Better Mood Reviews 

114
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Better Mood is a scam website and will charge you without your consent, so please DO NOT DO THEIR INTAKE TEST. They adon't give you an opportunity to unsubscribe from their services and also don't res... See more

Rated 5 out of 5 stars

If you're fighting with anxiety every day, bettermood is where it's at. Forget everything else you've tried, this is the one that actually delivers. Feeling lighter, happier, like I can finally enjoy... See more

Rated 1 out of 5 stars

I thought the whole thing was fishy from the start but at 1 am and very anxious I almost caved. The questionnaire felt weirdly disingenuous and I couldn’t put my finger on what was wrong until I looke... See more

Rated 5 out of 5 stars

honestly, if you're dealing with anxiety or panic disorders and you're stuck in a rural deadzone, BetterMood might just save you. it's tough out there with barely any decent psych help around—thanks,... See more

Company details

  1. Wellness Programme
  2. Class
  3. Wellness centre

Written by the company

Our mission is to find the most effective treatment strategies for your specific situation using crowdsourcing, data science, psychiatric and scientific methods.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

114 reviews

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No recent history of asking for reviews

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2.6

All reviews

(114)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Bettermood App is totally worth it.

This app is totally worth having. I use it 15 minutes daily. This app helped me change my habits and thought patterns as now I have more focus and awareness about how I handle situations. When the pandemic hit us hard I thought I was going crazy. I cried and had severe panic attacks that occurred anytime of the day. When people find themselves in such situations, it becomes essential to seek external support to learn how to effectively manage stress and regain a sense of inner peace. Some people chose medications along with therapy from a psychologist. I decided to buy this app because I am skeptical of meds and trying to find the right doctor is impossible right now due to my high anxiety levels. I understand that it takes time and daily practice to get the needed results. But I am grateful for this app and I feel like finally on the right path.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

I am absolutely loving this app

I am absolutely loving this app. It's like the gift that keeps on giving. Before this Bettermood app I used to get all information about my anxiety issues online. finding something that could help me online felt like trying to find a needle in a haystack, wading through all this different information and suggestions just to find something, so much nose and hassle. But this app is easy to use, smooth, and well-designed. The personalization is outstanding, I am getting content that I need in my current situation. I feel connected to mu coach, like that I feel that he truly cares and is concerned with my wellbeing. It's warm and cozy in there, I don't know how they did it but I seriously it just feels nice to do the sessions. Thank you to this app it is totally changing me and how I deal with my anxiety and stressful situations in my life.

5 August 2023
Unprompted review
Rated 3 out of 5 stars

Not bad

Not bad. Bite sized. Unclear if one time cost or subscription based. "Cancellation process shouldn't be a maze. It's as simple as shooting an email to our support team, or clicking a button on your membership page." I have been going in circles for 20 minutes trying to find this elusive button. This is beyond frustrating.

14 August 2023
Unprompted review
Better Mood logo

Reply from Better Mood

Hello Geneviève,

To help you out immediately, I've reached out to you personally through Trustpilot to assist with the cancellation process. No more circling or mazes.

Warm regards,
Adam Kondaus
CEO, BetterMood

Rated 5 out of 5 stars

Finally!!!!

Finally!!!!! I came across this app and can't help but wish I had discovered it earlier. I tried other 2 apps and didn't like them. When I tried bettermood app out, I instantly fell in love. I like how there are relaxation records and videos that helps me focus and relax my mind.

Also, at bettermood, there's tons of knowledge about your anxiety. I've retained the knowledge better than attending therapy or reading online material! The assessment includes set of questions but it's worth the time because the results are just as accurate as what I got from talking with a real person.

Thank you for creating this app. I don't mind paying for good content that can improve my anxiety. Please continue uploading new content to meet our ever-growing appetite for it. I can easily go through multiple sessions in one sitting!

