I purchased a hard case for my Taylor GS Mini. Nathan ‘Noof’ spoke to me at length about the pros and cons vs the Aerocase I was considering- with no sales pressure at all. Kai assisted me with the sa... See more
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See what reviewers are saying
Great service after my amp stopped working, fast and professional ,couldn't ask for a better outcome. No hesitation recommending them.5 stars
Five star place!!! Incredible sort of guitars!!! Amazing reports on each one with specifications, mesures and details, and prices are real world standars, its a wonderfull site construction!!! Its lik... See more
Positive experience despite me thinking that "in stock" meant it was in the shop. It was available from the warehouse so didn't get the product when I needed it. Staff did bend over backwards to t... See more
Company details
Information provided by various external sources
First opened over 35 years ago, Better Music is a wholly Australian owned and operated independent music store located in Canberra, ACT. We aim to provide you with the largest range of quality musical instruments, best prices and a high level of customer service during and after your purchase. In 2011, we launched our class-leading online store, and in 2013 we opened our doors to our brand new bricks and mortar store – the largest purpose-built musical instrument store in Australia. We look forward to doing business with you.
Contact info
18 Salamander Court, 2606, Phillip, Australia
- 02 6282 3199
- sales@bettermusic.com.au
- bettermusic.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I am happy with better music however I…
I am happy with better music however I am annoyed as I wanted to purchase a $35 gift voucher that gets emailed and was going to be charged $10 delivery!!! That's not ok.

Reply from Better Music
Excellent customer service
Excellent customer service, as per usual! Sales staff couldn't have been more helpful!
Great price and fast delivery
Ordering online easy and efficient
Ordering online easy and efficient. Delivery was quick. Have not opened packaging as yet but looks undamaged. Will oder from them again.
Great customer service and a friendly…
Great customer service and a friendly team!
Super happy with my Gs mini!
Positive experience despite me thinking…
Positive experience despite me thinking that "in stock" meant it was in the shop.
It was available from the warehouse so didn't get the product when I needed it.
Staff did bend over backwards to try to get it here asap, but Covid mucked that up.
Definitely recommend Better Music, but be wary of what In Stock means.
It was easy to order online and Better…
It was easy to order online and Better Music contacted me about the delivery. Although I had to speak to several people to organise the local delivery, everyone was polite and efficient.
Online purchase was easy but delivery…
Online purchase was easy but delivery date was not adhered to. Probably the fault of courier
Easy process
Easy process. Good communication. My order is still on its way, but that's expected and I'm able to track progress,
Great product and fast delivery
Great!
Friendly, helpful & efficient service. Arrived the very next day! Extremely impressed, highly recommended!
Really good online service
Really good online service. You told
Me you didn’t have what I wanted in stock. You showed me my options and it was delivered in 3 days. To Melbourne.
Special thx to Morgan. Very nice person and made my experience pleasant.
Thank you for the good work.
Easy to follow website with great product information
Easy to follow website with great information on the products. I bought the Yamaha PSR E373 keyboard. All my knowledge about this product came from Better Musics product description plus research on the internet. Better Music are so professional and informative. Recommend their business highly.
Great price, easy communication, swift action!
At 11 am with four shopping days left before Christmas I enquired about purchasing a particular amplifier for my daughter. My online chat friend confirmed that it was in stock and that it could possibly be delivered within a few business days couriers not withstanding…. With that being the best price and best delivery option I had come across I placed the order and got a shipping notification within two hours. the parcel arrived two days later! So stoked to get it in time. Thank you!
Excellent service and Delivery just…
Excellent service and Delivery just prior to Xmas. The front line staff and on line order Dept were all helpful. Highly recommended.
Good fast delivery given the Xmas rush.
Absolutely Fantastic Customer Service…
Absolutely Fantastic Customer Service from Sales, Shop, to Warehouse.
Everyone i spoke to whether on the phone or online was supportive and professional to work with.
Greta customer service, quick delivery, quality product
Customer service was very helpful and the postage was quicker than anticipated, product was perfect. Would purchase form better music again.
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