Great casino having played it much but only jumped on tonight and clicked instantly. And speaking of instantly was shocked yo see my winnings withdraw in my account instantly. Game play is pretty fair... See more
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Review summary
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I think you are very fair and you have decent payout rates.Unlike other casinos where you might win once and then never again, it seems to be consistant.
Company replied
Still great even losing alot of time, still winning sometimes and very easy to withdraw your money. I just never tried winning bigtime but still good experience.
Company replied
Company details
Written by the company
A top-rate sportsbook and casino experience. From Dublin to Donegal, Betmaster's got it all! Enjoy great odds and live betting on national and international sporting events. Top-league football, rugby, boxing, and so much more—including the increasingly popular world of esports. The casino features thousands of Ireland's best-loved games, alongside exciting new titles to explore. Top slots and jackpots are available from big-name providers like NetEnt, Pragmatic Play, and Play'n GO. You can also enjoy table games and a lively live casino, from the hosts with the most. And the Betmaster bow that ties all this together? Promotions offering generous welcome bonuses, reloads, free bets, free spins, offers on bets that don't go your way, and specials on new casino games and specific sporting events. Betmaster is great on your mobile device and your laptop, too. For a smooth on-the-go experience, complete with useful notifications about upcoming matches and more, we recommend downloading the app. 24/7 customer service that's second to none to ensure you have a smooth ride and elevated opinion of us. Betmaster is a safe, fully licensed platform for betting and gaming. Responsible gaming. 18+ only.
Contact info
3.7
Average
338 reviews
Replied to 96% of negative reviews
Typically replies within 2 weeks
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Review
Well. Never won a bonus on any game. Also sometimes you win, most times you loose
Your self excludance part of your settings sucks. Causes gambling problems to people you know.
16 December 2025
Reply from Betmaster Ireland
Dear Shadley,
Thank you for sharing your feedback.
We’re sorry to hear that your experience with bonuses and the responsible gaming settings did not meet your expectations. We understand how important these tools are and take such concerns seriously.
All games on our platform have a defined RTP set by the game provider, which is available in the game details for full transparency, although individual results can vary.
Responsible Gaming is a key priority for us. We offer tools such as Deposit Limits, Wager Limits, Reality Checks, Cool-Off periods, and Self-Exclusion in line with MGA requirements, and we are continuously working to improve their clarity and usability.
If you’d like, our support team at support@betmaster.ie will be happy to review your account and assist further.
We appreciate your honest feedback, as it helps us improve our service.
Pay outs really quick
Pay outs really quick. Great selection of sports markets. Especially football.Great to deal with.
16 December 2025
Reply from Betmaster Ireland
Dear Customer,
We’re delighted to hear your experience has been so positive! It’s great to know you enjoy our fast payouts and the variety of sports markets, especially football.
Thank you for taking the time to share your feedback — we really appreciate it and hope you continue to have a fantastic experience with Betmaster!
Reply from Betmaster Ireland
Dear Shane Quinlan,
Thank you so much for your 5-star review! We’re thrilled to hear that you appreciate our quick withdrawals — we always aim to make everything smooth and hassle-free for our players.
We’re glad everything’s running smoothly for you — happy playing!
Worst of the worst
Absolutely nowhere does is state id have to wait 6 days to get my 200 free spins for depositing.
Ridiculous, and coupled with the 20 euro minimum withdraw this makes them the worst of the worst of gambling sites.
16 December 2025
Unprompted review
Reply from Betmaster Ireland
Dear Niall,
Unfortunately, you didn’t provide your account details, so we couldn’t review your case or verify that your review is genuine.
Thank you for your feedback. Please note that free spins and other promotions are always subject to the specific terms and conditions outlined at the time of the offer, including eligibility and processing times. Withdrawal limits and other rules are also clearly stated in our terms.
If you require clarification or assistance regarding your account or promotions, our Customer Support team is available 24/7 at support@betmaster.ie
and will be happy to help.
Kind regards,
Betmaster Team
Very poor system there using…
Very poor system there using withdrawals take ages stay well clear
10 December 2025
Unprompted review
Reply from Betmaster Ireland
Dear Anthony,
Unfortunately, you didn’t provide your account details, so we couldn’t review your case or verify the issues you experienced.
We’re sorry to hear that your experience did not meet your expectations. Please note that from our side, withdrawals are processed instantly, and most users receive their funds quickly. Occasionally, factors such as your bank, payment provider, KYC checks, or technical issues may affect the timing.
If you have an active account with us, we encourage you to contact our support team with your account details so we can review your situation and assist where possible.
Wishing you a great day!
The worst of the worst
The worst of the worst, I cannot stress enough how bad this crowd are, I'd be here all day explaining how bad this lot is, stay far far away on an island
8 December 2025
Unprompted review
Reply from Betmaster Ireland
Dear Customer,
Unfortunately, we could not locate an account matching the details you provided, and we also didn’t receive any specific information about the issues you experienced, so we are unable to review your case or verify your concerns.
We’re sorry to hear that your experience did not meet your expectations. Please know that we strive to provide a reliable and transparent service, and our support team is always available to assist players with any questions or issues.
