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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic product! I’ve used it for years. Thank you for shipping it in a box, it wasn’t damaged like last time. I appreciate that! Jennifer

Rated 5 out of 5 stars

My children have been on this for 5 years and it has been a game changer. My two-year-old was sick every week to every two weeks in daycare. Once she started taking this she stopped catching all of th... See more

Company replied

Rated 1 out of 5 stars

Beta kids customer services is a complete mess. They never pick my calls nor respond to the email messages I have been sending to them since last year. I saw that my account was charged and I immediat... See more

Rated 5 out of 5 stars

We love our BetaKIDS gummies. We've been getting them off Amazon, but I ordered them off the website directly because they have fair pricing and a auto-ship option. My kids have no problem taking thes... See more

Company replied

Company details

  1. Vitamin & Supplements Shop

Written by the company

Most parents feel powerless to protect their children from getting sick. BetaKIDS gives you the most effective natural supplement available for supercharging your child’s immune system so you can have fewer sick days and less disruption to your family’s routine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

143 reviews

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Rated 1 out of 5 stars

Messed up Customer Services

Beta kids customer services is a complete mess. They never pick my calls nor respond to the email messages I have been sending to them since last year. I saw that my account was charged and I immediately tried to reach out via email and calls but no one has responded nor replied my email. This has been happening since last year. Does it mean that they do not have customer services reps working for the any more?

28 April 2023
Rated 1 out of 5 stars

I've been using your product for many…

I've been using your product for many years now and I recently tried to contact your company 4 times via phone and 3 times via email . With absolutely no response from you. I'm very disappointed in the lack of customer service and communication from you . I had an important question and I've even left messages and still no response. Not the kind of business I want to continue doing business with as a fellow business owner . 👎

4 April 2023
Rated 1 out of 5 stars

Tried to cancel my auto ship for the…

Tried to cancel my auto ship for the last few months, numerous phone calls with no response after leaving numerous messages, tried emailing, put a stop charges through my credit card and they still keep sending this to me! Like the product but terrible customer service!

21 February 2023
Rated 5 out of 5 stars

I was trying to buy the product online

I was trying to buy the product online, but discovered that they don’t ship to Canada yet. i sent an email, explained my problem and sales rep contacted me a few days later and organised a special delivery for us. He was very helpful. All in all a very positive experience.

15 September 2022
Rated 5 out of 5 stars

I trust beta kids I’ve seen it work…

I trust beta kids I’ve seen it work with my own eyes my 18 month old started with a cold and sore throat and ear problems because everyone in the house had Covid I gave him three a day for seven days he never got sick. It went away the very next day, and he has been maintaining it. I think God for beta kids.

17 September 2022
Rated 5 out of 5 stars

I really like the products

I really like the products. We have been using them for about 4 or 5 years. I really really like the ease of use for the auto shipments. The email reminders, it's so easy to adjust my shipment and that is so helpful!

13 September 2022
Rated 5 out of 5 stars

I cannot start my subscription

Company very kind and helped me. Thank you!

5 July 2022
Beta Kids Inc logo

Reply from Beta Kids Inc

Hey Cristina, it was such a pleasure speaking with you--you were very patient and understanding. I'm glad we were able to resolve the issue and get this taken care of. Again, we apologize for not being available today due to an office event! We hope to be able to continue to serve you and your family in the future! Stay healthy and safe!

Rated 5 out of 5 stars

Top notch customer service

The customer service is wonderful. Any time I have a question or concern, the response has been quick and satisfactory. Thank you so much for a wonderful product and a company who cares.

7 June 2022
Beta Kids Inc logo

Reply from Beta Kids Inc

Hey Julianne, thank you so much! Us Customer Guides really care about serving you and your family. So happy we were able to give you a positive experience! We can't wait to continue serving you :)

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