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BestDates Reviews 1,678

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,513 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and pleasant demeanor, noting their excellent service and understanding approach. Many people appreciate the opportunity to connect with others and have meaningful conversations, with some even finding long-term relationships. However, some customers expressed dissatisfaction with the pricing, finding the cost of credits and features to be too high. There were also occasional concerns about the website's outdated design and user experience, with some people reporting difficulties with verification processes and the inability to share contact information.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Website

Clients share ambiguous opinions on the website. Some reviewers praise it as a good site with a supportive... See more

User experience

Users describe ambiguous interactions with the user experience. While many reviewers praise the ease of... See more

Price

People report negative experiences with price, consistently expressing that the service is too expensive.... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of communication is your strongest point. Having to jump thru hoops to obtain contact information is frustrating. After achieving 5000 pts, you should be free to exchange what you want without in... See more

Company replied

Rated 4 out of 5 stars

Bestdates is trying to their best to match people accordingly. They gave that sense of responsibility to keep your details secured online. However, the cost of finding love and friendship is too costl... See more

Company replied

Rated 3 out of 5 stars

I really didn't get help to update my driver's license for my verification. I'm still needing help to update. Are you doing this so I won't pass your verification? All it asked for was a updated photo... See more

Company replied

Rated 3 out of 5 stars

I didn’t like that he told me he couldn’t deal with something that another employee had done for me and then he did solve my issue but I asked for just ten credits and he said no 😔😒 so disappointing... See more

Company replied


Company details

  1. Dating service

About BestDates

Written by the company

BestDates

BestDates is an online dating platform designed for those who are ready to begin again—with care, intention, and emotional clarity. Whether you’re returning to romance or simply seeking a fresh perspective, our space offers an inviting environment where communication is light, meaningful, and always respectful.

We understand that every story is different. That’s why BestDates lets you connect at your own pace, without pressure or expectation. Conversations unfold naturally, allowing you to express yourself with ease and connect with others who value warmth, kindness, and gentle honesty.

Here, you can engage in thoughtful exchanges that bring something meaningful to your day—whether it’s a new perspective, a shared laugh, or a small emotional spark. BestDates isn’t about rushing or forcing outcomes. It’s about making space for what could grow when the time is right.

Our platform is welcoming, supportive, and built around the idea that fresh starts matter. Discover the joy of emotionally present communication and take a step toward something that feels right for you—with simplicity and care. On BestDates, each message is a soft invitation to explore what’s next.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good people on this app and I like it

Good people on this app and I like it

6 May 2026
BestDates logo

Reply from BestDates

Hi Carlitos,

Nice to know you're having such a positive experience with the people here, that's what it's all about!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Very nice people to talk to and when…

Very nice people to talk to and when your lonely it’s nice talking to someone

2 May 2026
BestDates logo

Reply from BestDates

Hi Angie,

Really glad you took a moment to leave your thoughts with us.

Best regards,
Rose from BestDates

Rated 3 out of 5 stars
BestDates logo

Reply from BestDates

Hi Sue,

Our platform brings together people with diverse communication styles, sometimes it takes a little exploring to find the right connection! Hope the conversations keep improving as you discover more.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars
BestDates logo

Reply from BestDates

Hi Thomas,

Hearing from you means a lot, thanks for sharing.

Best regards,
Rose from BestDates

Trustpilot is assessing this review in accordance with our flagging process.

Rated 2 out of 5 stars

I don't see any african American on…

I don't see any african American on here and it doesn't give me a preference

6 May 2026
BestDates logo

Reply from BestDates

Hi there,

Our platform brings together people from all over the world with diverse backgrounds, keep exploring and hope you find the right connection. If there's anything we can do to improve your experience, don't hesitate to get in touch at support@bestdates.help.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

great start

Been on here three days and already got two decent conversations going. Wasn't expecting things to move that fast honestly.

27 April 2026
Unprompted review
BestDates logo

Reply from BestDates

Hi Percy,

That's a great start, two solid conversations in three days is impressive! Hope they keep going strong.

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Immediately I got massaged..Good people…

Immediately I got massaged..Good people so far❤️197

6 May 2026
BestDates logo

Reply from BestDates

Hi Nikkita,

Wonderful to hear the community has made such a good impression, hope it only gets better from here!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

The kind women pretty and sweet

The kind women pretty and sweet

6 May 2026
BestDates logo

Reply from BestDates

Hi Ryan,

Happy to know you're finding great people here, that's exactly the kind of vibe we aim for!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Person was polite

Person was polite

5 May 2026
BestDates logo

Reply from BestDates

Hi Lin,

Good to know you're enjoying the people on the platform, hope the conversations keep flowing!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

So far really good

So far really good

5 May 2026
BestDates logo

Reply from BestDates

Hi Jojo,

Nice to hear the experience has been good so far, thanks!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Great good pics

5 May 2026
BestDates logo

Reply from BestDates

Hi Will,

Good to have you here, hope it keeps delivering

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

Steffi

Steffi. She has always been very helpful

4 May 2026
BestDates logo

Reply from BestDates

Hi Jewell,

We'll make sure Steffi knows their effort made a difference, really appreciate it!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

I love this app

I love this app

5 May 2026
BestDates logo

Reply from BestDates

Hi Anne,

Happy to hear it, hope it only gets better from here!

Best regards,
Rose from BestDates

Rated 5 out of 5 stars

It's an amazing platform

It's an amazing platform

5 May 2026
BestDates logo

Reply from BestDates

Hi Fahad,

Really glad you took a moment to share, it means a lot!

Best regards,
Rose from BestDates

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