More than a week and still prossesing my withdraw and livechat never availble, i played so many money this casino i cant understand that they dont procces my withdraw
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I've checked out a bunch of online casinos, and Betsomnia's got game variety for days! With over 5000 games, there's always something fresh to try. The live dealer games are amazing, giving me that re... See more
Company replied
Playing games on Betsomnia using my phone has been a breeze. The games not only load quickly but also look great, even on a smaller screen. The convenience of being able to play anywhere is a huge plu... See more
Company replied
as a weekend warrior, i dig Betsomnia's quick n' easy payouts. Their payout system is on point, with mad options like e-wallets, and they're wicked fast too. The site has a dope selection of games, an... See more
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Company details
Written by the company
Betsomnia Casino is an online casino with huge variety of games. Over 5,000 slot and casino games, including live dealers, make up a great, unforgettable experience! For your comfort, the site offers a wide variety of payment solutions as well as currencies in which you can make real money transactions at Betsomnia.com. Apart from our welcome package that will give you the boost you need to start your journey, the casino has a great variety of generous bonuses, impeccable customer service and a wide range of great games powered by the biggest software providers in the industry. The site supports multiple languages and can be played through both web browser and mobile phone.
Contact info
United States
- support@betsomnia.com
- betsomnia.com
3.3
Average
276 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
27 December 2023
Unprompted review
Reply from Betsomnia
Hello there,
We are delighted to hear about your positive experience with our services.
Your satisfaction is our top priority, and we are grateful for the opportunity to provide you with a seamless and enjoyable gaming experience. We appreciate your kind words regarding our service, and we are committed to maintaining the high standards that you've come to expect from us.
If you have any further feedback, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. We value your input and continuously strive to enhance our services to better meet your expectations.
Thank you once again for choosing us. We look forward to serving you in the future and providing you with exceptional entertainment.
Best regards,
Betsomnia Casino
Horrible support
They try to force me to give a good reviews . Don’t trust this . Don’t register with this casino .
27 December 2023
Unprompted review
Reply from Betsomnia
Hello there,
We value your feedback and apologize for the dissatisfaction you have experienced at our casino. We believe this does not reflect our commitment to providing excellent service and fairness to all our players.
We take player feedback very seriously and continuously strive to ensure a fair and enjoyable gaming experience for all our customers. We apologize for any inconvenience and thank you for informing us of this issue.
Best regards,
Betsomnia Casino
Im waiting for my withdraw
Im waiting for my withdraw. First time i will expierence this with betsomnia. I hope it will not take long at all. Its been now like 3/4 days. I have faith
27 December 2023
Unprompted review
Reply from Betsomnia
Hello there,
Thank you for reaching out regarding your withdrawal request. We sincerely appreciate your patience during this process.
We understand the importance of receiving your funds promptly, and we want to assure you that our team is diligently working to process your withdrawal as quickly as possible. While we strive to ensure timely transactions, certain factors may occasionally cause slight delays.
Rest assured that we are committed to resolving this matter promptly, and your withdrawal is in progress. If you have any specific concerns or questions about the status of your withdrawal, please feel free to contact our dedicated support team, and they will be happy to assist you.
Once again, we appreciate your understanding and trust. We are dedicated to providing you with the best possible service, and we look forward to resolving this matter to your satisfaction.
If there is anything else we can assist you with, please do not hesitate to let us know.
Best regards,
Betsomnia Casino
Nice bonus and games
27 December 2023
Unprompted review
Reply from Betsomnia
Hello Melissa,
Thank you for taking the time to share your feedback with us. We are thrilled to learn that you are enjoying the bonuses and games.
Your satisfaction is of the utmost importance to us, and we are delighted to hear that our offerings have contributed to a positive gaming experience for you. We strive to provide an exciting and rewarding environment for our players, and your feedback motivates us to continue delivering on this commitment.
