Choose a sleeveless jacket (last one) with a very helpful guy. It felt too big when I got home. Ordered another smaller sized one online for delivery to Dundrum as I was returning the bigger sized one... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dropped in to Best Menswear Drogheda, first day dealing with Michael and second day with Carol & Ciara. Nothing was too much trouble on either day. I wasn't 100% sure what style I wanted but I wa... See more
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Had a fantastic experience here today, a great range of clothing to choose from, Evan was wonderfully helpful and knowledgeable helping my asd son find a blazer for his conformation, he made our sho... See more
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Absolutely brilliant, I walked in at 8.50pm on a Thursday night and straight away the staff told me to take my time as they were cleaning up anyway, my initial intention was to just have a quick lo... See more
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Company details
Written by the company
Tailors of Confidence. We make men look and feel their confident best. Best Menswear is Ireland's largest Independent Menswear retailer stocking some of the world’s leading premium menswear brands. We have a true heritage of tailoring excellence. Best Menswear is the ultimate destination for choice, quality and service. #tailorsofconfidence #bestmenswear
Contact info
North Ring Business Park Swords Road, Dublin 9, D09DY74, Dublin, Ireland
- +353873658210
- customerservice@bestmenswear.com
- bestmenswear.com
New Arrivals
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Choose a sleeveless jacket (last one)…
Choose a sleeveless jacket (last one) with a very helpful guy. It felt too big when I got home. Ordered another smaller sized one online for delivery to Dundrum as I was returning the bigger sized one there. Got a call to say there was a delay in shipping because of bank holiday weekend . Got an option to collect one in Stillorgan which I did collect. Excellent customer service in Dundrum(have forgotten the name of the 2 guys I dealt with). Well done Bests in Dundrum.
4 May 2026
Reply from Best Menswear
Thank you so much for your review!
We’re delighted to hear that our team in Dundrum were able to help you find the perfect fit and make the exchange process as smooth as possible, especially over the bank holiday weekend.
We’ll be sure to pass your kind comments on to the team — they’ll really appreciate it.
Excellent service and very good staff!!!
1 May 2026
Reply from Best Menswear
Thank you so much for your kind review! We’re delighted to hear you had an excellent experience with both our service and staff. Your support means a lot to the team, and we look forward to welcoming you back again soon.
Enjoyable shopping experience at Bests manshop,stillorgan
Good sales person,good variety of stock, comfortable surround,good discount
30 April 2026
Reply from Best Menswear
Thank you for your lovely review! We’re so pleased to hear you enjoyed the wide variety of stock, the comfortable shopping environment, and the great discounts available. We’ll be sure to pass your kind comments on to our sales team as well. We look forward to seeing you again soon!
Great all round experince lovley…
Great all round experince lovley survice would reccomend
15 May 2026
Unprompted review
Reply from Best Menswear
Thank you for your wonderful review! We’re delighted to hear you had a great all-round experience and enjoyed the service from our team. Your recommendation means a lot to us, and we look forward to welcoming you back again soon!
Bad experience!!…
Shop soiled shirt issued to me in the post creating yet another trip to Dundrum centre to give to staff.
This is the 2nd disappointment with Best having previously been sent to Liffey Valley to collect a shirt being the only store on line to have the particular shirt desired. Having ordered on line for pick up, travelling to the store in LIffey valley to find that staff could not find the shirt. It was a Tommy Hil shirt and one staff member proceeded to show me where the Tommy Hil shop was in Liffey Valley.
Customer service leaves alot to be desired.
The staff in Dundrum advised me they would try to get the shop soil from the shirt and get back to me. That is over 10 days ago.
Disappointment is an understatement. Regrettably me family do like merchandise of Best but I think they can shop for themselves in future with your department as I have had enough disappointment.
Staff in Dundrum superb and not their fault shirt was shop soiled, however, no follow up with regard to shop soiled shirt which was agreed. Staff in Liffey Valley just a disaster. Delivery service good
Regards
S
28 April 2026
Reply from Best Menswear
Thank you for taking the time to share your feedback, and firstly, I would like to sincerely apologise for the delay in getting back to you.
I’m very sorry to hear about the disappointment caused regarding the shirt you received and the inconvenience of having to return again to Dundrum Shopping Centre. I completely understand your frustration, particularly after your previous experience in Liffey Valley.
I can see that one of our customer service agents is currently in the process of investigating this further with the store regarding the shirt, and we will ensure an update is provided to you as soon as possible.
I also want to thank you for your kind comments regarding the Dundrum team and our delivery service. I will certainly pass this feedback on to the store, as it is greatly appreciated.
Great store, great selection, and the best service anywhere!
My luggage was lost somewhere between home (California) and Dublin. Juan at Best Menswear set me up with all new clothes. Juan was patient, kind, and provided top service. Thank you Juan - I truly appreciate your expertise and assistance!
