Mark is doing great things to deliver what Hams want in a radio not only for survival, but an all around daily unit! The UV9PX+ delivers outstanding quality and all the features you didn’t even know y... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every time that I have used BSR I have experienced very good pricing, quick response to my inquiries and lightening fast shipping. The products, mostly Wouxun brand radios, have been excellent and wor... See more
Company replied
Paid for codeplug. Expected download or in the mail. Never happened. Sent follow up email to BSR and haven’t heard back. CCard was charged. Think I fell through the cracks. UPDATE: I am happy to s... See more
Company replied
Great experience doing business with Better Safe Radios. Had a few questions about some other products Mark sells, he answered my email the same day. The Better Safe radio programming Mark does is a h... See more
Company replied
Company details
About BetterSafeRadio.com
Written by the company
The Best Deals on Commercial-Grade Wouxun, Ailunce, & Retevis Part 97 Amateur HAM, Part 95E GMRS, Part 95J MURS, Part 95B FRS & Part 90 LMR Emergency Two-Way Radios & Walkie Talkies, Scanners, Accessories, Custom Programming & Consulting for Preppers, Families, Overlanders, Recreation, Scouting, Off Roading, Business, Neighborhood Watch/Safety, Private Security, CERT, ARES, RACES, REACT, EARS, CAP, MARS, SKYWARN, NOAA NWS, AMSAT, Government, Public Safety, Disaster Preparedness, Civil Unrest & Survival SHTF Prepping.
Most people today take our modern communications system for granted and don’t realize that during a major “Act of God” like a natural disaster, civil unrest or the loss of the rule of law, which some refer to as a SHTF event (when the $hit Hits The Fan), or even what some speculate is a very real possibility in the modern age of warfare, an EMP (Electro-Magnetic Pulse) blast, these systems that we’ve come to rely on such as your cell/mobile phone, your home telephone and the Internet may become unreliable, or even completely inoperable. In fact, it wouldn’t even take a major disaster to disrupt your ability to get help – it could be something as simple as the power going out due to excessive heat or a strong solar flare, which has happened in the past, and that’s when you need an EmComm (Emergency Communications) solution.
When the SHTF, BetterSafeRadio than Sorry!
Most people today take our modern communications system for granted and don’t realize that during a major “Act of God” like a natural disaster, civil unrest or the loss of the rule of law, which some refer to as a SHTF event (when the $hit Hits The Fan), or even what some speculate is a very real possibility in the modern age of warfare, an EMP (Electro-Magnetic Pulse) blast, these systems that we’ve come to rely on such as your cell/mobile phone, your home telephone and the Internet may become unreliable, or even completely inoperable. In fact, it wouldn’t even take a major disaster to disrupt your ability to get help – it could be something as simple as the power going out due to excessive heat or a strong solar flare, which has happened in the past, and that’s when you need an EmComm (Emergency Communications) solution.
When the SHTF, BetterSafeRadio than Sorry!
Contact info
5318 E 2ND ST # 352, 90803, Long Beach, United States
- 833-277-7737
- Sales@BetterSafeRadio.com
- bettersaferadio.com
4.8
Excellent
992 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You have great customer service
You have great customer service. Always quick to reply to e mails, questions answerws asap.
23 September 2025
Reply from BetterSafeRadio.com
Thanks so much for this Gino, I really appreciate it. Cheers and Be Safe!
Reply from BetterSafeRadio.com
Thanks a bunch for this Bill, I really appreciate it. Cheers and Be Safe!
World Class Customer Service
I wrote BetterSafeRadio with a number of questions about various radio options and configurations. I was truly surprised at the depth and thoughtfulness of his answers. Most customer service these days is somewhere between poor and non-existent. Mark's responsive attentiveness was a welcome and dramatic exception. I look forward to doing business with him in the future.
5 October 2025
Reply from BetterSafeRadio.com
Thanks so much for this, I truly appreciate it. I'm glad I was able to help and I look forward to doing business with you in the future as well. Cheers and Be Safe!
Very good service
21 September 2025
Reply from BetterSafeRadio.com
Thanks a bunch for this Glen, I really appreciate it. Cheers and Be Safe!
Buying from Mark at Better Safe Radio…
Buying from Mark at Better Safe Radio was one of the best experiences I have had with a vendor in quite a while. They kept me informed of the order status until delivery at my home and when I experienced some programming issues, Mark was very responsive, understood my problem and was able to help get me squared away quickly. Service after the sale was outstanding! Buy with confidence from Better Safe Radio, you won't regret the purchase.
