Betway Reviews 253

TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

Let me just say all these horrendous reviews of the bonuses not paying and so on and so forth. I deposited 40$ today and I got a bonus and Was able to cash out $800. From what I read their cash out is... See more

Rated 1 out of 5 stars

terrible service, takes ages to get best odds paid into funds. very poor customer service, took 45 minutes to try fix a bet a placed without success, got promised by customer service an email off the... See more

Rated 1 out of 5 stars

0 stars scammers and smugglers these betway people they are looting our money.if we win and try to withdraw money they will unnecessary block your account and you will never get your money back.after... See more

Rated 1 out of 5 stars

OPEN AN ACCOUT DAY B4 GRAND NATIONAL.APPROVED ACCOUNT SO I DEPOSITED. WENT TO PLACE BETS DAY AFTER AND ACCOUNT HAD BEEN RESTRICTED. SAYS PLEASE CONTACT CUSTOMER SERVICE TRIED ALL WEEK GOT NOWHERE. SPO... See more

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2.1

Poor

TrustScore 2 out of 5

253 reviews

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Rated 5 out of 5 stars

So Far So Good!!!

Let me just say all these horrendous reviews of the bonuses not paying and so on and so forth. I deposited 40$ today and I got a bonus and Was able to cash out $800. From what I read their cash out isn’t instant and I understand that. But so far so good with Betway, I will update when I receive my Cashout. So far I have no complaints!!! Their slots are generous and not tight as some say. Don’t ruin a sites reputation because you didn’t win, That’s why they call it gambling!!

4 November 2024
Unprompted review
Rated 1 out of 5 stars

0 stars scammers and smugglers these…

0 stars scammers and smugglers these betway people they are looting our money.if we win and try to withdraw money they will unnecessary block your account and you will never get your money back.after sending 25 times my valid address proof and bank statements they have blocked my account same happened to my friends account also. These people are scammers please do not login st betway. They are cheaters.

30 September 2023
Unprompted review
Rated 1 out of 5 stars

They are the biggest cheats on the…

They are the biggest cheats on the planet. If they lose dont expect them to give your money to you.
Betway account: gagankat

Once i started the withdrawal, they asked me for documents. once i provided them the documents. They locked my account.. But let me tell you what I already have the screenshots for my withdrawal request

11 September 2023
Unprompted review
Rated 1 out of 5 stars

STAY WELL AWAY!!!

STAY WELL AWAY FROM THESE COMPLETE FRAUDS!!!

You will NEVER win more that £50 on a bonus feature and the endless amount of dead spins is disgusting!! Spend your money elsewhere

31 August 2023
Unprompted review
Rated 3 out of 5 stars

Speaking to advisors

Wagered 25 pound to get bonuses which was 5× 5 pound accas and it's saying I only wagered 20 tried about 8 times to speak to advisor but was in a queue for over hour didn't get through numerous times 😔😔

28 August 2023
Unprompted review
Betway logo

Reply from Betway

Hi Chris,
Thanks for posting a review.
Let’s look into that for you — please respond to our private message.
Regards,
The Betway team

Rated 1 out of 5 stars

Has anyone had this experience

Has anyone had this experience?
I placed bets a long while ago on the Rugby World Cup 2023
I bet on England Ireland New Zealand and South Africa to win at various times.
My England and New Zealand bets have vanished from my account. This was last week and now, this week the Ireland bet has vanished ?? I have contacted the various channels of help
Just wondering if any other people have lost bets ?

20 July 2023
Unprompted review
Betway logo

Reply from Betway

Hi Gary,
Thanks for posting a review.
Let’s look into that for you — please respond to our private message.
Regards,
The Betway team

Rated 1 out of 5 stars

Playing on new game gold digger got the…

Playing on new game gold digger got the bonus got up to £34 moved up to next level then kicked me off the game won’t let me load and says lost connection it’s been over a week since I played let’s me play every other game but the game I was winning on won’t let me play had email asking me to clear cache which I have done but still no reply from customer services. I think because I was winning they Locked me out the game

16 June 2023
Unprompted review
Rated 1 out of 5 stars

Not a good site

I signed up as a new member on the understanding I would receive a welcome bonus of 100 free spins on “Big Bass Bonanza “ once I wagered my deposit. But the game won’t open to allow me to play yet every other game opens no problem. I am so disappointed as I can’t even get to speak to anyone or my email not answered. I won’t give up as this is totally unfair especially when no one will acknowledge your query

9 June 2023
Unprompted review
Betway logo

Reply from Betway

Hi, Carol.

Thanks for your feedback.

We’ll contact you as soon as we’re done
reviewing your account.

Regards,
The Betway team

Rated 1 out of 5 stars

Wanted to give it a higher review but:

Wanted to give it a higher review but:
I signed up for the deposit £10, wager £10, get a 100 free spins on Big Bass Bonanza welcoming bonus, got the email to say I can use them by launching the game and as soon as I did I get the “It seems you’re not logged in.” Which is false; trying to get to an advisor on the live chat is horrendous; unlike other sites and I’m currently in queue and been waiting for nearly an hour, just to get what I’m entitled to after holding up my end of the bargain.
Definitely puts me off from staying as a customer.

Edit: They said they’ll PM me but still waiting on the message.

