Better Protect Reviews 1,165

Jack was really helpful with going through all the questions and explaining the requirements

It's great that these reviews in policy mean we can continue to access the best type of policy at best value for money alongside every day life and the changes that brings! Jack was great at gaining an understand of what our family would need and offering a range of services. Very helpful and friendly - thank you Jack!

Jack was brilliant in his understanding of my requirements for a new life policy. He offered several options and once chosen, explained all the terms and conditions clearly and accurately. Jack was totally professional and went along at my pace. It was a pleasure to speak to him about this matter.

The representative was well spoken and I was given the opportunity to discuss my policy at a convenient time for me.
I was very happy with the service and was provided with essential information and advice required for my needs.

Very thorough review on my policy. Very happy with the outcome.

Very friendly, explained things clearly and there was no pressure to purchase the product.

Jack was well informed and answered all the questions to my total satisfaction. Thank you

Amazing customer service Amazing customer experience

The person I spoke to was so polite and explained everything thing clearly, making me understanding fully what the policy is chose covered.

Better Protect were extremely helpful and supportive in assisting us to find life insurance that would suit our family and what we needed. The person we spoke to was really flexible with us and understood having a little one meant it was difficult to choose a date she time to go through the information.

James Tucker was professional and patient with me. We explored various options, which he explained to my satisfaction, until we arrived at the one that adds the most value to me. I would recommend this company. They are training their staff well. Keep it up.

James Tucker was a very good advisor.kept me in informed all the way through the aspect of the application

Took the time to get what we wanted.

James Tucker was very friendly, clear and helpful

When speaking with James Tucker from Better Protect he was able to provide me with all the information that I asked for and in a way that I was able to understand. He made sure that I was happy with the process and with the costings prior to moving forward. There were some area of the policy that he was able to alter to ensure that it met the requirements I was looking for. James was very helpful, patient and always made sure that the policy suited me.

Great customer service, patuence, works at your pace. Had kids distructing me but did not feel pushed into anything. Happy with the outcome.

Been talking to James Tucker from Better Protect about life insurance he talked me through my new policy he set u for me very impressed with him great experience very pleased thanks 😊

Reviewing my life and critical illness cover with Better Protect recently was so easy and i feel so much better for doing so. I already had two policies that I'd taken out a number of years ago and probably wouldn't have done anything to change them if it wasn't for them calling to check I was still happy with what I had in place.
It's easy to get swept up with day to day life and I really appreciate their call as after starting up our own business and adding to our family it became clear that my existing level of cover was not enough.
James Tucker really took the time to go through multiple cover options, altering the duration of cover and amount to ultimately find something that was affordable and matched my family's needs.
James, thank you for the 'nudge' and your patience! It was a pleasure talking with you.

Very helpful and knowledgeable about the different types of products