BetGoodwin Reviews 

2,688
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Great sports book fantastic casino !! Withdrawing is no hassle and with in minutes Just to say that Rob was A1 in live chat why would you bet anywhere else Even when I go to my local tracks in the... See more

Rated 2 out of 5 stars

Poor level of recognition and rewards. Also, unlike many casino games I’ve played (slot), those within BG reset each time you exit. Whereas others pick up where you left off, ie working towards fe... See more

Company replied

Rated 4 out of 5 stars

Love the site big difficulty with screen size making bets on iPhone having to change from portrait to landscape but prices withdrawal all excellent

Rated 5 out of 5 stars

Great little bookmaker,they have best odds guaranteed on UK Irish horseracing which is important,had no problem so far....oh and their withdrawals are quick,litrally instant...what's not to like if yo... See more

Company replied

Company details

  1. #15 of 45 best companies in Online Casino or Bookmaker
  2. #7 of 14 best companies in Betting agency
  3. #12 of 36 best companies in Casino
  4. #6 of 16 best companies in Online Sports Betting Vendor

About BetGoodwin

Written by the company

Welcome to BetGoodwin – your home for online sports betting in the UK. Bet on thousands of live events each week with sharp odds, fast markets and fast withdrawals.

New customers can benefit from our latest sportsbook and casino welcome offers. Essential terms are listed below:

Bet £10 Get £15 Welcome Offer
  • Sportsbook – Bet £10 Get £15 in Free Bets: New customers only, one use per customer. Promo code WELCOME15. Place a qualifying £10+ cash bet at minimum odds EVS (2.0) within 7 days of registration. After settlement, receive £15 in free bets credited as 1 × £5 Accumulator Free Bet (minimum 4 legs at 2/5 (1.4) per leg), 1 × £5 Sports Free Bet (minimum odds EVS (2.0)), and 1 × £5 Sub Cover Free Bet (minimum odds 1/1 (2.0)). Free bet stakes not returned. Free bets expire after 7 days. Cannot be combined with other offers. Full T&Cs apply.
Bet £10 Get 100 Free Spins
  • Casino – Bet £10 Get 100 Free Spins: New customers only, one use per customer. Promo code WELCOME100FS. Stake £10 cash on Big Bass Splash. Receive 100 Free Spins on Big Bass Splash. Free Spins carry 5x wagering on slots only and a £50 max withdrawal. Spins expire 24 hours after credit. Cannot be combined with other offers. Full T&Cs apply.

Full terms and conditions apply.

REGISTER PROMOTIONS CASINO

👑 Customer is King at BetGoodwin!

Written by the company

Outstanding Customer Service
At BetGoodwin, we don’t believe in tickets, bots, or long wait times. During business hours our live chat connects you directly with a real human in seconds ready to help whenever you need it. Whether you have a quick question or need support, our team is right here, ready to assist. Because at BetGoodwin, outstanding customer service is our standard.

Your Bet, Backed by Our Guarantee

Best Odds Guaranteed & Money Back Specials

At BetGoodwin, we go the extra furlong. Enjoy Best Odds Guaranteed on horse racing and get your money back as a free bet up to £100 on selected events — like when your horse finishes second, beaten by a nose.

Contact info

You should know

3.9

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(2,688)

702 reviews in the last 12 months

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Rated 3 out of 5 stars

I have only given 3 stars as the casino…

I have only given 3 stars as the casino is good but the sports is not so good as on the bet builder you are limited to goals,corners and no player fouls,tackles. Poor on the betting side.

28 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Michael,

Thank you for taking the time to leave your feedback.

We're pleased to hear you're enjoying the casino side of the site, but we're sorry that our sportsbook and Bet Builder haven't met your expectations.

We appreciate your comments regarding the range of markets available within Bet Builder, including player statistics such as fouls and tackles. Customer feedback is invaluable as we continue to develop and enhance our sportsbook offering.

If you have any further suggestions or questions, please don't hesitate to contact our Customer Support Team via Live Chat on site or by email at support@betgoodwin.co.uk.

Best Wishes

BetGoodwin Support

Rated 1 out of 5 stars

So just joined tonight to see what the…

⁰So just joined tonight to see what the site is like,ive never written a review ever before about a gaming site but had to on here, I played a game and it took £600 and in the whole time i played i got the main feature twice and one paid £6.40 and the next £3.50. When sites say they have a good pay out rate I think this one is ridiculous 3 hours straight i played for as was waiting for the main feature to get some money back but never happened.

28 June 2026
Unprompted review
BetGoodwin logo

Reply from BetGoodwin

Hi Stephen,

Thank you for taking the time to leave your feedback.

We're sorry to hear that your first experience with us was so disappointing. We understand how frustrating it must have been to spend several hours playing, trigger very few bonus features and receive returns that fell well below your expectations.

