betterview Reviews 23

Excellent service.

I spoke to three clinics and Radhika seems to give the most honest advice and do much more work and explain my options fully, eventhough that meant me possibly not proceeding with surgery.

By comparison, the other clinics tried to get me to book a procedure and it wasn’t clear whether that would be the best option.
I have more belief that in Radhika as she listens and tries to understand the exact situation with your eyes.

I am totally satisfied with the level of expertise and knowledge of the team. The service was seamless, the staff were helpful and i peft totally satisfied. Would definitely recommend them.

Staff were welcoming and professional. Procedure was as expected and well communicated. Extremely pleased with the results.

the service was amazing

Everyone was so helpful, friendly and kind; explaining everything regarding the different types of surgeries so well.

The guys at Betterview Westfield were very helpful and easy to talk to.

My experience with betterview was fantastic from start to finish. I could not have asked for a smoother and more straight forward laser eye experience. Would 100% recommend to everyone considering laser eye treatment - do it! You won't regret it!

All of the team at betterview are so kind and helpful and made me feel comfortable the whole way through, from my first consultation to the after care. They are very easy to get in contact with if you have any worries or just have an enquiry. They are always happy to help and very reassuring. The after care from the surgeon and the team has been amazing, making sure everything is healing well etc. I’m so glad I went with betterview, it’s genuinely changed my life.

Caring people

Very well attended, clean and beautiful space, attentive staff

The consultation process was smooth from start to finish and the hospitality provided by was phenomenal. I cannot recommend this place more to any who plan on getting a laser eye surgery consultation.

From start to finish I was clearly instructed on what will happen and how the procedure will go. Edin was really helpful throughout the process and days I visited the clinic. Good price and painless procedure (minus the little fidget bits of clips to keep eyes open / clean eyes once laser is done).
First song I posted on my IG story was “I can see clearly now…..”.

Amazing service at betterview from start to finish consultation was easy and i felt very comfortable. Everything was explained so nice and easy

Very good first appointment at Betterview in Westfield. Both members of staff were very professional and extremely helpful explaining the procedure.

Very professional staff and service

I got a friendly welcome, the staff are very nice, the procedure and payment options were explained clearly. The environment is also very clean. I booked my procedure and I am looking forward to it.

Very thorough customer service from the initial booking; I was contacted to confirm, given easy to follow directions to the clinic and had a really wonderful initial consultation that felt thorough, tailored to my needs and importantly not rushed. Aesthetically it’s a beautiful and calm space and the informative communications regarding next steps have helped build confidence in the service and treatment. Would highly recommend to anyone looking for a high-touch service.

It was great experience, easy to find best location, staff was great, friendly atmosphere and the best part is they have fixed price no hidden charges

Betterview is truly outstanding! I had the SMILE procedure done on 20th December 2024, and I still can’t believe the results—perfect vision after years of relying on glasses.

From start to finish, the experience was excellent. Edin’s customer service was second to none; he provided amazing support throughout the process and made me feel so confident in my decision. Radhika was exceptional during the surgery, and her skill and professionalism put me completely at ease. The procedure was quick, painless, and truly life-changing. I can’t thank the team at Betterview enough.

If you’re considering laser eye surgery, this is the place to go. Highly recommended!