21 July 2023
Unprompted review
Rated 5 out of 5 stars

I must admit

I must admit that at first, the thought of online sessions, focusing on my breath, relaxation of my body, and basically participating in everything that bettermood teaches me... was not some thing I thought I would benefit from... I just did not think it was for me! I'm delighted that my misconceptions were proven wrong, and I took the leap to give it a try. Many of the lessons the practices, the coaches have begun to change my life, or at least started me on a positive process of feeling my old self again! You are all fantastic!

2 July 2023
Unprompted review
Rated 5 out of 5 stars

Five Golden Stars

Five Golden Stars to this amazing program! I rarely review an app but I dig options and was met with an array to select from. If my mind is too anxious, I'll need more than 15 minutes, that's why it's great that I can adjust session durations to my needs. Sometimes I'll do my program mid-morning at my desk for 15 minutes before a Teams or Zoom meeting, putting me in a calm, stress-free state of mind to be clear and fully open to absorb the content. I stumbled upon a brilliant work hack! Last night I decided to try relaxation audio for the first time. I was pleasantly surprised that after only 20 minutes of listening I fell asleep before it even ended. It was time to write a review. There is more for me to explore as Bettermood is definitely worth the investment. The UI is intuitive. Simple. Congratulations to the developers! I want to express my sincere gratitude for creating such an unforgetible experience. Thank you!

14 July 2023
Unprompted review
Rated 5 out of 5 stars

The best!

Bettermood program has been my companion for at least a year now. The daily sessions have a centering effect on my day, helping me find balance, and enabling me to enjoy deep, restful sleep at night The variety of relaxation techniques and timely coach support fits my changing needs and schedule. I can even choose the duration of my sessions if I feel like doing more that day. The daily reminders are a brilliant feature that helps me stay on track, and having an assigned coach has been truly effective, supportive, and empowering. In addition the superb design and features, the customer service is unparalleled by any other app I've used. The team responds quickly and thoroughly to issues or questions. I can tell you, this app exceeds expectations for those who desire to find solutions for their anxiety and for those seeking of a more relaxed state of mind.

6 June 2023
Unprompted review
Rated 3 out of 5 stars

Updated review

I had an issue with payment but this was very quickly sorted out and the company seemed genuine in wanting to make things right.

18 July 2023
Unprompted review
Better Mood logo

Reply from Better Mood

I want to express my heartfelt thanks for your understanding and patience throughout this process. I'm glad to hear that we were able to resolve your payment issue in a timely manner and that you've observed our genuine desire to make things right. Your reassurance is a testament to our efforts, and it motivates us to work even harder to improve our services.

Adam Kondaus,
CEO, BetterMood

Rated 5 out of 5 stars

In this hectic world

In this hectic world, where deadlines, stress, and the pursuit of material possessions often consume us, we tend to overlook the true center of our being and our emotional well-being: our mind. Bettermood app is an excellent tool for managing anxiety and keeping track of daily progress. Whether you find yourself up late at night, lost in overthinking and worries, or simply seeking some general guidance. From the very first day, it learns about who you are and how to optimally serve you and your wellbeing. Listen, I could go on and on about it's perks and benefits, but it's honestly easiest for you to subscribe to the program and test yourself. Decide you don't like it? Cancel the trial! Nothing against you or your ban account. The program is priced very reasonably, making it accessible to everyone. Trust me, if you think the money would be a concern for you, I promise you it isn't. You are worth a couple bucks and clearer mind every day.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

I am on day ten using bettermood

I am on day ten using bettermood program. I was introduced to this app through my friend who had smiliar problems. I have used various onlone programs for about three years so I was familiar with online therapy and it's benefits. But I am already very aware how in using this app, I am able to reach a more deep and relaxed state of mind more quickly. The relaxation techniques provided in this app are extremely soothing and trustworthy for me. Just want to say, Thank you, for your innovation and enlightenment. Thank you for making this phenomenal tool so accessible to people who sometimes are so desperate for help. Thank you for making our lives less anxious and more joyful and fulfilling.