All of our casino games operate using certified Random Number Generators (RNGs), and each game has its own published Return to Player (RTP) percentage. Whilst RTP is calculated over a very large number of spins, we appreciate that individual sessions can sometimes produce outcomes that feel particularly disappointing.

We're sorry this was your experience and appreciate you taking the time to share your thoughts.

Best Wishes

BetGoodwin Support

Rated 5 out of 5 stars
BetGoodwin logo

Reply from BetGoodwin

Hi Paul,

Thank you for your great review.

We're delighted to hear you've been enjoying our promotions, competitive odds and fast withdrawals.

It's fantastic to know you've had such a positive experience, and we really appreciate you taking the time to share your feedback.

Best Wishes

BetGoodwin Support

Rated 4 out of 5 stars

Quick withdrawal but have to say…

Quick withdrawal but have to say Betbuilder in football not as easy or as good as other companies.

28 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Noel,

Thank you for taking the time to leave your feedback.

We're pleased to hear you've been happy with the speed of our withdrawals, but we're sorry to learn that our Bet Builder experience didn't meet your expectations.

We appreciate your comments regarding the functionality and ease of use, and we'll ensure your feedback is shared with the relevant teams as we continue to improve the site.

If there's anything specific you've experienced whilst using Bet Builder, please feel free to contact our Customer Support Team via Live Chat on site or by email at support@betgoodwin.co.uk, and we'll be happy to look into it for you.

Best Wishes

BetGoodwin Support

Rated 5 out of 5 stars

Great site

Great site, easy to use, good bonuses

24 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Ryan,

We're delighted to hear that you find our site easy to use and that you've enjoyed the bonuses available. We appreciate your support and are pleased that you've had a great experience with us.

We look forward to continuing to provide you with an enjoyable experience in the future.

All the best,

Betgoodwin Support

Rated 1 out of 5 stars

Initally you get small wins after that…

Initally you get small wins after that only deposit bo win. Slots are dead. Live games lotting money they show 1000x win but when play hard to get 100x . No prob in dwpoaite and withdraw i closed my accout only depoaite no win

25 June 2026
Unprompted review
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Reply from BetGoodwin

Hi Lokesh,

We're sorry to hear that your experience did not meet your expectations. We understand your concerns regarding game outcomes and appreciate that this can be frustrating.

Please note that all games operate independently and results are determined by random outcomes. We're glad to hear that deposits and withdrawals worked smoothly for you.

We respect your decision to close your account and thank you for having been a customer. If you would like to discuss your experience further, please feel free to contact our support team. support@betgoodwin.co.uk

Best Wishes

Betgoodwin Support

Rated 5 out of 5 stars

So far very good

So far very good

25 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Tim,

Thank you for your feedback.

We're delighted to hear that your experience has been very good so far. We appreciate your support and look forward to continuing to provide you with excellent service.

Best Wishes

Betgoodwin Support

Rated 2 out of 5 stars

Pretty poor app with odds and building…

Pretty poor app with odds and building bets. Some of the worst odds and system I have seen. Very hard to place accas and builders. Only thing decent is the withdrawal time. Other than that pretty awful site for betting

24 June 2026
Unprompted review
BetGoodwin logo

Reply from BetGoodwin

Hi Sanjog,

Thank you for taking the time to leave your feedback.

We're sorry to hear the sportsbook experience didn't meet your expectations. We appreciate your comments regarding the odds, bet builder functionality and the overall usability of the app.

We're pleased to hear you found the withdrawal process quick, but we're sorry that other aspects of the site left you disappointed.

Customer feedback plays an important part in helping us improve, and we'll ensure your comments are shared with the relevant teams for consideration.

If you've experienced any specific issues whilst placing bets or using the Bet Builder, please don't hesitate to contact our Customer Support Team via Live Chat on site or by email at support@betgoodwin.co.uk, and we'll be happy to look into them for you.

Best Wishes

BetGoodwin Support

Rated 5 out of 5 stars

Very good site plenty of games to play

Very good site plenty of games to play. Fast withdrawals hassle free

24 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Mark,

Thank you for your fantastic review.

We're really pleased to hear you're enjoying the wide selection of games and that you've found the withdrawal process quick and hassle-free.

It's great to know you've had such a positive experience, and we appreciate you taking the time to share your feedback.

Best Wishes

BetGoodwin Support

Rated 5 out of 5 stars

Great start to the new site would…

Great start to the new site would recommend

24 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi James,

Thank you for your great review.

We're delighted to hear you've enjoyed your experience with the site so far and that you'd recommend us to others.

Your support means a lot to us, and we appreciate you taking the time to share your feedback.

