I dealt with James Tucker & couldn't be happier. He was thorough, made me aware of lots of helpful points & explained options clearly. I was most happy with the lack of hard sell, he listened & tailor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Worked with Jack over several phone calls to review and amend my life and critical illness policies. He was extremely knowledgeable and professional, very helpful in answering questions and assisted m... See more
Better Protect reviewed my existing insurance policies and outlined what other cover was available. I was able to take out a policy to cover me to the age of 90. James at Better Protect was very know... See more
Jack was extremely helpful and knowledgeable. He genuinely cared about my circumstances and did his best to find me the best deal to renew my insurance I already had through them. Throughout the cal... See more
Company details
- #24 of 228 best companies in Insurance agency
- #35 of 171 best companies in Insurance broker
- #24 of 50 best companies in Life Insurance Agency
- #9 of 14 best companies in Term Life Insurance Provider Company
Information provided by various external sources
Better Protect is one of the UK’s leading protection brokers. We are non-advised as a business and will only provide an information only service. Our aim is to make sure that you aren’t paying more than you have to for your insurance.
Insurance Broker
Written by the company
- Better Protect are one of the UK’s leading independent protection brokers
- With thirty years’ experience, our team is here to help and will discuss your options with you. We won’t pressure you with unwanted sales calls, but work hard to find the best deal online to suit your needs, and when you’re ready we’ll do everything we can to get the right cover for you and your family. We provide an information only service to make the task of finding the right insurance product as easy and hassle free as possible. * We work directly with the top insurers * Specialist discounted rates * No pressure approach. No unwanted sales calls
Request a call back
Too busy to talk to us right now but keen to find out more about our products?
Text BETTER to 84433 for a call back.
Contact info
Inchora Limited, Inchora House, GU14 0LX, Farnborough, United Kingdom
- 02035401860
- customerservice@betterprotect.co.uk
- betterprotect.co.uk
Thank you for the informations I…
Thank you for the informations I received about my policy very helpful and polite was your member of staff .Thank you again.
23 October 2023
Unprompted review
Reply from Better Protect
Hi Beatrix, we are so glad to hear that we were able to help you and that you were happy with our service! Thank you for taking the time to leave us a 5-star review! All the best.
My consultant explained things very clearly …
My consultant explained things very clearly and gave me convenient options for me based on my current situation
3 October 2023
Unprompted review
Reply from Better Protect
Hi Nahid, we appreciate you taking the time to share your experience with us, it’s so lovely to hear that you received such great service. All the best.
Very helpful answering my query
9 October 2023
Unprompted review
Reply from Better Protect
Hi Frank, thank you so much for taking the time to leave us a 5* review! I'm so pleased we were able to help you and provide all the information you needed! All the best.
Reply from Better Protect
Hi Imelda, thank you for taking the time to leave us a review! I'm so pleased that you were happy with the Service provided. All the best.
Life insurance review.
Received a call to review my life insurance as i bought it through Better Protect 10 years ago. So went through all my needs and discussed different policy options, looking at what was important to me. Harrison was very knowledgeable and explained everything including all terminology. There was no pressure and lots of opportunities for me to go back and over and tweek things including the cover and term options. Although I already had a policy in place it is certainly good to review and check if it still meets your needs. Thanks to Harrison for your knowledge, friendliness and patience going through everything.
29 September 2023
Unprompted review
Reply from Better Protect
Hi Cheryl. Wow! Thank you so much for such an amazing 5* Review.
I will ensure to pass on your comments to Harrison. I'm sure he will enjoy reading them as much as I did!
I'm so pleased you had such a pleasant experience with us and Harrison in particular.
Thank you again and all the best!
The friendly person talking to me and…
The friendly person talking to me and explaining everything. I felt really comfortable speaking about the insurance and making s completely unpressurized decision.
1 August 2023
Reply from Better Protect
Hi Martha, thank you so much for taking the time to provide feedback on your experience with us. I'm so glad to hear you were put at ease and are happy with your policy. Thank you for the 5* star review! We wish you all the best.
We were extremely happy with the…
We were extremely happy with the gentleman whom helped us with our life insurance. James Guillou was the gentleman he was extremely knowledgeable, understand and friendly. If you think it's a scary thing to set up then you have nothing to worry about as James reassured me on every concern that we had. I would recommend better protect to anyone.