If you ever have additional comments, suggestions, or if there's anything specific you'd like to see more of, please feel free to let us know. Your input is invaluable in helping us tailor our services to meet your preferences.
Thank you for choosing us. We appreciate your trust and look forward to providing you with even more enjoyable experiences in the future.
Best regards,
Betsomnia Casino
Playing games on Betsomnia using my…
Playing games on Betsomnia using my phone has been a breeze. The games not only load quickly but also look great, even on a smaller screen. The convenience of being able to play anywhere is a huge plus for me. They offer a good variety of games, ensuring there's always something new to try. Additionally, depositing money is straightforward and hassle-free. It's really great to have an online casino that functions so smoothly on mobile devices. This mobile compatibility makes Betsomnia stand out as a user-friendly gaming platform.
7 December 2023
Unprompted review
Reply from Betsomnia
Hello Mario,
We would like to express our sincere gratitude for taking the time to share your positive feedback regarding your mobile gaming experience with us. Your satisfaction is paramount to us, and we're delighted to learn that our mobile platform has provided you with convenience and enjoyment.
Ensuring that our games load quickly and look great on various devices, including smartphones, is a key focus for us. We understand the importance of mobile compatibility, and we're pleased to hear that you find it user-friendly.
It's wonderful to know that you appreciate the variety of games we offer. We are committed to providing a diverse and engaging gaming library to cater to the preferences of our players.
Should you have any further comments, suggestions, or if there's anything specific you would like to see improved on our mobile platform, please don't hesitate to let us know. Your insights are valuable as we strive to enhance our services continually.
Thank you once again for choosing us for your gaming entertainment. We look forward to providing you with more enjoyable experiences in the future.
Best regards,
Betsomnia Casino
Fast Response and very friendly
Fast Response and very friendly.
Agent : Leo 🤙
25 December 2023
Unprompted review
Reply from Betsomnia
Hello there,
We would like to express our gratitude for the positive feedback you shared regarding our service, specifically highlighting the fast response and friendliness of our agent, Leo.
Providing a prompt and friendly customer experience is one of our top priorities, and we are delighted to learn that Leo's assistance contributed to your satisfaction. Your positive comments serve as encouragement for our team to maintain and exceed our service standards.
If you have any further comments or if there's anything specific you would like to discuss, please feel free to reach out. Your feedback is invaluable as we strive to continually enhance our services.
Thank you for choosing our casino, and we look forward to serving you with excellence in the future.
Best regards,
Betsomnia Casino
This man make hem supervisor
23 December 2023
Unprompted review
Reply from Betsomnia
Hello Mohamed,
We would like to express our appreciation for your recent feedback regarding our casino. We are delighted to learn that you had a positive experience.
Your satisfaction is our top priority, and we are committed to providing a great gaming environment. If you have any further comments or suggestions on how we can enhance your experience, please do not hesitate to let us know.
Thank you for choosing our casino, and we look forward to serving you in the future.
Best regards,
Betsomnia Casino
quick friendly and accurate
quick friendly and accurate, i spoke with lucas
23 December 2023
Unprompted review
Reply from Betsomnia
Hello there,
We are grateful for your recent feedback, highlighting the quick, friendly, and accurate assistance provided by Lucas.
Ensuring a positive and efficient experience for our customers is of utmost importance to us, and we're pleased to hear that Lucas met your expectations. Your feedback motivates our team to continue delivering exceptional service.
Should you have any further comments or if there's anything specific you'd like to discuss, please don't hesitate to reach out. We value your input and appreciate your trust in our services.
Thank you for being a valued customer, and we look forward to providing continued excellence in service.
Best regards,
Betsomnia Casino
Betsomnia is really the best online…
Betsomnia is really the best online casino very good support always kind and fast so come and play with me and have a lot off fun and win big and fast pay outs
Best regards
Richard Ricky berlips
23 December 2023
Unprompted review
Reply from Betsomnia
Hello there
We sincerely appreciate your kind words and positive feedback about your experience with us. It brings us great joy to hear that our support has met your expectations in terms of kindness and promptness.
