Banner for BestDates

BestDates Reviews 1,678

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,513 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and pleasant demeanor, noting their excellent service and understanding approach. Many people appreciate the opportunity to connect with others and have meaningful conversations, with some even finding long-term relationships. However, some customers expressed dissatisfaction with the pricing, finding the cost of credits and features to be too high. There were also occasional concerns about the website's outdated design and user experience, with some people reporting difficulties with verification processes and the inability to share contact information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a good site with a supportive... See more

User experience

Users describe ambiguous interactions with the user experience. While many reviewers praise the ease of... See more

Price

People report negative experiences with price, consistently expressing that the service is too expensive.... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of communication is your strongest point. Having to jump thru hoops to obtain contact information is frustrating. After achieving 5000 pts, you should be free to exchange what you want without in... See more

Company replied

Rated 4 out of 5 stars

Bestdates is trying to their best to match people accordingly. They gave that sense of responsibility to keep your details secured online. However, the cost of finding love and friendship is too costl... See more

Company replied

Rated 3 out of 5 stars

I really didn't get help to update my driver's license for my verification. I'm still needing help to update. Are you doing this so I won't pass your verification? All it asked for was a updated photo... See more

Company replied

Rated 3 out of 5 stars

I didn’t like that he told me he couldn’t deal with something that another employee had done for me and then he did solve my issue but I asked for just ten credits and he said no 😔😒 so disappointing... See more

Company replied


Company details

  1. Dating service

About BestDates

Written by the company

BestDates

BestDates is an online dating platform designed for those who are ready to begin again—with care, intention, and emotional clarity. Whether you’re returning to romance or simply seeking a fresh perspective, our space offers an inviting environment where communication is light, meaningful, and always respectful.

We understand that every story is different. That’s why BestDates lets you connect at your own pace, without pressure or expectation. Conversations unfold naturally, allowing you to express yourself with ease and connect with others who value warmth, kindness, and gentle honesty.

Here, you can engage in thoughtful exchanges that bring something meaningful to your day—whether it’s a new perspective, a shared laugh, or a small emotional spark. BestDates isn’t about rushing or forcing outcomes. It’s about making space for what could grow when the time is right.

Our platform is welcoming, supportive, and built around the idea that fresh starts matter. Discover the joy of emotionally present communication and take a step toward something that feels right for you—with simplicity and care. On BestDates, each message is a soft invitation to explore what’s next.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It felt very real and genuine

It felt very real and genuine. I can tell it’s AI but that’s cool. Maybe set up something more realistic??

1 May 2026
BestDates logo

Reply from BestDates

Hi Don,

Many of our users are verified according to our Terms of Services, which helps us maintain a trustworthy community. If anything seems unusual, feel free to report it directly through the platform or get in touch at support@bestdates.help!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Very prompt & interesting

Very prompt & interesting. I took a little time to find a good photo of myself in Spain

2 May 2026
BestDates logo

Reply from BestDates

Hi Kamal,

Glad the experience has been a positive one, thanks for letting us know!

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

I'm looking for real

I'm looking for reel, a real woman. Not a little girl that thinks showing off her body and sex is the only thing a man wants three things. A man needs love respect and peace. Then, woman is treated like a Queen. If a man doesn't have those three things, it all never work

5 January 2026
BestDates logo

Reply from BestDates

Hi Chris,

Our platform is designed for respectful online communication, and behavior that violates our Community Guidelines is not tolerated. If you encounter anything inappropriate, feel free to report it directly through the platform or get in touch at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

I like it honestly

I like it honestly

1 May 2026
BestDates logo

Reply from BestDates

Hi there,

Your thoughts carry real weight with us, glad you shared them.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

It was easy no real connections on here…


"The app is user-friendly, but the connections felt lacking. My biggest issue was the location settings—I couldn't filter for matches within 25 miles of me."

30 April 2026
BestDates logo

Reply from BestDates

Hi there,

Thanks for the five stars! If you'd need assistance navigating the platform, our team is happy to help at support@bestdates.help!

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

I like the relationship I have developed

I like the relationship I have developed

1 May 2026
BestDates logo

Reply from BestDates

Hi Mac,

That's really lovely to hear, hope it continues to grow into something truly special!

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

Great mature conversations

Great mature conversations

1 May 2026
BestDates logo

Reply from BestDates

Hi Ree,

Every review counts, and we're glad you left yours.

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

The cost of credit per msg is not good …

The cost of credit per msg is not good I think you can put 1 credit per msg it will be best and at least you can give 100 credit for 19.99$ for me who lived in mauritius it will be good 19.99$ for just 45 credit is so high because my currency is inferior to your dollars

25 March 2026
BestDates logo

Reply from BestDates

Hi Sylvana,

We appreciate you sharing this perspective, pricing feedback like yours is valuable and helps us understand the needs of users from different regions. We'll make sure it reaches the right team.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Access issue resolved in a jiffy.

Monica replied quickly to my email on access issue. I was able to access the app shortly after her reply.

1 May 2026
BestDates logo

Reply from BestDates

Hi Shenne,

Monica will be happy to hear that, glad everything got sorted quickly!

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

They are from abroad

They are from abroad

5 January 2026
BestDates logo

Reply from BestDates

Hi Georgina,

Our platform connects people from all over the world, but you can use the "Filter" button at the top of the user list to narrow down profiles by region. If you need any help navigating the filters, don't hesitate to get in touch at support@bestdates.help!

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

So expensive dating sites i guess.

So expensive dating sites i guess.

1 May 2026
BestDates logo

Reply from BestDates

Hi Sheila,

Paid features help us maintain a reliable and secure space for all users. You're in control of how your credits are used, paying only for the interactions and features you choose. If you have any questions about how credits work or need help finding the best package for your budget, our team is always available at support@bestdates.help!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Very easy to use

Very easy to use, I like the selection of women here.

1 April 2026
BestDates logo

Reply from BestDates

Hi Ive,

Great to hear you're having a good experience with the platform!

Best regards,
Rose from BestDates

Rated 4 out of 5 stars

Honesty

Just nice to have a conversation

1 May 2026
BestDates logo

Reply from BestDates

Hi Nancy,

We're grateful you took the time to leave your feedback.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

I LOVE connecting with people!

I LOVE connecting with people!

30 April 2026
BestDates logo

Reply from BestDates

Hi there,

Nice to hear from you, thank you for sharing your thoughts.

Best regards,
Rose from BestDates

Rated 1 out of 5 stars

The site is good

The site is good, there are serious people on it, it's a good experience, but the big problem is that it's too expensive. Even reading an email requires a lot of coins, and you should respect the amounts you ask people to pay. You can't say "pay £199,999" and then when you get to the payment stage, the money becomes £230, or £19 becomes £23. I don't think that's serious.

22 April 2026
BestDates logo

Reply from BestDates

Hi Fina,

We appreciate you sharing this in detail. Regarding pricing discrepancies, this can sometimes be due to currency conversion or transaction fees applied by your bank or card provider. If you'd like a full breakdown of the charges, our team is happy to look into it at support@bestdates.help, we'll make sure everything is properly clarified!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

How we doing on this dat

I love all the women on here they're so gorgeous they're so nice they're not shy and they come to you want to check I love it can ask me a better place

30 April 2026
BestDates logo

Reply from BestDates

Hi Jesse,

Good to know you're enjoying the people on the platform, hope the conversations keep flowing!

Best regards,
Rose from BestDates

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look