⭐⭐⭐⭐⭐ Golden and Shawn are brilliant…
⭐⭐⭐⭐⭐ Golden and Shawn are brilliant very reliable and trustworthy! They handled my refurbishment while I invest remotely, managed the property perfectly, and kept me updated throughout. Highly recommended!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
⭐⭐⭐⭐⭐ Golden and Shawn are brilliant very reliable and trustworthy! They handled my refurbishment while I invest remotely, managed the property perfectly, and kept me updated throughout. Highly recommended!
Landlord of 20 years.
Based in London, I was introduced to Gordon and Better Homes. He is my estate agent for 4 properties in the NE.
Since he has sourced me two further properties and looking to grow and expand my portfolio with Better Homes NE.
Brilliant service, personable and real.
Would 100% recommend Gordon, Shaun and the Better Homes team for rentals and property sourcing.
I use better homes to manage my property. So efficient, reliable and always quick to respond on any question I have. Would use them in the future when required. They are 10/10! (Priya)
Gordon and sharon have been so professional dealing with tennant issues but also supporting on maintinace. After a recent health scare they really have made my experience a lot less stressful.
Thankyou and highly recommend
Gordon has provided a top notch service, very responsive, professional and clear at all times. As a remote investor, that is hugely appreciated. I would definitely recommend!
Gordon is the most straight forward guy I've come across. He did my entire refurb, found tenant, sorted out literally everything before I had even seen the property. Always available on the phone, clear communication, all of which is so rare to find in the species of builders! I wish this guy was in my area as I would trust him to renovate and manage properties in my city!
Had an amazing experience using better homes, they have been very efficient with anything I’ve needed and helped me with anything to do with properties with such great knowledge, very relaxing knowing they manage my property portfolio, would definitely recommend!
I've used Gordon to manage several of my properties and have been very happy with the service overall.
He found tenants quickly for all of my properties and got them rented out without any issues. Whenever maintenance or repairs were needed, he arranged them promptly and kept things moving.
As an overseas landlord, it's important to have someone reliable looking after your properties and Gordon has taken a lot of the stress out of the process. I would happily recommend his services to other landlords looking for property management and tenant find services.
Had a great experience with Gordon from Better Homes North East. He acted quickly — came for a viewing and got our property listed the same day we first contacted him. His professionalism and attention to detail were impressive, from setting up the photos beautifully to providing a helpful virtual overview of the area. Really appreciate his responsiveness and commitment. Definitely recommend him to any landlord looking for reliable service!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.