5 July 2023
Unprompted review
Rated 5 out of 5 stars

Like many of us

Like many of us, I found myself down a research rabbit hole during a particular bad flare up. I was so frustrated just wanting a straight answer about what I could do to feel better. One of the articles mentioned this program and I was skeptical but desperate. Would online program be as helpful as face to face therapy? Either way I was willing to take the risk and give it a go and I'm so glad that I did.

We all know that anxiety can cause many strange physical symptoms, but I didn't realize that so many of my problems were caused by essentialy living my life in flight or fight. With a brain running forever on panic mode so many normal functions go by the way side. This program helped me rewire and be all over less anxious and more resilent. I have a better understanding of what triggers my physical symptoms and how to deal with them. I haven't had flare-ups since starting the program and think about my anxiety less than I have in years.

20 May 2023
Unprompted review
Rated 5 out of 5 stars

My GP recommended to try this

My GP recommended to try this online program to help with my anxiety, especially with physical symptoms. I was a bit skeptical at first, unsure if it would be helpful in my situation. Then I thought, why not to try it? Especially when they offer 7 day free trial, I'm so glad I did. Just 15 minutes daily doing this program has made me less anxious, and reduced my physical symptoms significantly. I've found this program to be a soothing and effective when dealing with my anxiety. The program's gentle guidance and calming exercises have become the main part of my daily routine. I genuinely recommend this program to anyone seeking a natural and effective approach to managing anxiety. Worth to mention, that when I encountered a minor technical issue, their customer service team was responsive, friendly, and resolved the problem promptly. Their availability, even during holiday periods was greatly appreciated.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Just like many others

Just like many others, I've tried countless things to find relief from anxiety. It's so overwhelming to test different options until finding something that really works. After I tried this program I couldn't believe how amazing it is. It was so helpful. Easy to use and navigate. It is made to fit your needs. You choose the duration of your sessions and how often you want to interact with your coach. I can say, that my anxiety has improved a lot. At last I feel more at ease and in control. The guided relaxation and breathing techniques are incredible. I often use them when I feel my anxiety acting out. I can't thank enough for this amazing resource. It's been a true source of support and comfort.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Having tried different approaches

Having tried different approaches like meditation and various relaxation techniques, I can confidently say that this antianxiety program stands out from the rest. It offers a simple and effective approach that delivered remarkable results, even during the free trial period. I was pleasantly surprised how easy it was to use my program and do daily sessions. Now I have deeper understanding of my triggers and what to do to feel less anxious. It is truly amazing program, changing my life in ways I never expected.

9 June 2023
Unprompted review
Rated 4 out of 5 stars

During challenging times

During challenging times, the program provided me with invaluable support, guiding me through the tough moments when tears were shed. It also celebrated my small victories, serving as a source of encouragement and motivation. This program became my rock, helping me navigate the ups and downs of my journey towards healing and growth. I am grateful for its unwavering presence, accompanying me through the emotional rollercoaster and reminding me of my strength along the way.

16 June 2023
Unprompted review
Rated 5 out of 5 stars

I tried this app out for a week

I tried this app out for a week. I think it has some really good features such as a questionnaire to find out more about your anxiety and mental health, which gives eerily accurate insights! The daily tasks and exercises are good and helpful.

I had a bit of a problem cancelling as I wasn't sent any reminder emails (they are a start up so I think this was a glitch) so ended up contacting them for a refund the day my money was taken out. In the end this was refunded and the CEO himself contacts you which is a first.

