betwentys.com Reviews 31

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Absolutely awful. Ordered item (iPhone 12 mini case). No communication from supplier after taking two weeks to arrive. On arrival, item was low quality, stiff with side buttons not working. Had... See more

Company replied

Rated 5 out of 5 stars

I have now purchased four phone cases from betwentys and love each one. I had difficulty choosing a design because there are so many unique ones to choose from. The phone case itself is very protect... See more

Rated 1 out of 5 stars

I purchased from this site, they sent me my product but unfortunately the post sent it back after some days without knowing anything. Nobody contact me. I contacted them but since then nobody helped m... See more

Company replied

Rated 5 out of 5 stars

I love so many products on BeTwenties! They always have something slightly different that catches my eye. Fast delivery and fab customer service!!

Company details

  1. Gift shop

Written by the company

Searching for a perfectly thoughtful gift for a loved one? Whatever you’re searching for, we’ve got one-of-a-kind wares for you to choose from. So whether you’re shopping for someone else or yourself, you’ll discover inspiring collections for (almost) everything in this magical marketplace. beTWENTYS is a leading seller of eco & creative gifts and homeware, with colourful ranges that will brighten up any home. Our site is packed with the most modern, vibrant and exciting gifts for both men and women. We careful select our manufacturer, and strive to provide high quality products. We ship orders Monday-Friday. If you have any questions about anything, please don't hesitate to contact us - betwentys@gmail.com.


Contact info

3.3

Average

TrustScore 3.5 out of 5

31 reviews

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Rated 1 out of 5 stars

Placed order over a month ago

Placed order over a month ago, money taken from my account but order still not arrived!

7 October 2021
betwentys.com logo

Reply from betwentys.com

Hi Lucas, thanks for taking time to leave a review. Your parcel has been delivered already and please let us know if you have any questions further. We are always here to help. If you could update your review for us, it would mean so much to our team!

Rated 5 out of 5 stars

Very happy with our purchase

Very happy with our purchase, 3 lovely coffee tea and sugar jars, green marble effect. They didn't take to long to arrive and they look lovely on our worktop side.

3 October 2021
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Reply from betwentys.com

Thank you for your kind review. We appreciate it :)

Rated 5 out of 5 stars

I love their items so much

I love their items so much, they are so pretty. Was meant as a gift and my sister loves it for sure. Thank you and I would like to recommend this shop.

27 September 2021
Unprompted review
Rated 2 out of 5 stars

Disappointing

I was really excited about this shop because it’s full of ‘eco friendly’ homewares but it turns out they’re all shipped individually from China upon ordering which isn’t very eco… also I ordered 2 products; a wooden salt and pepper grinder set and a pair of oven gloves.

The salt and pepper grinders are very nice but not like the picture (one is a completely different shape?) and the oven gloves never arrived - a confusion with Royal Mail - so were returned to sender back in July but I’ve not heard anything about a return/refund. Disappointing because they have such a nice range, but I don’t think it’s worth the price for the shipping time, plus the fact that items are shipped overseas individually isn’t very ‘eco’ at all so not for me.

6 September 2021
betwentys.com logo

Reply from betwentys.com

Thanks for taking time to leave us a review. Regarding your case, could you send a photo to our customer service team (betwentys@gmail.com) of the defective item? Our team will follow this up for you and provide you with the best solution.

For the oven gloves, the Royal mail tracking shows the item has been already signed for. If you are still haven't received it yet, we are happy to assist further, please contact us via email. Sorry for the inconvenience.

Rated 1 out of 5 stars

The product has arrived after a week…

The product has arrived after a week and looks totally different from item brought not happy and will not be shopping here again

11 August 2021
betwentys.com logo

Reply from betwentys.com

Thanks for taking time to leave us a review. Regarding your case, we have already sent you a replacement. Please let us know if you have further questions about this.

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