Best Plumbing Heating and Cooling LLC Reviews 

111
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Jesse and Logan came to fix a broken pipe, and what started as one issue quickly turned into a series of problems. Despite the challenges, both of them were absolutely amazing! They were professional,... See more

Rated 2 out of 5 stars

Work that was done was very good. However, prices were absurdly high. I could've hired other professional plumbers at a substantial savings. Plus I had to argue to prove that a defective ball valve/sh... See more

Rated 2 out of 5 stars

After multiple visits, $1400, cameras being run into vents and no answers we decided we would just replace duct system under house as air not reaching back of house. No clogs or obstacles were seen ho... See more

Rated 5 out of 5 stars

These people are fabulous! I have never had quite the experience with another vendor that I've had with Best. They are on the job immediately with whatever request I have made immediately, or at lea... See more

Company replied

Company details

  1. Plumber
  2. Air conditioning repair shop
  3. Furnace repair service
  4. Hot water system supplier
  5. HVAC Contractor
  6. Septic tank service

Written by the company

Family owned and operated, Best Plumbing, Heating and Cooling understands the importance of maintaining a good home with proper HVAC and plumbing systems. With over 30 years of experience Best Plumbing, Heating and Cooling can resolve any of these issues to help provide a welcoming home for any of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

111 reviews

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4.2

All reviews

(111)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

Best??? Questionable….I knew ahead of time that I had to…

Best???Questionable…I knew ahead of time that I had to pay $80 for a trip fee. However, I wasn’t aware that I had to pay an $89 arrival window fee. Not sure what that’s all about. I paid over $550 to have a faucet installed that I purchased. Best didn’t replace any parts and I believe that took the technician 20-30 minutes. The technician charged over $500 to replace some metal pipes under the bathroom sink. He did repair the pipes, but the sink wasn’t draining properly when he left. Of course, he graciously offered to come back and do more work at a crazy price to fix the drainage issue. We didn’t have an issue with the sink draining prior to their arrival. I called for a bill as they didn’t leave one. I asked for an itemized bill as they lump all the fees together, so you really don’t know what you’re paying for. I called and asked to talk to a manager and have yet to hear from one. I would highly recommend that you shop around when looking for a plumber,

29 December 2024
Rated 1 out of 5 stars

527 to snake a kitchen drain

527 to snake a kitchen drain. Absolutely ridiculous. That's not the worst part, after tech was done. He never checked anything. Come to find out, he blew out my pipes down stairs. So when we showered the next day flooded my basement. Called to get a receipt 2x and talk to a mngr
He couldn't even follow up

25 October 2024
Rated 3 out of 5 stars

arrived on time

arrived on time. i do not like an invoice without itemization of what i paid for labor & parts. I will not use this service again.

27 September 2024
Rated 4 out of 5 stars

Shop Around!

Technician was great. Price high. Need to shop around for AC quotes! The entire system was outlandish. An entire system for my home in Omaha was 1/3 the cost/ Get another quote.

14 August 2024
Rated 5 out of 5 stars

Vincent R

Vincent R. was very professional and arranged for me to get a discount on my needed services. The job was completed in a timely fashion and well done! Thank you!

5 August 2024
Rated 5 out of 5 stars

Honest and relatable

Fred was great!! He explained all of the items of concern and explained the processes of our equipment. His knowledge and great customer service was beyond appreciated especially managing ins and outs of the house and backyard while juggling the kids and dogs.

28 March 2024

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