Best Wishes

BetGoodwin Support

Rated 5 out of 5 stars

I have only been playing about 4 weeks…

I have only been playing about 4 weeks but I have had some really good win, please keep the wins coming.

21 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Tracey,

Thank you for your review.

We're delighted to hear you've enjoyed your first few weeks with us and that you've already had some good wins along the way.

It's great to know you're having a positive experience, and we appreciate you taking the time to share your feedback.

Best Wishes

BetGoodwin Support

Rated 5 out of 5 stars

Brilliant company never had any…

Brilliant company never had any problems and fast withdrawals plus customer service are Brilliant well done

23 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Ian,

We're delighted to hear that you've had such a positive experience with us. It's great to know that you've found our withdrawals fast and our customer service team helpful and responsive. Your kind words mean a lot to us and will be shared with the team.

Thank you for your support, and we look forward to continuing to provide you with a great experience.

Best wishes

Betgoodwin Support

Rated 1 out of 5 stars

no promotions so what’s the point

no promotions so what’s the point

20 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Aaswim,

Thank you for your feedback. We're sorry to hear your disappointment with our promotions.

We do offer promotions and special offers; however, these are communicated to customers who have opted in to receive marketing communications.

If you'd like to receive future offers, please contact us and we'll be happy to guide you to update your marketing preferences. Our Customer Support Team can be contacted via Live Chat on site or by email at support@betgoodwin.co.uk.

We appreciate your feedback and hope to have the opportunity to serve you again.

Best Wishes

BetGoodwin Support

Rated 5 out of 5 stars

They are good,they dont myther you and…

They are good,they dont myther you and the pay out is pretty quick.thanks bet Goodwin

19 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Mark,

Thank you for your fantastic review!

We're delighted to hear that your have had a great experience with us and your payout was processed quickly.

Your kind words mean a lot and we look forward to providing you with great service in the future.

Best Wishes

BetGoodwin Support

Rated 5 out of 5 stars

Overall a great casino

Overall a great casino. Ive had some nice wins on this site 👍 better than most casinos, would definitely recommend.

20 June 2026
Unprompted review
BetGoodwin logo

Reply from BetGoodwin

Hi Laura,

Thank you for your amazing review!

We're thrilled to hear you've enjoyed some great wins and that our casino stands out from the rest. Your recommendation means a lot to us.

We appreciate your support and look forward to bringing you even more exciting experiences in the future.

Best Wishes

BetGoodwin Support

Rated 5 out of 5 stars

Good

Fast with drawl

19 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Luke,

Thank you for your fantastic review!

We are delighted to hear that our fast withdrawal process has met your expectations.

We appreciate your support and look forward to serving you again.

Best Wishes

BetGoodwin Support

Rated 5 out of 5 stars

Great Games and easy and quick…

Great Games and easy and quick withdrawals x

18 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Sylvia,

We're delighted to hear that you're enjoying our games and that you've found the withdrawal process quick and easy. Providing a smooth and enjoyable experience for our players is always our goal.

We appreciate your support and look forward to continuing to provide you with great entertainment.

Kind regards,

Betgoodwin Support

Rated 5 out of 5 stars

This site its was good fast withdrawal…

This site its was good fast withdrawal and very legit its up to you if you want to keep playing bit for me it was extremely other than online casino

16 June 2026
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Reply from BetGoodwin

Hi Kyle,

Thank you for your review. We're delighted to hear that you found our withdrawals fast and reliable, and that your overall experience was positive.

We appreciate your trust and support. Our team is committed to providing a secure, fair, and enjoyable experience for all our players. We look forward to welcoming you back and wish you continued good luck and enjoyment.

Best Wishes

Betgoodwin Support

Rated 5 out of 5 stars

Good selection of games and a good…

Good selection of games and a good withdrawal time frame. Really enjoy this site.

12 June 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Claire,

Thank you for your fantastic review!

We're delighted to hear that you're enjoying our wide selection of games and that our withdrawal process has met your expectations. Providing a fun, smooth, and reliable experience for our players is always our goal.

We truly appreciate your support and look forward to continuing to bring you great entertainment and service.

Best Wishes

BetGoodwin Support

Rated 5 out of 5 stars

Excellent company who give BOG and…

Excellent company who give BOG and other promotions.
They are very competitive with their prices.
Also an array of safe gambling tools to keep it fun and responsible.

16 January 2026
BetGoodwin logo

Reply from BetGoodwin

Hi Paul,

Thank you for amazing review!

We're delighted to hear that you're enjoying our competitive prices, BOG offers, and other promotions.

It's also great to know that our safe gambling tools are helping to keep your experience enjoyable, and responsible.

We truly appreciate your support and look forward to continuing to provide you with the best possible service.

Best Wishes

BetGoodwin Support

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