Providing a top-notch gaming experience and excellent customer support is at the core of our values. We are delighted to have you as a valued player, and we look forward to continuing to offer you exciting games, big wins, and fast payouts.
Thank you for choosing us as your online casino destination. We appreciate your trust and loyalty.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here for you.
Best regards,
Betsomnia Casino
The loyalty program at Betsomnia really…
The loyalty program at Betsomnia really enhances the overall gaming experience. It's great to receive rewards and bonuses for being a regular player. The selection of games is extensive, and the various deposit options, including crypto, are very convenient. The website design is good, and the mobile compatibility is excellent. The loyalty rewards make it even more enjoyable to play at Betsomnia.
12 December 2023
Unprompted review
Reply from Betsomnia
Hello Martin,
We appreciate your recent feedback regarding your experience. It's heartening to hear that our loyalty program has added value to your gaming journey and that you find our game selection and deposit options convenient.
We strive to provide a comprehensive and enjoyable gaming experience, and your positive comments reinforce our commitment to delivering top-notch service. We value your continued support and look forward to offering you even more exciting features in the future.
If you have any further comments or suggestions, please don't hesitate to share them with us. Thank you for choosing us for your online gaming entertainment.
Best regards,
Betsomnia Casino
I enjoy Betsomnia
I enjoy Betsomnia, It's easy to use and most importantly fair
20 December 2023
Unprompted review
Reply from Betsomnia
Hello Curtis,
Thank you for taking the time to share your positive feedback about us.
We are delighted to hear that you enjoy using Betsomnia and find it easy to use. Ensuring a user-friendly and fair gaming experience is a top priority for us, and we are pleased to know that you have had a positive experience.
Your feedback is valued, and if you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued enjoyable and fair gaming.
Best regards,
Betsomnia Casino
very quick connection and accurate and…
very quick connection and accurate and friendly, i spoke with Leo
19 December 2023
Unprompted review
Reply from Betsomnia
Hello there,
Thank you for taking the time to share your positive feedback about our support services.
We are pleased to hear that you had a very quick, accurate, and friendly experience, particularly with Leo. Providing excellent service is a top priority for us, and your satisfaction is our goal.
Your feedback is valued, and if you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued excellent service.
Best regards,
Betsomnia Casino
just great fast help end realy great…
just great fast help end realy great help by my friend leo
18 December 2023
Unprompted review
Reply from Betsomnia
Hello there,
Thank you for taking the time to share your positive feedback about our support services.
We are thrilled to hear that you had a great experience with our fast and real help, particularly with your friend Leo. Providing excellent service is a top priority for us, and your satisfaction is our goal.
Your feedback is valued, and if you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued excellent service.
Best regards,
Betsomnia Casino
Great experience
18 December 2023
Unprompted review
Reply from Betsomnia
Hello there,
Thank you for taking the time to share your positive feedback about your experience with us.
We are thrilled to hear that you had a great experience. Your satisfaction is important to us, and we strive to provide excellent service.
Your feedback is valued, and if you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued positive experiences.
Best regards,
Betsomnia Casino
Withdrawing seems to be an issue...
**Update
I received the money today 19 december via bank transfer
Overall now I am happy I got it!
My feedback would be to be quicker with withdrawal process. Maybe even aleady oblige the verification process when depositing money. This way you ensure a quicker withdrawal time
I hereby change my start from 1 to 4
**original text**
The playing experience is just fine. A lot of games and website works fine.
However the big issue is withdrawing. I have made some money and wanted to withdraw the money. It's been 2 days now since the withdrawal request has been made and still no confirmation about the withdrawal.
My account is verified so no reason to stall any more.
Please pay out my money and I will confirm on here it has been paid.
**Update** 18 december:
All information was approved for withdrawal. Status now changed to processing.
