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Better Bidders Inc. Reviews 630

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TrustScore 4.5 out of 5

4.7

Event management company
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their durability and attractive designs. Many people commend the staff for their outstanding service, noting their helpfulness, responsiveness, and ability to meet tight deadlines. The ordering process is frequently described as smooth and stress-free, with consumers appreciating the personalized attention to their specific needs. However, some customers also noted issues with product quality, describing ill-made cuts, inconsistent finishes, and incorrect placement of numbers on their items, leading to disappointment. A few other people also felt that the material was not as expected, being cardboard instead of hard plastic, raising concerns about long-term durability. Additionally, some reviewers experienced issues with order confirmation and had to follow up repeatedly for status updates.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the excellent quality,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism. Many... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Order

Consumers generally express satisfaction with their orders. Many praise the smooth and stress-free ordering... See more

Service

Reviewers mention positive feedback about service, highlighting great experiences and outstanding products.... See more

Based on these reviews

Rated 5 out of 5 stars

Better Bidders the place to go for auction paddles! The quality is fantastic - we only replace paddles because people like the paw print shape and take them home. John has always been a pleasure... See more

Rated 5 out of 5 stars

We ordered custom bid paddles from Better Bidders for our “Ruts for Dinner” fundraiser, and they were absolutely perfect! The team created a unique bear paw shape that fit our wildlife sanctuary the... See more

Rated 5 out of 5 stars

I had a great experience working with John at Better Bidders. The product turned out great, thanks to the time and care that John put into the order coordination. I highly recommend Better Bidders for... See more

Rated 5 out of 5 stars

Better Bidders was very easy to work with, responded quickly and even quick shipped our items to make sure they arrived in time for our event. I highly reccomend Better Bidders and their auction padd... See more

Company details

  1. Event management company
  2. Business-to-Business service

About Better Bidders Inc.

Written by the company

We are Better Bidders™, and we've created live-auction products that bring life and fun to auctions. If you are looking for professional auction paddles for your live auction event then you've come to the right place!

Since 2003, John Murphy has personally produced thousands of orders for his more than 4,000 (mostly) non-profit customers' fundraising gala events and paddle raises. Born from a desire to bring better tools to the marketplace for fundraising, our paddle products stand above others in unique, detailed designs, superior reusable plastics, a wide breadth of plastic options, a "missing-paddle" fill-in service, and a personal, "can do" approach to bringing your paddle ideas come to life.

At every step of your journey John is your one and only point of contact. He is it. And he does it all. No big, faceless, promotional products company or other inexperienced sign or print shop that "can" make a paddle, but rather a veteran in the live auction fundraising space with years of creative ideas, best practices, and applied knowledge beyond all others.

Trusted by Christie's Auction House, Sotheby's, and nearly every other major auction house, we bring quality and our personal touch to everything we do.

Reach out to us and find out for yourself!

John Murphy, Owner

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

630 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good Quality Bidding Paddles!

We were sent various types of bidding paddles to prove overall quality, were sent many different proofs for review, and ended up with good quality paddles for our live auction!

5 March 2023
Rated 5 out of 5 stars

The place to go for auction paddles

Better Bidders has great customer service and quality products. It's so nice to work with a company where you can talk to a live person via email or phone when needed, in fact it's even encouraged by their help chat bot! Their auction paddles are top notch and would last forever if our guests didn't steal them. My only tip for new customers would be that their lead times are a bit longer than what they quote, but don't stress because they always deliver on time.

21 February 2023
Rated 5 out of 5 stars

Better Bidders our first choice!

Better Bidders consistently provided our organization quality products in a timely manner. From first contact to last touch always the best. Highly recommend using Better Bidders for your auction paddle needs!

7 November 2022
Rated 5 out of 5 stars

Great service & product

John was helpful from the point of inquiry, sent samples per my request, and helped us iterate the design until it was just right. The paddles came out great and we're pleased with the final result.

28 October 2022
Rated 5 out of 5 stars

Quality and service is superb!

The interaction with John was great! He is very responsive and it made the process so much easier. This is not my first time ordering with Better Bidders. The quality is great. I ordered 3mm White Sintra PVC plastic auction paddles and each side had different full color artwork. Separate set up fees for each side. I would love to see a pre-determined shipping fee options when placing the order online. Overall, fast, accommodating and great quality!

12 October 2022

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