I truly hope someone sees this before downloading the app. I downloaded it to my phone. My phone had an update and now all of a sudden I cant use my wallet. Gave them the benefit of the do... See more
Company replied
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See what reviewers are saying
I self excluded BET BLOCKER for 1 month to take a break from on line gambling It is supposed to automatically discontinue after this time with a cooling period. all of these things have been satisfie... See more
Company replied
No no no. Do not install this app as it also installs admin rights which are a bit sketchy with the developer having access to your phone. Anyway to uninstall Betblocker go to your Apps (Android) and... See more
Company replied
It blocks the gambling sites... but it blocks everything else as well, discord steam etc. Support doesnt reply EDIT: Just a quick update — the issue seems to be resolved now. After your reply earl... See more
Company replied
Company details
Contact info
BetBlocker.org PO Box 2089 , EH54 0GF, Livingston, United Kingdom
- admin@betblocker.org
- betblocker.org
1.9
Poor
63 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disgusting how this supposed company…
Disgusting how this supposed company charges it's costumers and then fishes your phone to sell on to other supposed companies.
Avoid
27 February 2024
Unprompted review
Reply from BetBlocker
This review is simply nonsense.
In the first instance BetBlocker is a charity and the service is provided entirely FREE. It does not charge anybody anything. Ever. We have never received a single payment from a user. We do not even have the infrastructure to do so.
Secondly, as is made clear in our Privacy Policy, and given that we do not require any registration information to access the service, the allegation that we're "fish[ing] your phone to sell on to other supposed companies" is without any basis in reality. BetBlocker allows users to access the service anonymously, specifically so they do not have to worry about this type of tracking.
This is an extremely serious allegation. If you genuinely believe what your have posted, please report us to OSCR (the charity regulator), whichever store you downloaded the app from, and the police, as if what you're saying is true our organisation would be in breach of numerous laws.
BetBlocker User Support Team
No no no
No no no. Do not install this app as it also installs admin rights which are a bit sketchy with the developer having access to your phone. Anyway to uninstall Betblocker go to your Apps (Android) and locate Betblocker app. Remove the file permissions and also the change "Appear on top" to off and this will allow you to now uninstall without the annoyance. No wonder this app is not on the Play store with what it is doing. Total breach of privacy.
3 January 2024
Unprompted review
Reply from BetBlocker
Hi there,
Whilst we appreciate your privacy concerns, they are misrepresentative of what we do.
BetBlocker users are seeking support to prevent themselves from returning to gambling. Delivering this service is technically challenging as it requires us to prevent the user from deleting the app when they have a wobble. Most apps can be deleted whenever the user wishes. We need device admin permissions to prevent deletion.
Whilst we appreciate that you may have privacy concerns regarding allowing a 3rd party service admin permissions on your device, suggesting that BetBlocker in any way "breach[es] [your] privacy" is significantly misleading. BetBlocker is a charity registered in both the UK and US and subject to the appropriate oversight and regulation associated with such registration. To be allowed to distribute an app via the stores our service is available in (App Store, Galaxy Store, Huawei Store etc etc) requires us to evidence to the stores the reasons that we need to access admin permissions and the extent of what we do with them. Unlike every other blocking software on the market, all of whom charge users, we offer a registration free, anonymous service.
As stated at the beginning, whilst we appreciate your concerns, we do not agree that they accurately represent the reality of what BetBlocker is or does and would suggest that if you are uncomfortable with providing admin permissions, that blocking software (as all effective blocking softwares require this, not just BetBlocker) may not be for you.
Finally, the manner in which you've suggested users remove BetBlocker would not work unless the user hasn't granted the appropriate permissions during set-up.
Best regards,
BetBlocker User Support
Ruined my phone
Whilst it obviously helps with blocking gambling sites and is free, the damage it has done to my phone whilst logged onto WiFi is nothing short of disgraceful, I use my phone for work and it is not basically useless.
1 June 2023
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
Don't instal
For me it kinda worked, not everything was blocked but most of it.
Now the fun part, the self exclusion ended 14 days ago and STILL EVERYTHING IS BLOCKED...........
13 February 2023
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
Betblocker is totally rubbish
Betblocker is totally rubbish, downloaded it, this site did not stop any gambling sites at all, was still allowed to play on any casino site i logged into, I am now another £10'000 down, is there any help out there at all?
26 October 2022
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
This App is a complete and utter…
This App is a complete and utter cluster unfortunately it blocked everything on my phone other than allowing access to gambling sites..
As per a lot of reviews I had to factor restset my phone
1 September 2022
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
I can genuinely say that's the worst…
I can genuinely say that's the worst app. Understand that it blocks gambling sites and ads but for it to completely block everything that's ridiculous. Can't use Google, amazon etc. or even your email.
22 August 2022
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
Useless
What a useless app. From the moment I downloaded it nothing but issues. It simple doesn't work. I was still able to access any gamberling site on the Internet or any gamberling app. I had to restore my phone to factory settings just to remove the app. If I could give zero stars I would.
4 August 2022
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
Not Useful
It's great that it's free but thats as far as it goes. There are very few gambling sites that it actually prevents from being loaded. I've sent a long list of sites that aren't blocked to admin and they've told me they updated their list and to keep on writing them if I find more. I'm still able to access all of those sites. There are quite a few sites that have nothing to do with gambling that this app is blocking.
You're mission is fantastic but it is apparent the team involved with this app are out of their league. This is essentially a massive firewall that cannot be altered by the end user or admin.
