Bets.io Casino offers virtually every game from a wide variety of providers. It also offers attractive welcome bonuses. Cryptocurrency payments are processed in seconds. Customer service is availabl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Going to add another updated review. Info, used the site for years. In the past year have deposited tens of thousands. They stole 400 from me before which I've already mentioned in reviews (gen... See more
Company replied
When first joining Bets. IO, my user experience was average; however, over the last year, it has improved drastically. My VIP Manager, Mary, is always available and ready to help. Bets. IO constantly... See more
Company replied
Scam website that steals player deposits. Refuses to let you cash out and arbitrarily will steal funds. If you want to openly get scammed and account closed for no reason then have fun with these g... See more
Company details
Written by the company
Welcome to the Bets.io crypto casino, the best gambling platform for those who prefer to bet with Bitcoin and other crypto currencies. But if you don't have a crypto - no worries, you can easily buy it directly on the website! Our users can take advantage of all the perks enabled by crypto gambling and enjoy the features that make an online casino worth joining. Daily bonuses, incredible tournaments, great variety of games and much more!
Contact info
Curaçao
- support@bets.io
- bets.io
Breach of guidelines
NFT collection scam
Had a promissing NFT collection. A lot of people bought it and they ghosted (scammed?) us everywhere for months. 4-5 months later, still none of the promised utilities or rewards where added. Also the giveaway winners where never paid out.
Would'nt bet another dolar in this casino!
Update: Asked for extra information I don't give since its about the NFT collection and giveaway outside the casino, but still from bets.io. Review is valid.
Oh and be aware company itself is probably writing reviews (obvious, but just wanted to point this out)!
1 October 2024
Unprompted review
Reply from Bets.io
Dear Eric,
Thank you for sharing your concerns—we take feedback like this very seriously. 🙏
Regarding the NFT collection:
If promised utilities, rewards, or giveaways have not been delivered, we sincerely apologize for any delays or lack of communication. 😞 Our team is committed to resolving such issues, and we encourage you to provide details so we can investigate further.
Please reach out to our support team with your specific transaction or giveaway information. Transparency and trust are our priorities, and we’ll ensure this matter is addressed promptly.
We regret any negative experience you’ve had and truly appreciate the opportunity to make things right. If there’s anything else we can do to assist, please let us know!
Best regards,
Bets.io casino
Reply from Bets.io
Dear Moon Callz,
Thank you so much for your kind words!
We're thrilled to hear that we continue to meet your expectations.
Your support means the world to us, and we’re dedicated to providing you with the perfect experience every time. 😊🎉
Best regards,
Bets.io casino
Great place to place your bet
Great casino with many different games and slots to play.
Great bonuses and jackpots.
The payments are fast and secure.
21 December 2024
Unprompted review
Reply from Bets.io
Dear huig,
Thank you so much for your kind words!
We’re thrilled to hear that you’re enjoying our wide selection of games, bonuses, and jackpots.
Providing fast and secure payments is our priority, and it’s great to know that you’re satisfied with our services.
We truly appreciate your support and look forward to continuing to provide you with an excellent gaming experience!
Best regards,
Bets.io casino
Scamm be careful when u try to…
Scamm be careful when u try to withdraw your money you understand how doggy is this website
18 December 2024
Unprompted review
Reply from Bets.io
Hi Disgruntled,
Thank you for sharing your feedback. We sincerely regret that you feel this way with Bets.io.
We assure you that our casino operates as a reputable and fully licensed platform.
We are committed to providing a secure and transparent gaming environment for all our players.
All transactions, including withdrawals, are processed in accordance with our established terms and conditions.
Best regards,
Bets.io casino
don't ever deposit on this site,They will steal your money
don't ever deposit on this site
first of all (after winning) they will suspend your account at the time of cashout, they will say, you have to go with KYC procedure (even after its a NO KYC crypto casino) after submitting all the documents, they will ask you to go with video conference on skype, after all this nonsense there will be no response till 7 to 8 days, then they will suddenly block you account telling you that you have violated the rules of our platform and some bonus abuse.
I have created an account on this site since 3 months and there has been no violation but just after winning I don't know which policy I have violated and they blocked my account.
please stay away from these thieves, they are totally doing fraud.
16 December 2024
Unprompted review
Reply from Bets.io
Dear Dion,
Thank you for bringing this matter to our attention.
We would like to clarify that all account verifications and security checks are conducted in strict compliance with our Terms and Conditions to ensure a fair and secure environment for all players. Our casino maintains a robust anti-fraud policy and employs advanced tools and techniques to uphold the integrity of our platform. As a reputable casino, we prioritize fairness and do not tolerate violations of our terms.
