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bestprogift.com Reviews 272

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TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Write this asked by bestprofit in order to give me my money back as I didn't sign for any membership just answer some questions from Sephora. Also they will send a present just paying for the delivery... See more

Rated 5 out of 5 stars

Good morning. at bestprogift.com, service and support in solving problems is very fast. The company understands its customers and tries to help them in the best possible way. Thank you once again... See more

Rated 4 out of 5 stars

Sneaky company. I didn’t realise I was signing up for membership. I believed I was receiving a gift for filling in a Toolstation survey and only paying for delivery. Please be aware of underhand tac... See more

Rated 5 out of 5 stars

I subscribed to their service over a year ago and i got dissatisfied with their service as it didn't match up with what they provided. I received a call today after a year for refund which is abs amaz... See more

Contact info

4.1

Great

TrustScore 4 out of 5

272 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I responded to an advert on Facebook

I responded to an advert on Facebook. I was directed to this site. Alarms went off when two payments were taken from my bank account. The company claimed that they were the victim of a shell scam (redirection) However the payments were taken by the same account in Cypress. My bank cancelled both payments from me. Suspected scam organisation. Be very careful.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

I had a problem while I was subscribing…

I had a problem while I was subscribing to bestprogift. Then I sent an email to the support who immediately found a solution and the problem was resolved.
Thanks to the support service and his reactivity.

8 October 2024
Unprompted review
Rated 1 out of 5 stars

Tricky scammers

This company is unbelievable tricky scammers! They never sell stuff they advertise! They trap you with subscription. When I realised I would never get my order and refund, I cancelled subscription and block them on my bank account but they still taken money using different names. Beg you- stay away from this company. Check your account after cancellation of subscription!

29 October 2024
Unprompted review
Rated 1 out of 5 stars

SCAM I too thought I was just…

SCAM I too thought I was just receiving a gift for completing a tool station survey .
Not signing up for some monthly subscription, have had money taken out for months .
Numerous times have requested to cancel
They claim I've had emails
I can assure you I haven't

3 October 2024
Unprompted review
Rated 1 out of 5 stars

I must admit it seems a bit obsesssive…

I must admit it seems a bit obsesssive to write 3 reviews of one company; however, this morning once more in an attempt to get the company to remove the Recurring Payment (Direct Debit) that they have attached to my bank account (or I will just have to change the card AGAIN) I received this response, not once but 3 times :-

"Thank you for contacting us !

Please kindly find the procedure to skip top up from the email sent to your inbox/spam notifying you of the next top up three days before it is due or you can as well forward SKIP TOP UP to (email redacted) for immediate assistance

Please let us know if you have any further questions, and we’ll be happy to assist as soon as possible.

Kind Regards,

Van Customer Support".
---------------------------
"SKIP TOP UP" - When a customer has only `signed up`, never mind `topped up` through fraudulent means.

I cannot repeat more sincerely, they will drive you insane with their constantly repeated `automatic responses`. My in-box is full of them.

10 September 2024
Unprompted review
Rated 1 out of 5 stars

THEY ARE FRAUD THEY TAKE AND TAKE MONEY…

THEY ARE FRAUD THEY TAKE AND TAKE MONEY WHEN YOU ASK TO CANCEL THE ACCOUNT THEY TAKE MORE MONEY, THEY PROMISE TO CANCEL THE ACCOUNT AND IN THE MOMENT WHEN I GO INTO THE ACCOUNT TO CHECK IF IT IS CANCELLED THEY TAKE MORE MONEY AUTOMATICALLY WITHOUT CONSENT!!!!! DONT EVER BUY FROM THEM DON'T GO ON THAT WEBSITE IT IS PURE FRAUD! I HAD TO BLOCK MY CARDS IT IS RIDICULOUS

2 September 2024
Unprompted review

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