12 May 2026
Unprompted review
Reply from Best Menswear
Thank you so much for your kind words! We’re delighted Juan was able to help turn a stressful situation into a positive experience. Providing patient, knowledgeable, and attentive service is exactly what we strive for at Best Menswear, and we’ll be sure to pass along your wonderful feedback to Juan.
We truly appreciate you taking the time to share your experience and are so glad we could help while you were in Dublin!
Didnt suit me and return was no issue
27 April 2026
Reply from Best Menswear
Thank you for your feedback! We’re glad to hear that, even though the item didn’t suit you, the return process was smooth and hassle-free.
Hope to see you again soon at Best Menswear!
Clothes were as expected and delivered…
Clothes were as expected and delivered in a timely manner
27 April 2026
Reply from Best Menswear
Thank you for your review!
We’re delighted to hear the clothes met your expectations and that your order was delivered promptly.
Great products and the parcel arrived…
Great products and the parcel arrived promptly to Australia thank you
27 April 2026
Reply from Best Menswear
Thank you for your wonderful review!
We’re delighted to hear you’re happy with the products and that your parcel arrived promptly all the way to Australia.
Thank you for choosing Best Menswear!
Regular calls to update me on order…
Regular calls to update me on order progress. Great service
21 April 2026
Reply from Best Menswear
Thank you for your kind review! We're delighted to hear you were happy with the regular updates and service throughout your order. We really appreciate your support and hope to see you again soon.
Excellent service at Swords Pavilions
Barbara at swords pavilion store was incredibly helpful. Her customer service skills were excellent and her knowledge and insights on suit fitting were brilliant. My experience of getting a suit was made so much easier, she ensured that I got exactly what I wanted and got the suit altered to fit me perfectly. 10/10 experience, thanks Barbara
10 May 2026
Unprompted review
Reply from Best Menswear
Thanks so much for the lovely review! We’re delighted to hear you had such a great experience with Barbara in our Swords Pavilions store.
Barbara will really appreciate your kind words — she’s fantastic at what she does and always goes above and beyond to help customers find the perfect fit. We’re so glad she made the whole process easy and helped get everything fitting just right for you.
Reply from Best Menswear
Thanks a million for your review! We’re delighted to hear you enjoyed the service and found our fitting rooms comfortable too.
We really appreciate you taking the time to share your experience and hope to see you back in store again soon!
Reply from Best Menswear
Thanks so much for your review! We’re delighted to hear you were happy with our delivery service.
We really appreciate you taking the time to leave your feedback and hope you enjoy your purchase!
Eoin was an absolute gentleman and made…
Eoin was an absolute gentleman and made the experience so easy. Thanks so much!
9 May 2026
Unprompted review
Reply from Best Menswear
Thanks so much for the great review! We’re delighted to hear Eoin made the experience so easy for you.
He’ll really appreciate the kind words — we’ll be sure to pass them on. Thanks again for taking the time to leave your feedback and we hope to see you again soon!
Best menswear Liffey valley
I purchased a suit recently for collection.
I was greeted with an employee who couldn’t have been nicer.
Comedy and manners included.
Suit is very high quality for a very reasonable price 😁
18 April 2026
Reply from Best Menswear
Thanks a million for the brilliant review! We’re delighted to hear you had such a great experience in store.
It’s great to know the team looked after you so well — a bit of comedy along with good service always helps 😄 We’re also delighted you’re happy with the quality and value of your suit.
Reply from Best Menswear
Thanks so much for your review! We’re delighted to hear you received excellent service.
We really appreciate your feedback and hope to see you again soon!
customer service was excellent
customer service was excellent
very helpfull
9 May 2026
Unprompted review
Reply from Best Menswear
Thanks so much for your review! We’re delighted to hear you found the customer service excellent and the team so helpful.
We really appreciate your feedback and hope to see you again soon!
Go easy on the packaging
24 April 2026
Reply from Best Menswear
Thanks for your feedback, we really appreciate it. We’ll definitely take your comments on the packaging on board as we’re always looking for ways to improve.
Thanks again for taking the time to leave a review!
Scott was so welcoming and helpful
Scott was so welcoming and helpful. The level of customer service provided was far superior to anywhere else we had visited.
8 May 2026
Unprompted review
Reply from Best Menswear
Thanks so much for the lovely review! We’re delighted to hear Scott made such a great impression and looked after you so well.
Providing a welcoming and helpful experience is something we really pride ourselves on, so it’s fantastic to hear the service stood out compared to elsewhere you visited.
Excellent service / product
Order correct, delivered on time, packaged with care and quality. Classy service overall.
23 April 2026
Reply from Best Menswear
Thank you for your fantastic feedback! We’re delighted to hear your order arrived on time, was carefully packaged, and met your expectations in both quality and service.
Providing a smooth and premium experience for our customers is something we take great pride in, so your kind words mean a lot to the team.
We truly appreciate your support and hope to welcome you back to Best Menswear again soon!
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