Over all I would definitely recommend this app for anxiety. Do remember they are people and this money goes to them so cancel in advance if you want to or enjoy the very perceptive insights and support you will receive :)

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Finding the right words to convey

Finding the right words to convey the profound impact the online antianxiety program had on me is challenging. It became my lifeline during those dark moment when anxiety consumed me. From the very start, it embraced me with understanding and empathy, like a comforting embrace. It guided me through the rollercoaster of emotions, offering solace and moments of tranquility. There were tears shed, moments of uncertainty, but also breakthroughs and personal growth. It rekindled hope within me and nurtured my resilience. Gratitude fills my heart for this program, forever grateful for the transformative journey it ignited in my life.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

I can't even put into words

I can't even put into words how grateful I am for this damn 8-week online antianxiety program. It's been a freaking lifeline, you know? They know their stuff. I mean, they've literally written the books on anxiety and depression. No joke. And the results? Mind-blowing. In just two freaking weeks my symptoms were down by 84%. The activities they gave me, man, they were just right. Not too overwhelming, just enough to keep me going. And having a mentor coach? They had my back, guiding me through the tough moments. And the progress tracking? It kept me motivated, seeing how far I'd come. I gotta say, having lifetime access is a game-changer. Phone, computer, tablet, you name it. It's always there, private and confidential.

16 May 2023
Unprompted review
Rated 1 out of 5 stars

Do not use

This app ripped me off. It's supposed to help with anxiety but it gave me more anxiety. They don't give you a courtesy email when your trial is ending, and then hit you with a full-time membership charge and tell you you can't get a refund even if you're dissatisfied with the service and do not want to use the membership. I tested the app out during the free trial and did not find it useful or helpful. The app is buggy and difficult to log into. They do not make it easy to cancel the subscription.

Update: I appreciate the response from the CEO. I fully understand this app is ran by people, but I would like to remind you that your customers are also people, and people should be able to get refunds if they don't want to use your service. I did not receive a text reminder of the upcoming charge, nor did I receive a receipt for the subscription charge. I find that a bit deceiving, for lack of a better word. I haven't received a response from customer service. At the end of the day, maybe this app is helpful for others, but it was not helpful for me. I just want a refund. I feel like I was misled by the advertising that I saw for this app, and my experience of the app was sub-par and not worth the money.

5 June 2023
Unprompted review
Better Mood logo

Reply from Better Mood

Thank you for your honest review, Nicole. It's not every day that you get to see where the cracks are, but when you do, it’s a call to action. So, first off, thank you for taking the time to leave your feedback.

At BetterMood we're not just a bunch of faceless coders and psychology folks, hiding behind screens. We're real people, and we genuinely care about the impact our work has. That's why it hits home when I hear that someone had a less than stellar experience with us.

We strive to be as clear as day about the shift from a free trial to a paid membership. It's in our sign-up process, in our terms and conditions. But I know, it's easy to miss the small print. So that why we do send out reminder emails and SMS three days before a trial ends - but I know how easy it is for these things to fall through the cracks, to get lost in an overflowing spam folder. But those messages, they're a promise we always keep.

Bugs in the app? Now that stings. We're a startup, juggling a thousand balls at once, and sometimes a few get dropped. But each time one falls, we learn a little more, we grow a little stronger. If you could share more details about the issues you faced, we'll pounce on them like a cat on a mouse.

And that cancellation process - it shouldn't be a maze. It's as simple as shooting an email to our support team, or clicking a button on your membership page. We're working on making it even more straightforward, because the last thing we want is for you to feel tangled up in red tape.

Your review stings, no doubt about it. But it's a sting that motivates us to be better, do better. It’s a kick in the rear that we need to keep pushing forward. So thank you for that. And hey, if you ever feel like giving us another shot, we'll be here, ready to do our best to make your experience a smooth one.

Adam Kondaus
CEO

Rated 5 out of 5 stars

The 8-week online antianxiety program

The 8-week online antianxiety program has a profound impact on my life, and I want to share my experience with you. This program understands the struggles we face and provides a personalized approach, guided by experts who genuinely care. I felt supported and understood every step of the way. The results were truly remarkable, as I saw tangible progress and relief from my anxiety. With a dedicated coach and lifetime access, I could continue my journey at my own pace. If you're seeking a brighter, more peaceful future, I encourage you to take advantage of the risk-free trial and embark on this transformative path.

5 June 2023
Unprompted review

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