Betninja Reviews 222

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 212 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the company's website, expressing strong concerns about its reliability and reporting issues with bonus features not functioning as expected. Customers also frequently encountered problems with refunds, with many stating that they experienced difficulties in receiving their winnings or that the withdrawal process was extremely difficult and raised concerns about its reliability. However, some people also felt that the customer service was superb, with quick response times and helpful interactions. A few other people also felt that the withdrawal process was easy and fast once verified, with funds appearing in their accounts within a reasonable timeframe.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers report issues with withdrawals, citing slow... See more

Website

People report negative experiences with the website. Many customers express concerns about its legitimacy,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers reported issues such as being... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick verification... See more

Refund

Reviewers highlight negative aspects of refund processes. Many customers report significant difficulties and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

£20 deposit turned out to be in euros instead of pound sterling, so ended up paying £26. Several games not available in region. One of the games I was able to play was in miniature format, wh8ch was... See more

Rated 1 out of 5 stars

Recently they have confiscated my deposit. Their terms and conditions say they will only confiscate winnings IF THEY SUSPECT YOU OF AP/CHEATING ETC. None of these apply, simply got lucky and won, an... See more

Rated 1 out of 5 stars

Why do they message my partner daily when he's never had an account does even know how to place a bet I've tried blocking them comes up invalid number keep referring them as scam PLEASE STOP He'... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

222 reviews

5-star
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1-star

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Rated 5 out of 5 stars

great new casino

great new casino, good correspondence thru e mails, verification quick and withdrawals in less than 24hrs, will def play on here again

24 November 2025
Unprompted review
Rated 1 out of 5 stars

I had a nice little win and then was robbed!!

I had a nice little win, tried to withdraw and suddenly was logged out with the information of that the site was not available in my country!! (Uk) emailed and was told to log in and then log out!!! Kind of impossible when it won’t let me past the information screen of being unavailable in my country??????

19 November 2025
Unprompted review
Rated 1 out of 5 stars

I got a bonus game on the slots and won…

I got a bonus game on the slots and won £44. This was not credited to my balance, 2 days have passed and nothing. I have sent them the session ID, date, time, amount and screenshots but still won't credit my account. Scam

6 November 2025
Unprompted review
Rated 1 out of 5 stars

After sending over every single piece…

After sending over every single piece of documentation that was requested in order to verify my account, I am constantly being asked to send additional documents to process a withdrawal, never have I had such a difficult time trying to get a withdrawal processed, I genuinely think that they are scammers

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant casino

Brilliant casino, once withdraw is approved it takes around 10 mins for the money to reach the bank! I was a bit skeptical at first but deffo recommend!

6 November 2025
Unprompted review
Rated 5 out of 5 stars

So far so good with these guys

So far so good with these guys. Cant withdraw at weekends which is a little bit annoying but during qorkimg hours the withdrawals are really quick and also the money hits the bank quickly.
If ibe made the withdrawal late at night it arrives early next morning. Before 9 sometimes.

Odds are decent and a good range of events

So far so good :)

28 October 2025
Unprompted review
Rated 5 out of 5 stars

This is one of the best casinos I have…

This is one of the best casinos I have played in after long time , verification process was instant after contacting the live chat, RTP is really good but the main factor I like this casino is withdrawal time , it's very fast sometimes within an hour or two and sometimes instant .. only on weekends the withdrawal are delayed and minimum withdrawal is 100, so far so good

27 October 2025
Unprompted review
Rated 5 out of 5 stars

This place has been good to me so far

This place has been good to me so far, had a issue of them not approving withdraw contacted customer support and they asked for some more details it got approved straight away after, & hit bank 10 mins after, I'm not saying they do all the time but seemed every game I played paid out.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

I don’t get the negative reviews

I don’t get the negative reviews, played yesterday for the first time. Verifying my account was easy and approved short after. I played at night and support wasn’t available and asked my questions at the AI-bot and was very surprised how good the bot is, much better than most real support at other casinos.
Did a withdrawal and that was in my bank account half a day later.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Dont play Here I made 600 euro deposit…

Dont play Here I made 600 euro deposit with bonus I play and this casino its crap 1500 spins on big bass with 80 cent give me 2 time free game first free game 24,80 2 free game 17,80 after that only dead spins you cant win Here this casino manipulating the slots every 3 spins you can wait 25 seconds for the next spin very angry

4 October 2025
Unprompted review
Rated 4 out of 5 stars

Player from GB

Player from UK here.

I won over 1500, the withdrawal was in my account within two hours via bank transfer. Other withdrawals seemed to take longer to process but I ended up cancelling those.

For verification they messaged me about some documents which I didn't expect and let me know when it was all done.

My experience was good to be fair.

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Spam Text Msg's

Send unsolicitated text msg's out under the guise of Bet365. The latest one arrived at 00.46. This kind of marketing just puts me off a company in that they have to stoop this low to drum up business.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Was very sceptical as I have been stung by gambling sites before however my trust has been restored after my experience with betninja. Signed up and took advantage of the 100 percent deposit bonus, turned 20 into 40. Subsequently wagered until I had cleared 450. Requested a withdrawal. Had an email asking to verify, followed all the info and submitted docs, within a couple of hours had my 450 sent to my bank without any issues or arguments at all. 5 star service and will continue to be my go to site from now on. Thank you betninja.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

I deposited on this website today and…

I deposited on this website today and the money didn’t show on the site, I checked my account and it had been taken! I went to live support and told them and they said I had to wait for 30minutes! Whilst I was waiting I was curious and checked the live games, and none of them worked! They said something about the area I was in had no jurisdiction, I live in the uk! It’s a uk gambling license!? I then went back 30 minutes later as money hadn’t arrived and stated that I would call my bank and get them to stop the payment, within 30 seconds my account was deleted and I was thrown off the site! They then made it very difficult to prove that I had deposited! I literally had to drive to my bank and get a statement printed because it was the was the only thing they would except, even tho they told me before that they could see the payment I had made and it was pending? I obviously still haven’t received the money back…. I have since looked at the live chat via emails and it states that I made legal threats and that’s why they closed my account? I said I would contact the bank! Laughable! Absolutely terrible site terrible live support and definitely go elsewhere if you want Peace of mind, can’t imagine what a withdrawal would have been like!!!

18 September 2025
Unprompted review

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