22 August 2023
Reply from Better Protect
Hi Marria, we really appreciate you taking the time to leave such a glowing review! I will ensure to pass your kind feedback to James. It's so lovely to hear that you were put at ease and were confident in James and the service he provided. Thank you again and we wish you all the best.
Efficient service
Spoke to James Tucked, who provided an excellent service.
19 September 2023
Unprompted review
Reply from Better Protect
Hi Scott, we are so glad to hear that we were able to help you and that you were happy with James' service! Thank you for taking the time to leave us a 5-star review!
Very pleasant and knowledgeable person…
Very pleasant and knowledgeable person who guided us through the policy
21 September 2023
Unprompted review
Reply from Better Protect
Hi Janet, thank you so much for your 5*review! I'm so pleased you had such a pleasant experience with us and you're happy with your Policy. All the best!
Advice on renewal of Policy
Clear advice on renewal from well informed advisor.
18 September 2023
Unprompted review
Reply from Better Protect
Hi! We are so glad to hear that we were able to help you and that you were happy with our service! Thank you for taking the time to leave us a 5-star review! All the best.
very professionally!!!
1 September 2023
Unprompted review
Reply from Better Protect
Hi Ion, we are so glad to hear that you are happy with our service! Thank you for taking the time to leave us a 5-star review! All the best.
Rio and Tucker were very helpful
Rio and Tucker were very helpful, friendly and professional.
12 September 2023
Unprompted review
Reply from Better Protect
Hi Maria, thank you for leaving us a 5* review! We work hard to give our customers the best experience possible and are thrilled that you had such a positive one with the Team. Thank you again. Best wishes.
Cracking service
Cracking service, really simple and what should have felt like an annoying chore was basically a pleasant chat with a bit of banter. And ofc a good deal on my life insurance despite being an absolute liability of a human being.
10/10 Better Protect you better give Luke (aka The Old Man) a good bonus this year!
11 September 2023
Unprompted review
Reply from Better Protect
Hi Danielle, we really appreciate you taking the time to leave us such a glowing 5* review. We are absolutely delighted that you have had such a great experience with us.
I will ensure to pass on your lovely comments to Luke, of which I know will be gratefully received.
Thank you again!
Good service and advice
11 August 2023
Unprompted review
Reply from Better Protect
Hi Brian, we are so glad that we were able to help you and that you were happy with our service! Thank you for taking the time to leave us a review. All the best.
Excellent professional service
10 August 2023
Unprompted review
Reply from Better Protect
Hi Colin. We appreciate you taking the time to share your experience with us, it’s so lovely to hear that you received such excellent service. We wish you all the best!
The sales advisor (Elliot) was very…
The sales advisor (Elliot) was very helpful, and explained the process of extending my life insurance policy in a clear manner. He was polite and courteous through the whole process. Would highly recommend.
28 July 2023
Unprompted review
Reply from Better Protect
Hi, thank you for such a wonderful review! I will ensure to pass on your lovely comments to Elliot and we really appreciate you taking the time to share your feedback with us! All the best.
He was spot on went through every think…
He was spot on went through every think clearly I understood what he was saying.
14 August 2023
Unprompted review
Reply from Better Protect
Hi, we are so glad to hear that we were able to help you and that you were happy with our service! Thank you for taking the time to leave us a 5-star review! All the best.
LUKE - REVIEW
Contacted by Luke to review current policy. Very knowledgeable and explanations given were easily understood. Outlined options for going forward with both positive and negative consequences of each possible action.
No hesitation in recommending Luke and Better Protect .
10 August 2023
Unprompted review
Reply from Better Protect
Hi, thank you for your amazing 5-star rating! We are absolutely delighted that you have had a great experience with us and Luke in particular! I will ensure this is passed onto him. Thank you again! Best wishes.
Thank you James Tucker for the smooth…
Thank you James Tucker for the smooth process of updating my life insurance.
9 August 2023
Unprompted review
Reply from Better Protect
Hi, we are delighted to hear that James Tucker was able to make your experience with us a smooth one! I will ensure to pass this on! Thank you for your 5-star review.
James Tucker have an excellent…
James Tucker have an excellent communication skills and very impressive ability to communicate with people. We are happy and highly appreciated his patience and willingness to explain everything that we need to know. Excellent work 👏👏👏.
7 August 2023
Unprompted review
Reply from Better Protect
Hi Matt, thank you for such a wonderful review! I will ensure to pass on your comments to James Tucker and we really appreciate you taking the time to share your feedback with us! Thank you for taking the time to leave us a 5-star review! All the best.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.