Bestia Pet EOOD Reviews 

434
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and superb craftsmanship of the products, highlighting their durability and premium materials. Many people also appreciate the attractive designs and stylish appearance, often receiving compliments and making their pets look impressive. However, some customers noted issues with customer service responsiveness, including miscommunication about product features and requests for additional payment to correct problems. A few other people also felt that certain design elements, like hardware size or decorative components, could be improved for better practicality or comfort.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the durability and craftsmanship... See more

Quality

Customers had positive experiences with quality, frequently praising the exceptional craftsmanship,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough great things about Bestia and their Krypto/Superman harness. From the moment it arrived, I could tell this was not just another pet accessory—it is a statement piece. The craft... See more

Rated 5 out of 5 stars

Placed my order. It shipped within a day or two. Quality was outstanding. The only thing that was a little disappointing is that online the blue in the Morelia collar and leash looks to be almost a... See more

Rated 5 out of 5 stars

Amazing customer service that resolved my issue super fast and the best and most quality collars I’ve ever purchased for my large dogs. My big guy had worn his for four years and it looks brand new st... See more

Rated 5 out of 5 stars

Absolutely Outstanding Company!! Communication was First Class All the way !! And My Beastie looks like a Gladiator with his Harness and collar ! WOW ! Super Fast Shipping!! This is the Way it sh... See more


Company details

  1. Pet Care Store

Written by the company

At Bestia Custom Dog Gear we all are dog owners, and we always struggled to find the best dog collars for our pets. That’s why we started creating real leather collars. We made collars for our own dogs; we made them the way we would like them to be. ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

434 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(434)

48 reviews in the last 12 months

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Rated 1 out of 5 stars

Requested a refund 6/22 & haven't heard back

I found that the Collar wasn't the correct size, I requested a refund the same day it arrived. I'm moving so I didn't want to chance the correct sized collar arriving after I had moved. Neda reached out and asked if I wanted a refund or the correct size, I said I'd like a refund, it's been about a week 6/22, and I haven't heard anything back. The Collar itself seems to be a high-quality product it's their responsiveness that's in question when there's an issue.

15 June 2026
Rated 5 out of 5 stars

Absolutely Outstanding Company!

Absolutely Outstanding Company!!
Communication was First Class All the way !!
And My Beastie looks like a Gladiator with his Harness and collar ! WOW ! Super Fast Shipping!! This is the Way it should be !!
I’ll be buying more from this company!!
Craftsmanship of these Collections are SUPERB!!!

28 May 2026
Rated 5 out of 5 stars

Beautiful

Beautiful, high quality collars. Will purchase again!

27 April 2026
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

thanks for sharing your honest feedback! we are glad to have you as a customer

Rated 2 out of 5 stars

I purchased the ‘Hunter’ collar awhile…

I purchased the ‘Hunter’ collar awhile ago, it’s a stunning collar but it seems like a decoration rather than a practical thing. The metal decorations have hurt people when my dog brushes against them and some of the fixings are loose. Otherwise it’s a stunning collar. My reason for the low score isn’t because of the collar quality it’s because of this companies disgusting over use of AI. Every advert they have now is AI. How on earth are you supposed to put your faith in a company that uses AI to present their products? It’s shady and given how terrible we know AI is for the environment it’s also just straight up flippant and disgusting. The use of AI is anti human. Let your products speak for themselves. AI cheapens your product.

2 May 2026
Unprompted review
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

Hi Imi,
The Hunter collar is very nice, especially if you are a person who's into hunting, but the decorations are a big bulky for everyday use. depends on the dog, though.
When it comes to AI, I think you imagine ALL of our advertising to be AI, whereas we have 1 ad that had AI-optimized pictures, based on real customer photos. There is no AI spree in our company, as we have thousands of client pictures and videos that we use for our ads. Maybe you got served the one ad too many times, and I am sorry for the confusion this may have caused.
regards

Rated 5 out of 5 stars

This is by far the best quality

This is by far the best quality, style and performance collar I have ever had for my mastiff. The weight, width and size makes my dog respond the second I correct him. I find the team very responsive, accommodating and fair. The craftsmanship is top tier.

8 April 2026
Rated 1 out of 5 stars

Numerous problems with the dog harness…

Numerous problems with the dog harness that were never corrected. Quality was NOT good. Components of the harness began falling off during the first week. I left an accurate review of the harness two months ago on their website, but they don't appear to post negative reviews. The harness was one of the most expensive ones which I paid full price for expecting quality but the experience was abysmal, especially with customer service. They even had the nerve to ask me to pay for international shipping a second time in order to correct their error. Absolutely not.

As stated, to correct their faulty product that continues losing pieces, they wanted me to pay shipping a 2nd time. What a joke of a company. Notice they don't mention why they didn't list my review of the harness. There are no reviews for the "quality" product I purchased, likely because the reviews were all bad and they don't display those.

1 March 2026
Unprompted review
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

Thank you for your feedback.

We would like to clarify that we are a trusted company with over 10 years of experience and thousands of loyal customers worldwide. Our priority has always been to provide high-quality products and excellent customer service.

In your case, we carefully reviewed the situation and offered two fair compensation options in order to resolve the matter in the best possible way. Unfortunately, you did not accept these options.

We always stand behind our products and remain open to assisting our customers whenever possible.

If you reconsider, we would still be happy to help you!

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