I visited this clinic for treatment in…
I visited this clinic for treatment in October 2025. While I had some concerns about the coordination at that time, I was very happy with the aftercare I received from the nurse, Hacer, and this was one of the reasons I felt comfortable returning.
Unfortunately, my more recent experience has been significantly different, and I am very disappointed with the service and communication I received.
I returned to the clinic for a facelift and chin implant. Before travelling, I had requested some basic things, including having the same nurse and, if possible, the same room as my previous visit. These requests were not fulfilled by my coordinator, Carlos.
Shortly before my surgery, I was informed by the translator that I would be charged an additional £250 for my mother's flight ticket. This charge was not included on my invoice, as far as I could see. I discussed this several times with Sohaib, and I was eventually told that I would not have to pay the additional amount.
I was also told that a revision to my back would be carried out because of the difference in fat distribution following my back lift in October 2025. This revision was not carried out during my latest visit.
My most concerning experience occurred on the night following my surgery. I had a significant amount of blood coming from my mouth and needed a sick bowl. At the time, I had IV lines attached and was unable to move freely. I also found that the call buzzer was not working.
Because the bed railings were raised and I was unable to get the assistance I was requesting, I attempted to get out of bed myself. During this incident I fell, hit my head and became extremely distressed. I was crying and calling for assistance for what felt like approximately 30 minutes before someone came to help me. I also vomited on the floor during this time.
The following morning, Dr Ibrahim Rahimli came to see me during his rounds and advised that I could be discharged. Because I was experiencing pain in my head following the incident, I requested to remain at the clinic for another night. This was eventually agreed to.
I am now back at the hotel and still have concerns regarding my treatment. I am concerned about the appearance and position of my chin implant, as it appears to be visible below my teeth. I also still have the unresolved issue regarding the back revision that I had previously been told would be addressed.
I have subsequently been told that I would need to make another trip to have this addressed, and that transfers and transportation would not be included. Given the previous discussions regarding the revision, I find this particularly disappointing.
I am sharing this review to describe my personal experience and to allow other prospective patients to make their own informed decision. I appreciate that experiences can differ between patients, and I am only commenting on what happened during my own treatment and the communication I personally received.
My first experience with the clinic was considerably more positive, particularly because of the aftercare provided by Hacer. Unfortunately, based on my latest experience, I would encourage anyone considering treatment to ask detailed questions in writing about aftercare, revisions, additional costs, transportation and what happens if complications or concerns arise following surgery.








