BetterMed Urgent Care - Fredericksburg Reviews 342

TrustScore 4.5 out of 5

4.6

Plank Road 4901, 22407 Fredericksburg, Virginia, US


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Rated 5 out of 5 stars

It was a great experience. We were on vacation when our 2 year old started not feeling well. There was no wait and we were checked in immediately and put into a room. The doctor was thorough and de... See more

Rated 5 out of 5 stars

The staff was incredibly friendly and kind. I’ve been to many different urgent care and by far this place at the bus service whether it was over the phone or in person.

Rated 5 out of 5 stars

My son only needed a pre-op rapid COVID test, but they did a great job and had us in and out of there quickly. The staff was very friendly, especially the front desk receptionist, she was very bubbly... See more

Rated 4 out of 5 stars

Suspected UTI. Rapid intake and not long waiting to be seen and diagnosed. Got prescription and released. Got a phone call a few days later saying needed a new prescription to treat condition after re... See more


Company details

  1. Urgent care centre
  2. Walk-in clinic

Written by the company

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.


Contact info

  • Plank Road 4901, 22407, Fredericksburg, Virginia, United States

  • 540-870-6540

4.6

Excellent

TrustScore 4.5 out of 5

342 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Slow to learn.

My sinus infection and neuralgia were dealt with quickly and my pain subsided in about ten hours after I had pain for weeks. I should have come by sooner.

21 July 2021
Rated 5 out of 5 stars

Great place

Great place! Every time I have needed to visit BetterMed on Plank Road, it has very easy and pleasant experience. The staff is very knowledgeable and super nice…

21 July 2021
Rated 5 out of 5 stars

Swelling in my face & then body prompted me to seek help.

With a sudden swelling in my face & then other parts of my body during the night I knew I needed to get this checked out. I called my regular Dr. and she was not in that day. You were close by and so I came to you clinic.

I quickly checked in and received attention immediately. Although the DR. was not sure what caused the problem he was quick to determine what would help the situation. He gave an injection of what I understood was Benadril & steroids. Then he prescribed the Prednisone Tablets and called my pharmacy with the prescription which I picked up right away.

I still do not know what caused the outbreak but things quickly came back to normal. I was amazed. This was the first time in my 86 years to be given steriods of any form. A few days later I realized the side benefits as my constant back pain was gone!. Amazing!. Unfortunately the meds the Dr. ordered are apparently out of my system as the back pain is back. I guess I need to talk to my Dr. about that! Thanks again to the Dr. and the staff for their quick and professional attention to my problem.

21 July 2021
Rated 5 out of 5 stars

Very caring people and just what you…

Very caring people and just what you need when you can't get to a doctor and don't need to go to the emergency room. They are filling a great need. Every time myself or a family memeber have used them, we have gotten great care and people who care!

21 July 2021
Rated 5 out of 5 stars

It was a great experience

It was a great experience. We were on vacation when our 2 year old started not feeling well. There was no wait and we were checked in immediately and put into a room. The doctor was thorough and detailed. The longest time we waited was just for the COVID test to come back and they gave my son a lollipop to distract him from the wait. I will definitely come back if we need urgent care on vacation!

21 July 2021
Rated 5 out of 5 stars

Amazing Staff

Everyone is always kind, quick, and to the point here.

I go here for all of my COVID PCR tests as they usually get the results the same/next day. Makes all of my travel worry-free.

10/10 would recommend.

21 June 2021
BetterMed Urgent Care - Fredericksburg logo

Reply from BetterMed Urgent Care - Fredericksburg

Thank you for the positive feedback! We are glad that you continue to have great experience with us. Safe travels!

Rated 5 out of 5 stars

Fabulous!

Promptly answered phone calls. Given results of tests as soon they came in. Staff friendly. Very professional.

17 June 2021
Rated 5 out of 5 stars

My son only needed a pre-op rapid COVID…

My son only needed a pre-op rapid COVID test, but they did a great job and had us in and out of there quickly. The staff was very friendly, especially the front desk receptionist, she was very bubbly and friendly, which made us feel welcomed. The price was pretty high though and they didn't take my insurance but they were the first place I called that was able to take us that day and provide results, which is what I needed.

17 June 2021
Rated 4 out of 5 stars

Suspected UTI

Suspected UTI. Rapid intake and not long waiting to be seen and diagnosed. Got prescription and released. Got a phone call a few days later saying needed a new prescription to treat condition after receiving analysis of urine sample.Really appreciated followup phone call.

12 June 2021
Rated 5 out of 5 stars

I was in big trouble my covid tis had…

I was in big trouble my covid tis had expired by 3 hours as is needed to be 72 hours before flying exactly so I scheduled on the phone heading home to fxbg from Reagan airport and they accommodated me at 7:20 pm had my test the next day int he afternoon and I was able to fly to my grandmas funeral.
they saved the day!!!

11 June 2021

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