While we generally do not require customers to undergo a verification process, a KYC check may be requested under specific circumstances. These include instances where there is a potential risk to the security of a player’s account or when irregular or unfair gameplay activities are detected. Additionally, as our Terms and Conditions outline, KYC verification is mandated for accounts involved in suspected fraudulent activities.
For further information, please review our Anti-Fraud Policy: https://www.bets.io/terms-and-conditions.
Best regards,
Bets.io casino
Critical review of bets.io
Bets.io is a relatively new online casino that I recently decided to try out with the hope of enjoying a fair and entertaining gambling experience. Unfortunately, my time on this platform has been far from enjoyable. Below, I break down the key issues I faced, hoping it serves as a warning to others considering using this site.
Gaming Experience: A Consistent Disappointment
Over the course of several gaming sessions, I deposited a total of 2,500 USDT. Each session resulted in significant and consistent losses, leading me to question the fairness of the platform. The short gaming durations and complete lack of wins suggest an unreasonably high house edge, which appears to be manipulated by the casino’s engine aggregator.
Unlike reputable casinos, Bets.io does not seem to adhere to any regulations that would ensure fair gameplay. The absence of a gambling license or third-party audits further reinforces the perception that the platform is rigged in favor of the house.
Bonuses That Offer No Value
I was also offered several bonuses during my time on the platform. However, these bonuses provided no real value. Instead of extending my gaming sessions or offering any significant rewards, they resulted in quick and complete losses. This lack of transparency and fairness with bonus offers further tarnishes the casino’s credibility.
A Suspicious Review Landscape
Upon reviewing other users’ feedback, I noticed an alarming trend: most positive reviews appear to come from accounts with only one review. This raises serious concerns about the authenticity of these reviews, suggesting they may be generated by bots or written by casino staff. This deceptive practice is yet another red flag for potential players.
Conclusion: A Platform to Avoid
In summary, Bets.io fails to deliver on every front. The platform feels like a blatant money grab, with rigged odds, unreliable bonuses, and a lack of oversight or accountability. Coupled with suspiciously glowing reviews from questionable sources, it’s clear that this casino is best avoided.
If you’re looking for a fair and enjoyable online gambling experience, I recommend steering clear of Bets.io and seeking out licensed, audited platforms that prioritize player satisfaction over profits.
8 December 2024
Unprompted review
Reply from Bets.io
Dear Y M,
Thank you for sharing your feedback. We deeply regret that you feel this way about your experience at Bets.io.
We would like to clarify a few points regarding your concerns. The outcomes of our games are entirely based on luck and chance. All our games are provided by certified and reputable providers, with gameplay processed securely on their servers, ensuring that manipulation is not possible.
All bonus offers on our platform come with transparent terms and conditions, including wagering requirements and eligibility criteria. These are outlined to ensure fairness and understanding. Bonuses are designed to enhance gameplay and provide additional opportunities for rewards, though outcomes may vary based on individual playstyles and game mechanics.
Additionally, we want to emphasize that we do not engage in practices involving fabricated reviews or the use of bots. The trust of our players and the integrity of our platform are of the utmost importance to us.
As a licensed and reputable casino, we are committed to upholding transparency, fairness, and security. Our games utilize provably fair algorithms to guarantee unbiased outcomes. Furthermore, we value accountability and strive to improve continuously by considering genuine feedback from our players.
Thank you once again for your feedback. If you have any further concerns or require assistance, please do not hesitate to reach out to our support team.
Best regards,
Bets.io casino
Smooth experience for deposit and…
Smooth experience for deposit and withdraw- great options for sports lines on straight game results and game props
Not many player props options
27 November 2024
Unprompted review
Reply from Bets.io
Dear Jonathan Acoca,
Thank you for your feedback!
We're thrilled to hear you had a smooth experience with deposits and withdrawals and that you’re enjoying our diverse sports betting options.
We appreciate your input regarding player props and will share this with our team as we continuously work to enhance the variety of options available.
Your satisfaction means everything to us, and we’re committed to making your experience even better.
Wishing you the best of luck with your bets! ⚽🏀🎉
Best regards,
Bets.io Casino
SCAAMMM
SCAAMMM
been plying here for a while , FAKEST casino ever , you will never win here ,and if you do you will get your wins after 2 weeks after they manipulate it
25 November 2024
Unprompted review
Reply from Bets.io
Dear H S,
We understand your concerns and want to assure you that our casino operates with complete fairness.