1 October 2025
Reply from BetterSafeRadio.com
Thanks so much for this JD, I really appreciate it. I hope you love the gear and I look forward to doing business with you again in the future. Cheers and Be Safe!
Mark was quick and informative in…
Mark was quick and informative in answering my questions. I’ve ordered 2 radios and accessories from Better Safe Radio so far and planning on ordering more.
Thank you, Mark
14 October 2025
Reply from BetterSafeRadio.com
Thanks a bunch for this Dan, I really appreciate it and you're very welcome. I'm glad you're happy with the gear and look forward to doing business with you again. Cheers and Be Safe!
Reply from BetterSafeRadio.com
Thanks a bunch for this, I really appreciate it. Cheers and Be Safe!
Reply from BetterSafeRadio.com
Thanks a bunch for this E B, I really appreciate it. Cheers and Be Safe!
The juice is worth the squeeze
There are alot of cheap radios out there that you can buy but if your serious about the hobby your going to have to pay a little more for better quality, the good one are superheterodyne and you can get those at bettersaferadio.com for a reasonable price
19 September 2025
Reply from BetterSafeRadio.com
Thanks so much for this Michael, I really appreciate it and I couldn't agree more. ;) I'm trying to reduce costs and prices a bit now also, to help more people get into these market-leading radios. Cheers and Be Safe!
Great service.
26 August 2025
Reply from BetterSafeRadio.com
Thanks so much for this Rafael, I truly appreciate it. Cheers and Be Safe!
Super service! The best place to buy your next radio
15 August 2025
Reply from BetterSafeRadio.com
Thanks a bunch for this, I really appreciate it. Cheers and Be Safe!
Reply from BetterSafeRadio.com
Thanks a bunch for this David, I truly appreciate it. Cheers and Be Safe!
Reply from BetterSafeRadio.com
Thanks a bunch for this John, I really appreciate it. Cheers and Be Safe!
The entire experience was great!
The entire experience was great! I love that BSR is very fast in responding to emails. The web site is very easy to work with, no constant adds, or out dated content.
Mark knows his stuff and is very professional. The product came earlier than expected. If I could give 10 star's would.
27 August 2025
Unprompted review
Reply from BetterSafeRadio.com
Wow! Thanks so much for this great review Curtis, I truly appreciate it. You made my day and reviews like this make me want to do even better. :) I look forward to doing business with you again in the future. Cheers and Be Safe!
Great products and service after-the-sale.
Mark is always a straight-shooter and delivers on his promises. Equipment is solid and support is outstanding. He has always answered all of my questions in a timely fashion. Have recommended BSR to many ham friends.
3 September 2025
Unprompted review
Reply from BetterSafeRadio.com
Thanks so much for this Jim, I truly appreciate it. Thanks for helping to spread the word also. Cheers and Be Safe!
BetterSafeRadio is a great source for…
BetterSafeRadio is a great source for old hams and new hams alike who are looking for a simple, easy to operate and program radio.
20 August 2025
Reply from BetterSafeRadio.com
Thanks a bunch for this AAWX, I really appreciate it. Cheers and Be Safe!
Reply from BetterSafeRadio.com
Thanks a bunch for this John, I really appreciate it. Cheers and Be Safe!
KG-UV9PX+ : Top Notch Radio
As advertised, fast shipping, USPS not so much, Tracking great, Webpage info and downloads awesome and Packaged great. The radio has excellent ears and sensitivity. I'm pleased !!!!!!!!
20 August 2025
Reply from BetterSafeRadio.com
Thanks so much for this Michael, I really appreciate it and I'm glad you're happy with everything so far. Cheers and Be Safe!
Better Safe Radio--top notch!
I've ordered Wouxun KG-UV9GX GMRS two-way radio transceivers and scanners as well as an accessory from BetterSafeRadio. Mark, the owner, has created a very informative website for individuals/families interested in handheld radios that might be used in emergency situations, specifically from the Wouxun, Ailunce, and Retevis brands. He provides a free informative email newsletter and blog website as well....very prompt and helpful response when I made an order mistake and contacted him at the cited email address on the website. I certainly recommend BetterSafeRadio.com as a website worth checking out if you're looking for a handheld radio to part of your own family home preparedness!
28 August 2025
Unprompted review
Reply from BetterSafeRadio.com
Thanks so much for this detailed review Randolph, I truly appreciate it! I wish the best for you and your family and I'm glad the radio gear is helpful. Cheers and Be Safe! -Mark
I love that when I order from you I get…
I love that when I order from you I get it right away thanks 😊
21 July 2025
Reply from BetterSafeRadio.com
Thanks a bunch for this Anna, I really appreciate it. Cheers and Be Safe!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.