded at all and never got what I actually ordered. Based on my experience, the company’s handling of this situation was extremely disappointing. Their refusal to provide a proper refund after sending the wrong items may violate consumer protection standards, of federal and state laws prohibiting unfair or deceptive business practices. I would not recommend ordering from this company.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

The company advertises "100% No-Risk…

The company advertises "100% No-Risk Money Back Guarantee
Yet I ordered 2 polo shirts, and they were extremely inferior. The sleeves were too short and they did not fit. They were NOT as advertised.
I asked them for a return and refund. They said no....they did not respond to me pointing out their ad, citing "no risk guarantee"

17 November 2025
Unprompted review
Rated 1 out of 5 stars

This company is a total scam

This company is a total scam. Completely different material than advertised. I am 128 lbs and these were a medium size polo shirt but still way too small. Took 26 days to reach me and you only have 30 days to return. They are not answering my emails and nowhere to start a return on their website. I am going to initiate a chargeback at my bank. Why isn't a minus 1 star possible?

5 December 2025
Unprompted review
Rated 1 out of 5 stars

If it seems too good to be true, it is!


If it seems too good to be true, it is and, in this case, it was!
I'm a little ashamed of myself for being taken however if I can help one person.
Didn't receive the product I ordered; what did come was something three sizes too small and remotely looked like the items I ordered.
No one responded to my emails, and I thought using a third party for payment would give me some assistance should I have a problem; it did not.
They claim to have a brick-and-mortar location but that proved to be unverifiable.
I was unable to contact anyone from the company and each time I see one of their ads, it disappointing knowing someone else will be taken advantage of!
Please just shop somewhere else!

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Worst scam ever!!

Worst scam ever!!! Wish I had seen this site before ordering. Buyer Beware!! Product was not what was advertised!!! Terrible, terrible, terrible!!!!! I would give it negative stars if that were possible.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Company is a total scam

Company is a total scam. Unfortunately learned the hard way. Ordered 4 XL polo shirts. First sign of scam was confirmation email stated that items will be "SHIPT" in several weeks. Secondly, link for customer service isn't operable. Received shirts yesterday; cheap polyester T-shirts 2 sizes too small. Another scam from China (packaging has Chinese characters).

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Everything about this Company is a…

Everything about this Company is a "LIE" / Its Products / Its Communications / Its Advertising!, ETC !! DONT BUY A THING FROM THEM - Best Best my ***- should call Worst /Worst ... How Can I sue the Internet Host for this Company ??? Can then not read the 100's of negative reviews >>> ??? Wish I had before buying 2 items here - arrived as worthless - ready for garbage !!!! RMK

4 November 2025
Unprompted review

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