If you have an active account with us, we encourage you to contact our support team with the correct details so we can review your case and help where possible.
Wishing you the best of luck!
If I could give them zero stars I…
If I could give them zero stars I would. Appalling bonus system - sure, of course it’s in the smallprint but the hoops you have to go through to get bonuses are crazy and unlike any other betting site I have come across which do simple bonuses straight away. Then when I did get a bonus, the email went to my junk folder (miraculously when all their other emails came through fine) meaning I missed it and ran out of time. Then I had to verify myself which it said I did, gave me a tick on my profile but then I could still not put a bet on. They took my money fine though! Turns out I wasn’t verified, I had to do something else, missed a great winner and not a thought of recompense or compensation or anything for any of these troubles. The worst betting site I have ever come across by a mile with shockingly bad customer service. COULDN’T RECOMMEND LESS, DO NOT USE, GLORIFIED CON ARTISTS.
5 December 2025
Unprompted review
Reply from Betmaster Ireland
Dear Alex,
Unfortunately, you didn’t provide your account details, so we couldn’t review your case or verify that your review is genuine.
We would like to clarify that all our bonuses come with clearly stated Terms & Conditions and the rules are always available to players at the moment they participate in a promotion. Our Customer Support team is available 24/7 to assist with any questions or issues.
Regarding verification, we cannot comment on your specific KYC case without your account information. However, please note that even if the basic KYC is completed, our Security Team may request additional documents as required by licensing regulations — this is always explained by our support team. Bets may also be rejected for other reasons unrelated to KYC.
As for important messages, sometimes emails may end up in your spam folder depending on your email provider settings, so we recommend checking it regularly to avoid missing important notifications.
We’re truly sorry to hear that your experience did not meet your expectations. Please know that we always strive to provide the best possible service and a transparent, fair experience for our players. Our support team works hard to assist with any issues, and we are committed to making sure every player is looked after.
If you’d like to provide more details about any of your concerns, please reach out to our support team — we’ll be happy to review your case and improve wherever possible.
Wishing you the best of luck!
Terrible Bonus System and Poor Customer Service
I’ve had a really disappointing experience with this gambling site. The support team is incredibly slow to respond to even simple questions. Their bonus system is even worse. They don’t clearly explain that once you deposit for a bonus, you’re locked into certain games and can’t play anything else unless you cancel the bonus entirely. It feels misleading and inconvenient. Definitely not a site I’d recommend.
17 November 2025
Unprompted review
Reply from Betmaster Ireland
Dear Customer,
Unfortunately, you didn’t provide your account details, so we couldn’t review your case and verify that your review is genuine.
We would like to clarify that all of our bonuses come with clearly stated Terms & Conditions, including the list of games that qualify for wagering. This information is available in the Bonus Rules section, and eligible games are always displayed under the “Bonus Games” filter so that players can see exactly where the bonus can be used before starting it. We make every effort to ensure this process is fully transparent.
Regarding your comment about customer support, without your details we are unable to check your chat history or investigate the interaction you mentioned. However, we can assure you that our support team is available around the clock and handles all requests as quickly as possible.
If you have any questions, please reach out to our support team and describe your issue — we’ll be happy to assist you.
Wishing you the best of luck!
Would really recommend betmaster
Would really recommend betmaster. Very Quick response from the team with questions and great deposit bonus also withdrawal is very quick
14 November 2025
Unprompted review
Reply from Betmaster Ireland
Dear Megan,
Thank you so much for the amazing 5-star review! We’re really happy to hear that you’re enjoying your experience with Betmaster. It’s great to know that our team was able to assist you quickly and that you’re satisfied with the deposit bonus and fast withdrawals — we always aim to make everything smooth and enjoyable for our players.
Thanks for choosing us! 💙
Reply from Betmaster Ireland
Hi Testa Dany,
Thank you so much for your kind words and the 5-star review! 🌟 We’re glad you enjoyed the spins and appreciate you taking the time to share your feedback.
Wishing you lots of luck and even more great wins ahead!
If you want spin slots like a pro use…
If you want spin slots like a pro use this
7 November 2025
Unprompted review
Reply from Betmaster Ireland
Dear Ross,
Thank you so much for the amazing 5-star review! 🎉 We’re thrilled to hear you’re enjoying the experience — your support means a lot to us.
Wishing you the best of luck and plenty of great spins!
Do not use this company
Do not use this company, they are refusing for me to withdraw £123 with no foundation. Not sure if completely scam site but sure feels like it. I would avoid and use a recognised name in the industry rather than one with no history and dubious practices. Actually i have just read other reviews who have had similair experience so use your own judgement.
4 November 2025
Unprompted review
Reply from Betmaster Ireland
Dear Keith,
We are sorry to hear about your experience and would be glad to assist you.
Unfortunately, we have not received your account details, and we noticed that you mentioned pounds. It seems that you may be referring to Betmaster operating under the UK market and UKGC requirements.
Please contact their 24/7 support team directly at support@betmaster.co.uk, and they will be happy to look into the matter for you.
