Betway Group Reviews 

199
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

DO NOT TRUST THEM! VERY DISAPPOINTED! Betway has kept £720 of my money and refused to pay my withdrawal. My withdrawal had been pending since 29 June. I provided the documents requested... See more

Rated 1 out of 5 stars

After winning a few thousand quid, wouldn't let me withdraw to the card I'd deposited with. No phone support, no live chat, NO EMAIL SUPPORT! Only way to contact them was on Twitter. Eventually... See more

Rated 1 out of 5 stars

Weeks and weeks 7 to be exact I've not been able to deposit with betway. Numerous calls from betway about my negitive reviews on trust pilot. Last call 4 days ago saying my depositing was backed up... See more

Rated 1 out of 5 stars

Was told to verify my account which I did. Because I used a relatives card who gave me permission to do so they decided that my bet which I won didn’t stand and said they will refund me my deposit amo... See more

Company details

  1. Betting agency
  2. Bookmaker
  3. Casino
  4. Gambling house
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

Information provided by various external sources

Betway is one of the worlds leading betting and gaming companies, and with a confirmed record breaking pay out, Betway is a company you can trust.


Contact info

You should know

1.2

Bad

TrustScore 1 out of 5

199 reviews

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No history of asking for reviews

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1.2

All reviews

(199)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total con of a company they will not…

Total con of a company they will not pay if you win anything , I withdrew around £600 over a month ago a couple of days later asked me for documents and to ring them which I did, they confirmed They received them and my account had been valicated yet nearly a month later still not got my own money back speak almost daily and get the same thing said ,the operations are reviewing my account and it will be sorted ASAP and there is no time limit to when I get my money back , a they wil restrict you if you look like you might win within a couple of bets then if you have money looks like they will do anything to pay you it back , AVOID

29 November 2018
Unprompted review
Rated 1 out of 5 stars

I was working my way through a few…

I was working my way through a few offers they had advertised, then when I was due to receive a freebet they told me that they had emailed me beforehand to tell me I wasn't eligible for these (without giving any reason). So I worked towards absolutely nothing only for them to lie and tell me they had contacted me.

No email whatsoever. Not even in my spam's spam where they belong.

19 November 2018
Unprompted review
Rated 1 out of 5 stars

After my horse was withdrawn and the…

After my horse was withdrawn and the bet was void they returned my money to me as a free bet which is wrong and goes against they're own rules on the website which says the money should be returned . I had no chance to withdraw my money as they gave me it back as a free bet and even if i was to do another bet with it I wouldn't have received the stake cause these clowns gave it back as a free bet. Now they are ignoring me and lying on trustpilot saying they returned my stake which they haven't and I have screenshots to prove it . Utter scum and I hope they get shut down, I'm gonna report them to the appropriate people .

11 November 2018
Unprompted review
Rated 1 out of 5 stars

Bunch of scammers. Avoid at all costs!!

Was told to verify my account which I did. Because I used a relatives card who gave me permission to do so they decided that my bet which I won didn’t stand and said they will refund me my deposit amount but not my winnings. If there that strict surely they should get everything verified before taking your deposit instead of waiting till you’ve give them money. Avoid at all costs seems to be a regular thing!!

14 August 2018
Unprompted review
Rated 1 out of 5 stars

Not Received my winnings after 4…

Not Received my winnings after 4 months, gave them my ID proof of address, and spoken to then many times, they said it will be sent into my card, but still have not got it, a year on. they want to keep your winnings, especially if its big amount, slow in depositing wins. Have yet to receive my winnings. avoid while you can.

27 June 2018
Unprompted review
Rated 1 out of 5 stars

On the 27th of April I have made a…

On the 27th of April I have made a deposit of 520 euros, I have won around 800. I was asked to provide documents which I have sent immediately. After that I had a verification call. One day later the operator confirmed that my acount has been verified and the withdrawal is about to bo proceeded shortly. It has been a week eversince, I am asking each day about the current status and each time the situation is the same - that the withdrawal is going to be paid out soon. The withdrawal is on the same status since that - work in progress. My username (I can send via email). How long would I wait for my money?

12 May 2018
Unprompted review
Rated 5 out of 5 stars

Great Bookies

I found their website to be very easy to navigate. Deposits and withdrawals have been hassle free. No complaints at all.

19 March 2018
Unprompted review
Rated 5 out of 5 stars

Excellent betting company

Excellent betting company. The best by a very long way, has the best odds, the best website and the best mobile betting app. No brainer to use betway. Fantastic customer service too. Always helpful 24/7.

26 February 2018
Unprompted review
Rated 1 out of 5 stars

I deposited £1300 with this company

I deposited £1300 with this company, placed some bets, some winners, some losers and requested a withdrawal of £1050 a few days later. That was 10 days ago - still waiting for it. Every day I contact them they say it is still being processed, no one phones you back, you can never speak to a manager, it's a joke - I have now reported this to my bank fraud department to take forward as it is covered by Visa. Avoid them like the plague.

21 June 2017
Unprompted review
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