11 June 2023
Unprompted review
Betway logo

Reply from Betway

Hi, Jack.

Thanks for posting a review.

Let’s look into that for you — please respond to our private message.

Regards,
The Betway team

Rated 1 out of 5 stars

Signed up as advertised Deposit £10 get…

Signed up as advertised Deposit £10 get 100 spins I Deposited played some games spent about £20 in wagers got my email hey your 100 spins are ready for you great I thought.
Go to the game that is eligible and bam nothing so I go to live chat to be told, so sorry but our Operations Department have decided that your account is not eligible (at 9pm at night) even though they sent me the email confirming that I had been deposited my free spins prior to me questioning where my free spins were.... absolute scammers beware this rip off company.

2 June 2023
Unprompted review
Betway logo

Reply from Betway

Hi, Stuart.

Thanks for posting a review.

Let’s look into that for you — please respond to our private message.

Regards,
The Betway team

Rated 1 out of 5 stars

Day 10 still waiting

Day 10. Have been waiting for 50 dollar withdrawal for well over a week now. Payment sitting on “processing completed”. When I mention to Betway. They want pdf bank statement proving I haven’t received it. I send them that. I send them all the info they asked for and now it’s just no response. CROOKED. Do not put your money if you never want to see it again. I just want the money back that I pulled. It’s sitting somewhere but I can’t get ahold of anyone. Worst customer service I have ever dealt with. It’s a shame

5 February 2023
Unprompted review
Betway logo

Reply from Betway

Hi, Kyle.

Thanks for your feedback.

We’ll contact you as soon as we’re done reviewing your account.

Regards,
The Betway team

Rated 1 out of 5 stars

Criminals-Stay Far Away

Day 6 no communication whatsoever.. Account locked now can't contact support. Stole my money and no way to fight them as they only respond through chat. Stay Far far away these people are criminals

22 January 2023
Unprompted review
Betway logo

Reply from Betway

Hi, Richard.

Thank you for taking the time to leave a review. We have reviewed your account and see that our Customer Care team is looking into this for you.

Please refer to the email correspondence for any updates on your complaint.

Regards,
The Betway team

Rated 1 out of 5 stars

I made a pay pal deposit for £100 it…

I made a pay pal deposit for £100 it went through and never showed in my balance apparently betway rejected it but the Money has still gone live chat is horrendous poor service and no resolution just fobbed off
Now it’s been around 26 hours stlll have no money back!!!!!!
Never had an issue before clearly a problem with the site
Poor stealing customers money - reading the reviews it’s happening often I would avoid I’m certainly going too

3 January 2023
Unprompted review
Betway logo

Reply from Betway

Hi, Gemma.
Thanks for taking the time to leave us a review.
We’d like to get in touch with you to discuss this further.
Please respond to our private message.
Regards,
The Betway team

Rated 1 out of 5 stars

"We’ve recently reviewed your Betway…

"We’ve recently reviewed your Betway account and have taken the decision that you will no longer be eligible for any sports promotions, Our decision is final and will not be overturned" Says all you need to know about this bunch of amateurs. If you win they restrict your account. They only want losers using them.... so if your account hasnt been restricted then odds are you're giving them money. Stop using this con outfit.

16 December 2022
Unprompted review
Rated 1 out of 5 stars

Betway will never pay winnings

I have been waiting for a bet to settle since March. First time the manager said that will take up to august for them to decide on the game. When august came they said they need further few months in order to decide.
They frozen my account and l have complained to negotiating site as l still have my money frozen not only the winnings.
I am now preparing to follow this case with gambling commission as l have no more hopes that this company will ever pay me back my money.

28 March 2022
Unprompted review
Rated 1 out of 5 stars

Avoid them they taken money from bank…

Avoid them they taken money from bank account but not put on betway account try contact send email with proof my bank stetmant no one not replay live chat people very rood

7 October 2022
Unprompted review
Betway logo

Reply from Betway

Hi, Zana.

Thanks for your feedback.
We’ll contact you as soon as we’re done reviewing your account.

Regards,
The Betway team

Rated 3 out of 5 stars

Deposit issue

Never had an issue with Betway. Won quite a lot and speedy withdrawals. However I deposited tried to deposit today and it said it was declined by my bank. So I tried again and it was successful but they’d took both the failed and successful deposit attempts from my bank account but only credited me with one deposit instead of them both?
I’ve emailed them regarding this but trying to speak to someone on live chat is impossible as it’s is all done through automated bots.
I hope this gets rectified soon as I like Betway.

28 September 2022
Unprompted review
Rated 1 out of 5 stars

Such a terrible site!

Such a terrible site!! I made a cashout almost 3 weeks ago, i contacted them after 5 days because i couldnt understand why i havent recived my cashout, then they told my that i made to my old card. And they ofcause couldnt transfer them (They didnt even inform me about this i have to contact them to find out where my money was) - Then i was told to verify my new card, i did that after 3 days, everything was approved (my doc)!!.

But after almost 14 days im still waiting to get my cashout!!

What a scam site

DONT WASTE YOUR TIME AND ENERGY THERE

15 August 2022
Unprompted review
Betway logo

Reply from Betway

Hi, John.
Thanks for taking the time to leave us a review.
We’d like to get in touch with you to discuss this further.
Please respond to our private message.
Regards,
The Betway team

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