BestCompany.com Reviews 24

TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 1 out of 5 stars

This company has fake reviews on every company page it showcases. They charge companies a monthly sum, so they can get ranked higher. This is why no one uses this company to check for reviews. It's ba... See more

Company replied

Rated 1 out of 5 stars

The review site with absolutely no credibility. Anyone can leave a fake review anonymously about any business and the onus is on the reviewed company to PROVE the review is fake. Their site is ramme... See more

Rated 1 out of 5 stars

I was looking at Medical Guardian but their reviews were really bad - even on their site. I have a screenshot I sent a friend showing they had 2.7 average from 16,072 "real reviews" on Best Company...... See more

Rated 5 out of 5 stars

I've been looking into buying eyeglasses online. I was happy to see that Best Company has reviews of several companies. Their website is easy to navigate and allows me to compare many companies in o... See more

Company replied

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We are committed to help you find the best company for you. That's why we've taken the time to provide clear and easy-to-read rankings, reviews, and breakdowns of companies in over 100 different industries


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1.6

Bad

TrustScore 1.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BestCompany.com keeps public…

BestCompany.com keeps public “representative” profiles of people long after they’ve left a company, using their names and likeness to drive SEO traffic. In my case, I’ve asked multiple times for my information to be removed, and it’s still being indexed by Google — even though I no longer work for the company they’re associating me with. This is misleading to consumers and unfair to professionals whose names are being used without permission. Many people may not even realize their identity is being used this way. I have asked them to remove this multiple times and they refuse. I had to get a lawyer to write a demand letter.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Very Dubious Review Rigging

I was looking at Medical Guardian but their reviews were really bad - even on their site. I have a screenshot I sent a friend showing they had 2.7 average from 16,072 "real reviews" on Best Company... and today I check back and they've somehow managed to make that review score 4.5 all of a sudden, with the same amount of reviews. Something doesn't sit right with me here. Will be reaching out to the government body about this.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Reviews are fake

I was examining reviews on this site, they rank a company like sunrun as the best company yet BBB which is highly more believed then this fake company, has them at a 2.3 rating, as well as many others with thousands of complaints. This tells me the reviews on this site are fake, not to be believed

22 July 2024
Unprompted review
Rated 1 out of 5 stars

47 reviews with an average of 1.5 yet overall score for business is 4.6....

Was looking for reviews for efile.com for my taxes. Saw on Google preview it had 47 reviews on their site. So I go on bestcompany.com and see there's 47 reviews and in the little five star graphic at the top of their review page that one and a half stars are filled in. Yet right next to that graphic is says "OVERALL SCORE: 4.6" Make that make sense.

17 December 2021
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

Hi, Amy. The 1.5-star rating you noticed is based purely on customer feedback we've received for that company. The overall score (4.6 out of 10) is calculated via our best rank system. You can learn more about our ranking system here: https://bestcompany.com/how-we-rank?category=tax-prep

Rated 1 out of 5 stars

BestCompany is super fake and charges businesses to rank up

This company has fake reviews on every company page it showcases. They charge companies a monthly sum, so they can get ranked higher. This is why no one uses this company to check for reviews. It's basically a scam on businesses who think this website is legit, but in reality more people will check Google or Bing for reviews before any other website. Do not use this website.

3 December 2020
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

Hi Eric. We are sorry to hear that you have had such a bad experience using BestCompany.com. We hold ourselves to a high standard when it comes to review authenticity. Every review that is submitted to our site is moderated to ensure its accuracy. Would you mind sharing some of the reviews you believe to be fake with us as well as why you believe they are fake? We will definitely take your feedback seriously and conduct a secondary review of the reviews you believe are fake.

Regarding your claim that we charge companies a monthly sum so that they can get ranked higher on our site, this is simply not true. Companies listed on Bestcompany.com cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. Visit the "How We Rank" page on our site for more details on how exactly companies are ranked on our site. We would love to understand why you got the impression that a company can pay us to influence their rank on our site as well as clear up some of the other misconceptions you seem to have about our site. Please feel free to reach out to us directly at support@bestcompany.com so we can better understand and hopefully resolve your concerns. Thanks!

Rated 4 out of 5 stars

Adore using bestcompany for sharing my…

Adore using bestcompany for sharing my fair reviews and as well checking out other websites and physical stores before buying something significant.

27 October 2020
Unprompted review
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Reply from BestCompany.com

Hi Fred, we appreciate your review! We're glad to hear that you like using our website!

Rated 5 out of 5 stars

BestCompany.com offers an unbiased…

BestCompany.com offers an unbiased perspective on companies in a ton of different industries! Plus easy to maneuver through website.