If gambling is a problem for you self exclude directly from the sites and pay for an app to lock you out if needs be. This app will not help you
8 May 2022
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
BetBlocker blocks over 90k gambling operator websites and 1.5k apps, with more being added every day.
Thanks,
BetBlocker Support Team
DO NOT INSTALL THIS APP
DO NOT INSTALL THIS APP
I installed this app and set blocker for 6 months.. since I installed the app I wasnt able to access Google and even my security home cameras! Everything was not working.. I searched everywhere how to delete as it was so annoying.. I managed to remove mine by searching for app permissions.. and then betblocker shows.. I just kept tapping on the slide option to deactivate and it was fighting with me for a while but then give up.. it then said uninstall at the bottom of my screen (thank god!!) Which then I pressed and then it went!! Never ever again!!
2 May 2022
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
It is a disaster! Don't risk it!
It is a disaster. Installed it. Set it up for 24 hours period. It didn't block half of gambling sites. Contacted support. Every 4 days they may reply and say sent us a screenshot we will investigate. 3 weeks later is is still blocking stuff and I can't even access paid blocking filter apps - AS THEY ARE BLOCKED. And nothing I can do. It's on my laptop. Even I uninstalled it, it still blocks 3 weeks later! I reinstalled so their support could try to fix it. I feel bad criticizing them as it's free and they are a charity, but it's dangerous help when they don't have the skills, time or resources to help people in sometimes suicidal states.
But if you have gambling problem, just try a paid version. It's not worth saving $50 when it doesn't work. I have lost 5k in last 3 weeks so!
I feel super low and this has just made my life worse.
I just want it gone so I can download and install something that works but so far, they have not helped me.
1 December 2021
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
Why are people saying this app is…
Why are people saying this app is difficult to uninstall it is not?
23 September 2021
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
Don't do it
Don't do it. Once on you can't get off till the amount of time you set is through. That in it's self isn't the problem. It makes your phone so slow, and many sites you can not get into, even non gambling sites. I'm ready to buy new phone just to get away from it. Just go on to the gambling sites and self block yourself from them if you need to. But, really really don't download the Bet Blocker app. I did it for 3 months. Still have 2 to go. You will not be able to get it off. If you don't believe me, then only set your time for the least amount you can. And see how it goes. At least you won't be stuck with if for a long time.
23 August 2021
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
Don't. For your sanity, just don't!
Don't. Just don't! Worst piece of crap I have had the misfortune to come across. When I was downloading it, Kaspersky flagged it as having errors, e.g. not compatible with Win 10, etc. And let's not forget about the trojan that BetBlocker tried to download. I stopped the install and Kaspersky quarantined the rubbish from this app. I didn't even get as far as telling BetBlocker how long I wanted it in place for, or anything. But guess what, it is still in hiding somewhere on my PC, and has totally effed it all up as some sites I can access, and many which have nothing to do with gambling, I can't. Even the restore point doesn't work, due to this crap. So if you want to suffer the torture of the damned, go ahead, install BetBlocker. But you will regret it. I promise you.
Note: I have just received a response from BetBlocker. Do they not realise this review is nearly four years old?
12 August 2021
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
I have used betblocker a few times but…
I have used betblocker a few times but on the last download I couldn't get it to work, they were most helpful and now it's up and running
25 July 2021
Unprompted review
Reply from BetBlocker
Really pleased to hear we've got that sorted for you.
BetBlocker User Support Team
Worst app i have downloaded
I downloaded this to see what it was like so i put it on for 5 days exclusion the 5 days ended 4 days ago and i can still not access anything it has blocked. Some websites it blocks i actually use and i still can't back on them. There is literally no way of removing it from your side. I do not recommend this app to anybody.
21 May 2021
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
Reply from BetBlocker
Really please to hear BetBlocker helped you :)
BetBlocker User Support Team
Refreshing that there is a free app for…
Refreshing that there is a free app for problem gamblers.
Unfortunately as mentioned in previous reviews this has rendered my internet at home useless. My phone now doesn't connect with my Wi-Fi . On my kindle however I seem to have Wi-Fi and so does my computer although a little slower. I've rated the app 1 star because my phone is pretty much useless at home regards web browsing but weighed up against a £1000 a month gambling habit I'm gonna persevere as if someone have me £1000 a month not to use my phone id take it. I'm
I haven't gambled now since installing and I feel liberated and I've actually got money in the bank.
Just look forward to improvements in the app in the future. This seems to be the only free one
4 March 2021
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
This is the worst item I have installed…
This is the worst item I have installed on my devices. My tablet barely works it's now desperately slow. My phone is largely unaffected. Plus I'm still perfectly able to open the very same sites the app is supposed to block. In their defence they were fairly quick in responding to my concerns but I chose not to follow things up as I don't want to risk any more damage but there are better option's out there and I wish I'd chose one of those.
26 November 2020
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
Phone is slow on wifi at home
Phone is slow on wifi at home. Got told to contact my wifi provider. So end up using mobile data to speed up use of phone but now data is being used and paying extra for addons. Except for that, app has helped, just fix issue when connected to wifi. Just want my blocking period to end now
22 October 2020
Unprompted review
Reply from BetBlocker
Hi there,
Trustpilot reviews are not the correct place to request technical assistance as they create risk for other users. Blocking software is a technically challenging undertaking and some users will require support to get the service working correctly. We have over 40k active users every day, so please don't give up and contact our support. You can reach our team at admin@betblocker.org to resolve your technical problems.
Thanks,
BetBlocker Support Team
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