I purchased a hard case for my Taylor GS Mini. Nathan ‘Noof’ spoke to me at length about the pros and cons vs the Aerocase I was considering- with no sales pressure at all. Kai assisted me with the sa... See more
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Great service after my amp stopped working, fast and professional ,couldn't ask for a better outcome. No hesitation recommending them.5 stars
Five star place!!! Incredible sort of guitars!!! Amazing reports on each one with specifications, mesures and details, and prices are real world standars, its a wonderfull site construction!!! Its lik... See more
Positive experience despite me thinking that "in stock" meant it was in the shop. It was available from the warehouse so didn't get the product when I needed it. Staff did bend over backwards to t... See more
Company details
Information provided by various external sources
First opened over 35 years ago, Better Music is a wholly Australian owned and operated independent music store located in Canberra, ACT. We aim to provide you with the largest range of quality musical instruments, best prices and a high level of customer service during and after your purchase. In 2011, we launched our class-leading online store, and in 2013 we opened our doors to our brand new bricks and mortar store – the largest purpose-built musical instrument store in Australia. We look forward to doing business with you.
Contact info
18 Salamander Court, 2606, Phillip, Australia
- 02 6282 3199
- sales@bettermusic.com.au
- bettermusic.com.au
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Hasn’t replied to negative reviews
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Great experience with Better Music
Great experience with Better Music - just wish that I lived nearer, so I could visit the shop in person. Cheers!!
Best online music store
Always the best service. Fast and easy transactions and deliveries. My sole online store for music products. Good work guys!!
Quality products and really quick…
Quality products and really quick delivery. Very impressed. Will use Better Music again.
Had the trumpet I wanted in stock and…
Had the trumpet I wanted in stock and delivered within a few days. Excellent service.
Excellent service…freight service is…
Excellent service…freight service is back to fairly normal…even with the rain!! Thanx
Quick and prompt service.
I am very impressed with the speedy…
I am very impressed with the speedy delivery. The product is great and the pricing is very competitive. I will definitely shop again.
Ibanez RGA61AL
Purchased online and was super quick to ship. Was protected well given the extensive packaging. Overall super happy and will continue to shop with them going forward.
Great service and really speedy…
Great service and really speedy delivery. Very easy to talk to experienced staff if required. Great customer experienve
Good communication, fast turn around
I ordered an item which displayed as being out of stock on the site. I received a friendly email soon after confirming the item was out of stock along with an expected time frame to receive and ship it. The estimation was correct and the item was shipped and delivered in a very short short period. The item was correct and was packaged well. No excessive levels of waste, just what was needed to do the job.
I had a wonderful experience dealing…
I had a wonderful experience dealing with Hope from your online customer service Team who helped with question and also gave me an ETA on my delivery date.
Wendell Arnett
Everything you need good prices & super…
Everything you need good prices & super speedy delivery very happy 😏
Great piano stand!
Great product and fast delivery! I am so glad I upgraded my piano x-frame stand to this frame. It looks great and is very sturdy
I buy from them when i need an…
I buy from them when i need an instruments or accessories i found they have they prices
Thankyou:)
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