1 October 2020
Unprompted review
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Reply from BestCompany.com

Hi Anne, thank you for your feedback! We're happy that you appreciate our unbiased information and reviews!

Rated 5 out of 5 stars

Best company is great

Best company is great! I love referring to their website to find genuine reviews on companies I purchase products or services from. I definitely recommend them!

1 October 2020
Unprompted review
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Reply from BestCompany.com

We really appreciate your recommendation, Ellen! We're glad that the reviews on our website have helped you out.

Rated 5 out of 5 stars

Clear and concise

Descriptions and details about services were clear and concise, making my follow-up calls easier.

1 October 2020
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

Hi Harriette, it's great to hear that you found our information for each company to be clear and concise! We hope to continue providing you with helpful information when you need it!

Rated 5 out of 5 stars

Best company is one of the best…

Best company is one of the best resources to research what the best places are because they have real customer reviews and rank those that are the best.

1 October 2020
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

Thanks for the great feedback! We're glad we have been a helpful resource for you.

Rated 5 out of 5 stars

I highly recommend Bestcompany

Bestcompany is a great website if you’re trying to decide which products and services have the highest ratings and best customer reviews. I’ve used it when searching for everything from the best cell phone providers and rental car companies to shopping for a new mattress. Their website makes it easy to quickly identify companies with the best ratings and to read reviews (there are hundreds of them). Best company is my go to website whenever I’m in the market for a new product or service. I highly recommend them.

1 October 2020
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

Hi Kory, it's awesome to hear that we're your go-to website when you're looking for a new product or service! We're glad we were able to help you research and find cell phone providers, rental car companies, and mattress businesses!

Rated 5 out of 5 stars

Thorough site for company comparisons!

I've been looking into buying eyeglasses online. I was happy to see that Best Company has reviews of several companies. Their website is easy to navigate and allows me to compare many companies in one place. It is much easier than browsing the internet. The profiles of each company are very thorough, listing the good and the bad for each company, making it easy to compare. I would highly recommend their service!

30 September 2020
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

Hi Christy, we're happy that we have helped you with your eyeglasses search and we really appreciate your recommendation!

Rated 5 out of 5 stars

My go to for reviews!

Best Company is my go-to site for reviews. I don't feel like they are filtered or hiding bad reviews like other sites. It is easy to navigate and the reviews seem genuine.

30 September 2020
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

Hey Jenna, thanks for the feedback! It's great to hear that we're your go-to site for reviews!

Rated 5 out of 5 stars

Such a helpful website!

I like to do my research before buying something so I love being able to see the unbiased information and content on each company, and love that I can read reviews from consumers before making a decision to purchase something. It’s really helpful! Definitely recommend this company.

30 September 2020
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

Hi Shall, we appreciate your recommendation and we're so glad our reviews and unbiased information has helped you out!

Rated 5 out of 5 stars

Best Company gives truly unbiased reviews of companies

Best Company is the only review site I know that gives a truly unbiased review of companies. I go to them whenever I need to check out a company and want to know I can trust the source. Great review site!

30 September 2020
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

You're right, Brenda! We put a major focus on providing consumers like you with unbiased reviews and information. We're glad that you visit our website whenever you need to check out a company!

Rated 5 out of 5 stars

Very Impressed

I was treated with respect from the beginning. After listening to my needs we came up with the perfect system for me. It arrived quickly and was a snap to set up

29 September 2020
Unprompted review
Rated 5 out of 5 stars

Best Company has been an excellent…

Best Company has been an excellent resource for all things home services. Whenever I have a project or in search of new service, there’s no other site that I trust more. The reviews are honest and objective. Best Company always makes feel confident that I went with the “best company.”

28 September 2020
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

Hi Quentin, it's great to hear that we make you feel confident when you're looking for a business/service!

Rated 5 out of 5 stars

Reliable and a great way to evaluate…

Reliable and a great way to evaluate companies and businesses you are considering.

28 September 2020
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

Thanks for the review, Chelsea! We're glad that we have been a reliable source for you.

Rated 5 out of 5 stars

Reputable information and great UI

I have used Best Company’s website multiple times to help me find reputable vendors. There website is super easy to use and provides honest information I can trust. 10 out of 10 would recommend!!!

22 September 2020
Unprompted review
BestCompany.com logo

Reply from BestCompany.com

Hi Landon, we appreciate the great feedback! It's great to hear that our website has helped you locate reputable vendors. We're excited to continue helping you connect with companies that deserve your business!

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