Kind regards,
The Betmaster Team
I won 300 euro in bonuses
I won 300 euro in bonuses, the money dissappear is no more there
3 November 2025
Unprompted review
Reply from Betmaster Ireland
Dear Alex,
Thank you for taking the time to share your feedback. We are truly sorry for any frustration you experienced.
Please note that all bonuses on our site come with clear rules, which are accepted by players prior to participating. As stated in the promotion Terms & Conditions, all Free Spin winnings are subject to a wagering requirement and a maximum bonus multiplier, which limits the maximum payout.
The amount you received was fully in line with these rules. All actions were applied fairly and consistently according to the promotion terms.
We always strive to provide transparent and detailed information about each promotion on our site, so players can enjoy a clear and safe gaming experience. If you ever have any questions about a specific bonus or promotion, our support team is available around the clock and will gladly provide guidance and clarification.
We appreciate your feedback and wish you the best in the future.
Kind regards.
STOP GIVING YOUR MONEY AWAY
STOP GIVING YOUR MONEY AWAY. YOU WORKED HARD FOR IT.
THE BIG WIN WILL NEVER MAKE UP FOR THE BIG LOSSES. CLIMB OUT OF THE HOLE BEFORE IT SWALLOWS YOU.
8 October 2025
Unprompted review
Reply from Betmaster Ireland
Dear Mark,
We’re sorry to hear about your experience and that you decided to rate us with one star. We understand how disappointing it can feel when luck isn’t on your side.
However, please note that casino games are based on chance — wins and losses are both possible, and no result can ever be guaranteed. Each game also has a defined RTP percentage, which reflects the average return to players over time.
We encourage everyone to play responsibly and view gaming as entertainment rather than a guaranteed way to win.
We appreciate your feedback and wish you the best in the future.
Very good service highly recommended
Very good service highly recommended
10 October 2025
Unprompted review
Reply from Betmaster Ireland
Dear Ryan,
Thank you for your kind words and recommendation! 🌟
We’re delighted to hear you’re happy with our service and truly appreciate your support.
Wishing you the best of luck!
I am surprised how good they are
I am surprised how good they are. Had small issue with first withdrawal. Every next withdrawal takes a few seconds to arrive.
They have daily bonuses and many slots. I win something everyday. Nice experience. Better than boyles.
Gamble responsible. Take care.
3 October 2025
Unprompted review
Reply from Betmaster Ireland
Dear Mike,
Thank you so much for your wonderful review! 🌟
We’re really happy to hear that you’re enjoying our platform, bonuses, and fast withdrawals. It’s great to know your experience keeps getting better with each visit!
We also appreciate your reminder about responsible gaming — that’s very important to us too.
Wishing you the best of luck and continued fun!
Great app
Great app , fast withdrawals , great customer care and many various slots to play on ! The best casino i signed up to
11 September 2025
Unprompted review
Reply from Betmaster Ireland
Dear Andrew,
Thank you so much for your fantastic review!
We’re thrilled to hear that you enjoy our app, slots, and customer service. Fast withdrawals and a great gaming experience are exactly what we strive for, so it’s wonderful to know that it’s making a difference.
We look forward to seeing you in the casino again soon!
Warm regards.
Absolute scammers
Absolute scammers, do not join this app, with the bonus they make you get on rigged slots, a disgrace of an app
7 September 2025
Unprompted review
Reply from Betmaster Ireland
Dear Customer,
Unfortunately, you didn’t provide your account details, so we couldn’t review your case and verify that your review is genuine.
At Betmaster, we are fully licensed and regulated, and all of our games and slots are supplied by certified providers and independently tested to ensure fairness.
Regarding bonuses, the terms and conditions are always clearly displayed before acceptance, so our players know exactly how wagering requirements work.
If you are a genuine customer and would like us to investigate your specific case, please reach out to our support team with your registered details, and we will be glad to look into it further.
Kind regards,
Betmaster
I have been a Betmaster user for a long…
I have been a Betmaster user for a long time and previously had no issues with withdrawals. However, recently I have been facing serious problems with my withdrawal request. My request has been pending for many days, and I keep receiving the same automated responses without any clear solution or timeline. This situation is very disappointing, and I advise other users to be cautious.
25 August 2025
Unprompted review
Reply from Betmaster Ireland
Dear Osman,
Thank you for taking the time to share your feedback. We are truly sorry for the delay you experienced with your recent withdrawal requests.
The delays were due to an ongoing KYC process and we are now pleased to confirm that your documents have been successfully approved and your withdrawals processed.
We also notice that you continue to play with us, which we hope means everything is now running smoothly for you.
Please rest assured that your feedback has been shared with our team to help improve the way we handle communication around such processes in the future.
If you ever need anything, our team is always here to help. Enjoy your time with us and best of luck!
reliable site with great customer service
reliable site with great customer service, have been with them a year nearly and no problems
6 September 2025
Unprompted review
Reply from Betmaster Ireland
Dear Julie,
Thank you so much for your kind words and for being with us for nearly a year! We’re delighted to hear that you’ve had a positive experience and appreciate your trust in our services.
We look forward to continuing to provide you with a reliable and enjoyable experience.
Warm regards.
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