The outcomes of all games are generated randomly and remain entirely unbiased.
Winning is purely a matter of luck, with no manipulation involved in any results.
Additionally, we use certified games from reputable providers, and all gameplay is securely processed on their servers, ensuring that fairness is maintained at all times.
Best regards,
Bets.io Casino
I enjoy the interface but deposits were…
I enjoy the interface but deposits were slightly complicated!
Great casino nonetheless!
19 November 2024
Unprompted review
Reply from Bets.io
Dear Mason,
Thank you for your feedback!
We're glad you enjoy the interface and the games we offer.
We apologize for any inconvenience with the deposit process and appreciate your patience.
Your input helps us improve, and we're thrilled to know you still find the casino great overall.
We wish you the best of luck! 🎮
Best regards,
Bets.io casino
This casino straight up STOLE my money!
I never write negative reviews but Bets io straight up STOLE my money! The deposits went fine, but when i wanted to withdraw i had to undergo all sorts of procedures. They made me send all types of proof, which i did, and then they needed something else which just kept going. Finally, they made me do a Skype call in which i answered all the questions correctly. And after that they just took my money saying i misused a bonus which is the craziest excuse and completely untrue. I want to make it VERY CLEAR that i never broke any rules whatsoever. It's absolutely INSANE that they can just get away with this. Please DO NOT deposit at this casino, find a different one.
22 November 2024
Unprompted review
Reply from Bets.io
Dear Wouter N,
Thank you for sharing your feedback. We deeply regret that you feel this way about your experience at Bets.io.
We assure you that we conduct all account reviews and decisions in accordance with our Terms and Conditions, which are designed to ensure fair play and compliance with our rules. We understand that verification procedures may sometimes feel cumbersome, but they are necessary to maintain a secure and transparent gaming environment for all our players.
Regarding your case, our investigation identified activities that violated our platform's policies, including misuse of bonuses. These findings were thoroughly reviewed and supported by evidence. While we understand your frustration, we must adhere to our rules to protect the integrity of our platform.
Best regards,
Bets.io Casino
Wow this site is completely rigged…
Wow this site is completely rigged system . Blackjack was unreal. I'm a pretty big player and never in my life have I seen 8 blackjacks and 13 21s in 30 hands... Do not deposit your money.. run away ..
11 November 2024
Unprompted review
Reply from Bets.io
Dear Chris Blackstock,
Thank you for sharing your feedback, and we’re sorry to hear about your experience. Let me address your concerns:
Fair Play Assurance: Bets.io uses provably fair systems to ensure all games, including blackjack, are entirely random and transparent. This system allows players to verify the fairness of their games directly.
Unusual Outcomes: While such streaks can be frustrating, they are possible due to the randomness of the system.
We understand how challenging it can feel when the odds don’t seem to go in your favor.
Best regards,
Bets.io casino
Bets.io is amazing great loyalty program
Bets.io has easy crypto deposits-so many different coins available. Almost every game catalogue worth playing from NoLimit to classic Netent to original hi low games just for their platform. The bonuses are great and the daily cashback is amazing. They have tons of tournaments-both long and short term and as a bonus..they do have account managers once you get to a certain level. Mine is awesone- she even has literature recommendations when I asked one day.
31 October 2024
Reply from Bets.io
Dear Sierrabeth,
Wow, thank you for such a fantastic review! 🌟 We're thrilled to hear you're enjoying everything Bets.io has to offer, from our variety of coins and games to the loyalty program and daily cashback. It’s wonderful to know you’ve had such a positive experience with your account manager—they’re here to make your journey even more enjoyable (and it sounds like they’re nailing it!). 📚✨
We truly appreciate your support and look forward to providing even more exciting experiences. If there’s anything else you need, we’re always here to help. Happy gaming, and good luck! 🎰💸
Best regards,
Bets.io casino
best Online Casino/ Bestes Online Casino! 🇩🇪🇺🇲
🇺🇲 I love this casino. I tried nearly every online casino. This one is the absolute best! Everything works well, fast and safe. Good chances to win and a lot of games.
Withdrawal works fast and always fair. What I like the most is the kind and always helping costumer service!
🇩🇪 Das beste online Casino überhaupt! Keine nervigen Regulierungen und Auszahlung klappen direkt ohne Wartezeiten und tausende unnötige Dokumente zur Bestätigung. Mega einfach und einfach top. Gewinnchancen sind hier auch deutlich höher!!
