Betcoin Reviews 

285
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers had a great experience with this company. Customers frequently praise the customer support team for being quick, helpful, and friendly. Many people also highlight the website's ease of navigation, great graphics, and the wide variety of engaging games available. Reviewers appreciate the overall pleasant user experience and the generous bonuses offered. However, some customers also noted significant issues with withdrawals, reporting that their accounts were blocked after winning. These individuals experienced issues with funds and described customer support as unresponsive or unhelpful when attempting to resolve these payment problems.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers praising the quick, helpful, and friendly... See more

Website

People report positive experiences with the website, praising its easy navigation, great variety of games,... See more

Payment

Customers consistently note ambiguous experiences with payment, with some praising super fast cashouts and... See more

User experience

Users describe positive interactions with the user experience, with many reviewers highlighting the super... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising the fast and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The site used to be much better... many more lines and games to play. Now the website seems robotic, clunkier and harder to use. The bonuses and rewards have gotten slashed aswell. I used to get many... See more

Company replied

Rated 4 out of 5 stars

Customer service fast and got problems fixed fast just signed up so will see how it goes from here

Rated 4 out of 5 stars

Chat was quick, polite, and helpful. The site seems to have a wide variety of games and overall has been pleasant

Rated 4 out of 5 stars

smooth app so far . lots of games to pick from in general . but plays well will update if anything comes up


Company details

  1. Events & Entertainment

Written by the company

The leading bitcoin and cryptocurrency casino and sportsbook, since 2013


Contact info

4.1

Great

TrustScore 4 out of 5

285 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(285)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience. Happy I signed up.

Started off not finding my way to get the free coins on sign up. Live customer support was awesome. They credited my account accordingly and off I went. They have a big variety of slots which I love. Had a blast playing. Thank you Betcoin. You're awesome

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Betcoin disabled my account for no reason

I want to share my experiences playing at Betcoin Casino. After winning around 2500 euros, my account was blocked without any notice. I warn you because you might have the same problem when you win more money than you deposited there.

1 July 2025
Unprompted review
Betcoin logo

Reply from Betcoin

We take all disputes seriously. Please email for immediate assistance.

Rated 1 out of 5 stars

I think this site is a complete fraud

I think this site is a complete fraud, I registered on there platform and I played a couple of bets and I won. Then I placed a withdrawal request but wasn't paid for some hours, then I chatted them up and I was told to create a support ticket which I did, support told my to submit some documents, which I did . Now I am unable to access my account and they are not replying my messages.
Username: Speed12

I have sent them message as requested by there representative on trustpilot but still no response for days now . I will keep updates here as regarding there action.
I won't advice anybody to play with them, they can't be trusted to payout winnings.

13 July 2025
Unprompted review
Betcoin logo

Reply from Betcoin

We take all disputes seriously. Please email for immediate assistance.

Rated 5 out of 5 stars

Relaxing

Thanks for making your platform, relaxing. No hassle, no red tape, just enjoy gaming. Thanks for the almost therapy style platform!

29 March 2025
Unprompted review
Rated 1 out of 5 stars

Account disabled for no reason and can’t get a reply!

I deposited 100$ played for a few days and lost like 20$. Today when I tried to login I received the message that my account was disabled. I have no idea why and I tried to contact customer service through live chat. They told me to email support (I did) and still no answer. Live support now ignores me and I still cannot login and have no explanation.

What is going on???

EDIT: I got a reply telling me to send and email, but I have sent several emails to support and received 0 replies. The live chat is ignoring me and they are plain and simply keeping my deposit for no reason. I will file a complaint but not sure this will get solved. If it does get solved I’ll make sure to edit this post.

20 June 2025
Unprompted review
Betcoin logo

Reply from Betcoin

We take all disputes seriously. Please email for immediate assistance

Rated 5 out of 5 stars

Loved the games

Loved the games, support was quick to answer and solve my issues, no complaints here. One of the best social casinos out there.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

no pain

Customer service is quick to respond and the website is easy to navigate, nice welcome bonus and easy cashout

12 June 2025
Unprompted review
Rated 5 out of 5 stars

One of the Best

So I've joined just about every Sweeps Site available in my area, from Chumba to Zula, and I can honestly say this site is up there with the best of them. They offer a $2(PBR) sign up bonus with no strings attached that allows you to check out the amazing selection of Slots from all the top Providers, including but not limited to, PragmaticPlay and Hacksaw (my all time favorite). The sites UI is very user friendly and easy to navigate. BetCoin also has so pretty decent bonus packages to help increase chances of winning big. Can't wait to see how swiftly they pay out redemptions. Lastly, their customer service is one of the best I've seen, with almost immediate response times. The site itself even has a live chat for all the users. 5/5 Stars goes to BetCoin.Social.

4 June 2025
Unprompted review

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