I will keep you posted once anything changes
16 December 2023
Unprompted review
Reply from Betsomnia
Hello there,
Thank you for taking the time to share your positive feedback.
We understand the importance of a swift withdrawal process, and your feedback is invaluable to us. We acknowledge your suggestion to consider obliging the verification process during deposits to ensure quicker withdrawal times, and we will certainly review and consider improvements to enhance our services.
Your satisfaction is our priority, and we appreciate your understanding. If you have any further comments or suggestions, please feel free to share them with us.
Thank you for choosing us, and we look forward to providing you with continued positive experiences.
Best regards,
Betsomnia Casino
Lucas
What can I say, I am satisfied with the quick service, especially because I have the answer to my question immediately, I don't have to wait like in other casinos.
16 December 2023
Unprompted review
Reply from Betsomnia
Hello Dawid,
Thank you for taking the time to share your positive feedback about our services.
We are thrilled to hear that you are satisfied with our quick service, particularly the immediate response to your questions. Your time is valuable, and we aim to provide efficient and prompt assistance.
Your satisfaction is important to us, and we appreciate your recognition of our efforts. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued quick and excellent service.
Best regards,
Betsomnia Casino
Betsomnia has been a mixed bag for me
Betsomnia has been a mixed bag for me. The game selection is impressive, and the flexible deposit options are great. The customer support is efficient, especially the VIP support. However, the design feels a bit dated, and the bonus policy could be more transparent. The delay in weekend banking is a downside, but they're working on it. Despite these issues, Betsomnia is a solid choice for online gaming.
6 December 2023
Unprompted review
Reply from Betsomnia
Hello there,
Thank you for taking the time to share your feedback about your experience with us.
We appreciate your candid and thoughtful review. It's great to hear that you find our game selection impressive, appreciate the flexible deposit options, and have had positive experiences with our efficient customer support, especially the VIP support.
We also acknowledge your concerns about the dated design, transparency of the bonus policy, and the weekend banking delays. We value your feedback, and it's essential for us to address areas where we can improve. Rest assured, we are actively working on improving these aspects to enhance your overall experience.
Your satisfaction is important to us, and we are committed to providing a solid choice for online gaming. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to continually improving to meet your expectations.
Best regards,
Betsomnia Casino
super fast verifications
nice variety of games - fast verifications - fast withdrawals
14 December 2023
Unprompted review
Reply from Betsomnia
Hello Tom,
Thank you for taking the time to share your positive feedback.
We are thrilled to hear that you appreciate the nice variety of games and the efficiency of our verification and withdrawal processes. Providing a diverse gaming experience and ensuring fast and smooth transactions are priorities for us, and we're delighted to know that you've had a positive experience in these aspects.
Your satisfaction is important to us, and we are committed to delivering a seamless and enjoyable gaming experience. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for choosing us, and we look forward to providing you with continued excellence.
Best regards,
Betsomnia Casino
Reply from Betsomnia
Hello Nancy,
Thank you for taking the time to express your positive feedback about our casino.
We are delighted to hear that you find our casino to be great, with nice bonuses and a wide variety of games. Your satisfaction is important to us, and we are committed to providing an enjoyable gaming experience.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. We value your feedback and appreciate your choice in our casino.
Thank you for being a part of our gaming community, and we look forward to providing you with continued excellence.
Best regards,
Betsomnia Casino
This is a realy good casino with good…
This is a realy good casino with good slots provides i gif it a 10+ and instand deposits
14 December 2023
Unprompted review
Reply from Betsomnia
Hello there,
We are thrilled to hear that you find our casino to be really good, with excellent slot providers, and you gave it a 10+. It's great to know that you appreciate the instant deposits, providing a convenient and efficient experience for our players.
Your satisfaction is important to us, and we are committed to delivering a top-notch gaming experience. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out.
Thank you for being a valued player, and we look forward to providing you with continued excellence in your gaming experience.
Best regards,
Betsomnia Casino
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