19 November 2024
Unprompted review
Reply from Bets.io
Dear Malte,
Thank you so much for your kind words and glowing feedback!
We're thrilled to hear that you're enjoying your experience with us, from our fast and fair withdrawals to the variety of games and helpful customer service.
It's feedback like yours that motivates us to keep delivering the best experience possible.
Thank you for choosing us, and we wish you continued fun and success on Bets.io! 😊🎉
Best regards,
Bets.io casino
Great selection of games and quick…
Great selection of games and quick deposits and withdrawls.
Overall one of the best casinos online for crypto deposits and withdrawls
16 November 2024
Unprompted review
Reply from Bets.io
Dear Richard Davis,
Thank you for your amazing feedback! 😊 We're thrilled you’re enjoying the variety of games and the speed of our deposits and withdrawals. Hearing that you consider us one of the best crypto casinos online truly means a lot!
If there’s anything we can do to make your experience even better, feel free to reach out anytime. Wishing you lots of fun and big wins! 🎰💸
Best regards,
Bets.io casino
Top crypto casino
15 November 2024
Unprompted review
Reply from Bets.io
Dear Merzouk,
Thank you for the awesome feedback! 🌟
We're so glad you think of us as a top crypto casino. If there's anything we can do to make your experience even better, let us know. Happy gaming, and may the wins keep rolling in! 🎰💸
Best regards,
Bets.io casino
Honestly was a bit worried at first…
Honestly was a bit worried at first putting my money into a crypto site but the site is fantastic. Easy to use and good for sports betting. Bonuses are often too and the money back daily you get is a great bonus! The vip section is the part that made this five stars, every question I have is answered very quick and never ignored. Problems are resolved very quickly too, withdrawals are easy after checking my address and always go through within a couple hours, overall a great site
16 November 2024
Unprompted review
Reply from Bets.io
Thank you for the wonderful review! We’re glad to have eased your initial concerns and that you’re enjoying our site, bonuses, and VIP support. It’s great to hear you’re satisfied with the quick withdrawals and responsive service. We’re here anytime you need us—happy betting!
One of the best!
Bets.io is in my opinion one of the best crypto casinos out there. Fast deposit, fast withdrawal, generous bonuses and many games. Also they have an excellent Customer Support. The longest I waited for any response was 10min.
Can reconmend!
16 November 2024
Unprompted review
Reply from Bets.io
Dear v4,
Thank you so much for the kind words and your thoughtful review! 😊 We're thrilled to hear you’re enjoying our fast deposits and withdrawals, generous bonuses, and wide selection of games. Knowing that our Customer Support has met your expectations means the world to us! 💬✨
Your recommendation truly motivates us to keep delivering the best experience possible. If you ever need assistance or have suggestions, we’re always here for you. Happy gaming and best of luck! 🎰💸
Best regards,
Bets. io casino
Bets Io is one of the best casinos by…
Bets Io is one of the best casinos by far. The customer service is great they always respond and resolve any issues you may have. The withdrawal speed is amazing and the payouts are even better . My vip care team Andrew is the best! Only online casino i play and trust
12 November 2024
Unprompted review
Reply from Bets.io
Thanks for the great review! We’re thrilled to hear you’re enjoying the fast payouts and excellent support. We appreciate your trust!
Company closed my account as per my…
Company closed my account as per my request but then refused to payout the remainder of my balance, which was over $50!! Be very careful while using this site, you will be scammed!!!
Edit 13/11/2024
Also read the most recent reviews after this, seems to be the company writing them to raise their review level after the negatives ones, content reads like an advertisement.
10 November 2024
Unprompted review
Reply from Bets.io
Dear Joe,
Thank you for sharing your experience.
Please be assured that all reviews on Trustpilot are written by real players, as Trustpilot enforces strict policies to ensure transparency and authenticity. We do not create reviews or alter ratings in any way.
Regarding the balance, our Terms and Conditions specify a minimum withdrawal amount of 0.001 BTC, which is a standard threshold for withdrawals. You can view this policy at this link- https://www.bets.io/terms-and-conditions. This is why the remainder of your balance could not be processed. If you have any additional questions, please feel free to reach out to our support team, and we’d be happy to assist.
Best regards,
Bets.io casino
Graet experience
Graet experience. I like the vip managers they stay in contact games are fun and allot.
10 November 2024
Unprompted review
Reply from Bets.io
Glad to hear you’re enjoying the games and the VIP support! We’re happy to have you with us and appreciate the positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.