I've been going here for over a year, even taking my son because it's easier for me than seeing my PCP. However, Shaquaysha at the front desk is extremely rude! She even got an attitude and said, "Som... See more
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See what reviewers are saying
The ability to make an appointment made the process quite speedy. All of the personnel, from reception to Nurses very friendly and professional. Very happy with the treatment, and if I ever have nee... See more
Easy appointment on-line for COVID-19 test. to travel on airline. Results back that day as scheduled. PDF format for download to receive attestation form was quick.
I scheduled online a same day COVID PCR test for my daughter, was in the office for 10 minutes, and had the results that evening. The staff was friendly and helpful. I was so impressed and appreciativ... See more
Company details
Written by the company
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
Contact info
North Parham Road 1380, 23229, Richmond, Virginia, United States
- 804-821-0010
4.7
Excellent
264 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The nurse was very patient and…
The nurse was very patient and friendly. The physician assistant thoroughly explained what he observed and help me understand what causes temperatures and how the body fights off bacteria. Could not have been more impressed with the physician assistant.
7 May 2021
Received excellent service and everyone…
Received excellent service and everyone was kind and thoughtful.
7 May 2021
Easy and quick Covid test
I had to get a rapid Covid test and they made it very easy. The doctor did a good job of explaining how valid my results were given the time from my initial exposure.
30 April 2021
Appoint was on time
Appoint was on time - little waiting (other than for the test results). Second time there - all good.
30 April 2021
Quick professional service
23 April 2021
Thank you so much for the great care
Thank you so much for the great care. We were running late and worried, and you were kind and patient. The doctor took extra care and time to be sure my son was fine.
23 April 2021
The doctor was courteous and prompt
The doctor was courteous and prompt. He took care of my hand and it has made a great recovery (7stitches).
23 April 2021
The staff was very polite and helpful.
17 April 2021
Excellent fast service!
16 April 2021
Easy and friendly
I definitely recommend Bettermed. It's easy to get an appointment, there's essentially no waiting when you arrive, and the doctors are friendly and explain everything carefully. I had to go several times over the course of a few weeks and the doctor remembered me and adjusted his recommendations because he knew my background.
16 April 2021
We had a fantastic experience here
We had a fantastic experience here. The staff was so professional, courteous and kind to my 98 year old mom who suffered a bad gash on her leg. This was my first experience with a “doc in the box” and it was so much better than an ER!
16 April 2021
very good experience
I went for a covid rapid test and the from the time of my arrival until I left was excellent will recommend to anyone.
9 April 2021
Super efficient process for Covid test.
9 April 2021
Excellent services each time we have…
Excellent services each time we have gone for both of my sons' COVID tests due to contact tracing.
9 April 2021
Professional and timely staff
Professional and timely staff. We’re able to get to my children and provide requested service at the promised time.
9 April 2021
As always
As always, both the office and the medical staff were patient, unrushed, and helpful.
2 April 2021
Excellent service
Excellent service: appointments happen on time, facility is clean, spacious and uncrowded. All the staff were professional and courteous. So much better than the Patient First experience.
2 April 2021
Great attention to details
Great attention to details of my concern. Questions and concerns answered!
29 March 2021
Very professional
Very professional. Felt cared for. Very clean environment. Wonderful experience.
27 March 2021
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