Beverly Goods Reviews 

63
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the products, noting that they work exactly as advertised and are well-made. People frequently praise the fast and accurate delivery, often receiving their items quickly and with good packaging. However, some customers also noted concerns regarding product quality, with items sometimes appearing flimsy or not matching the advertised descriptions. Additionally, a few people experienced issues with their orders, such as receiving only one item from a 'buy one, get one free' deal or finding products were not as expected from online representations.

What people talk about most

Product

Customers had positive experiences with the product, often expressing satisfaction and love for their... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency.... See more

Order

Users describe ambiguous interactions with order experiences, with some customers reporting that ordering was... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction, stating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Am very glad I ordered your product. It works well and proves to be a good safety feature for charging, as well as being very convenient.

Rated 5 out of 5 stars

I'm very satisfied with the product. I contacted you and you responded quickly. Communication was great

Rated 5 out of 5 stars

Fans work really well. However, the delivery service was a bit careless when they delivered, instead of placing it on the concrete step, it was more tossed. Fortunately, nothing was broken!


Company details

Written by the company

Beverly Goods is an online retailer of premium home, tech, and travel essentials. We curate everyday products that are built to last, ship quickly across the U.S., and back every order with responsive human support and a secure checkout.


Contact info

4.2

Great

TrustScore 4 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(63)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The Phone Charger doesn't work.

I just received the phone charger with stand and 5' long charger cord l. It was outside my door when I went out to get my mail.

The product looks the same as in the advertisement but the charger won't stay in the charger slot in the phone. It falls out! It won't work even if I try to hold it in the slot.

How can I return it for a refund?

Also, my credit card was billed for more than $11 more than I authorized. What's up with that? Hidden fees?

1 August 2026
Unprompted review
Rated 5 out of 5 stars

The product I bought was as advertised…

The product I bought was as advertised if fact last night it popped out at frist I thought my phone blew up but it's only the phone charger stop charging and hitting the desk top lol it's great delivery was a bit longer than I expected but I have it just waiting for my second order to arrive

30 July 2026
Unprompted review
Rated 1 out of 5 stars

Handle with care?!

Very disappointed with the lack of care with my delivery! Upon receiving my package it looked as though someone tried opening it and the box was crushed. When trying to chat with customer service they denied me even though I have valid proof. I will definitely not purchase through this company again!

31 July 2026
Unprompted review
Beverly Goods logo

Reply from Beverly Goods

Hello Dad Sutphen,

This is absolutely unacceptable, we apologize for our customer service team not providing you with the recourse that you deserve. No one should have to deal with a broken product or box upon delivery.

Please give us a chance to make this right. We have requested your information through Trustpilot and hope you can get back to us as soon as possible.

Rated 1 out of 5 stars

Product does not get delivered

Product does not get delivered. Horrible experience, asked to upgrade the prouduct after i paid for it and said what you ordered is the old one. SCAM ALERT

1 August 2026
Unprompted review
Beverly Goods logo

Reply from Beverly Goods

Hi Everyday Huhaa,

Thank you for taking the time to leave this feedback, and I'm sorry your order failed to be delivered. That is not the experience we want anyone to have.

I'd like to look into what happened with your shipment and get this sorted for you directly. We have requested your information through Trustpilot.

We appreciate the opportunity to make this right.

Rated 1 out of 5 stars

Storage bags were out of advertised as…

Storage bags were out of advertised as reinforced. They came and look like they were from a dollar store. For $50 for four it’s ridiculous ridiculously overpriced. They don’t even have a piece of cardboard to hold the bottom open. It looks like a big sack with cheap zippers. Do not even bother to waste your money.

31 July 2026
Unprompted review
Beverly Goods logo

Reply from Beverly Goods

Hello Nicole,

Thank you for the honest feedback, and I'm sorry the bags didn't match what you expected. When something doesn't hold up to the customer's expectations, that's on us to fix.

We have requested your information through Trustpilot, please get back to us so we can make this right for you.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. No refunds. Tried to cancel order immediately after placing it. They refused.

27 July 2026
Unprompted review
Beverly Goods logo

Reply from Beverly Goods

Hi Lisa,

Thank you for flagging this, and I'm sorry for how your cancellation request was handled. A request made right after checkout should have been easy for us to act on, and it sounds like it wasn't.

I have requested your information through Trustpilot and would appreciate the opportunity to personally make this right for you.

Please get back at your earliest convenience!

Rated 1 out of 5 stars

I ordered fast-Charging Cable with…

I ordered fast-Charging Cable with Invisible Stand | USB-C & Lightning charging cord for my iphone 14plus. I was expecting the cord to be separate from the base, but it was attached with no way to remove it. I email their "customer service" address to let them know I didn't receive what I ordered and wanted to return it. They replied that they don't accept returns! I asked them why they didn't have a product guarantee like all other reputable companies do. They replied that they would only reimburse me for the shipping charge. I said no thanks! DO NOT BUY ANYTHING FROM BEVERLY GOODS! They will not let you return what you buy. BUYER BEWARE!

31 July 2026
Unprompted review
Beverly Goods logo

Reply from Beverly Goods

Hello Cliff,

We sincerely apologize for the experience that you had with our customer support team. Our team's focus is customer satisfaction, and it appears we fell short in your instance and we hope you let us make this right for you.

We requested your information through Trustpilot, we kindly ask that you provide us with it so we can offer the resolution you deserve!

Rated 1 out of 5 stars

Poor quality. Not as advertised.

The original order screen gives an approximate date the product will arrive. It arrived a week later than that. The product itself is very poorly made. The pictures look like it is solid whereas the actual product is very flimsy. If I try to lift it with items in it, it will break. And this is supposedly the upgraded version that I paid more for. Extremely disappointed.

30 July 2026
Unprompted review
Beverly Goods logo

Reply from Beverly Goods

Hello Unhappy customer, this is not the experience we want for our customers whatsoever. We pride ourselves on customer experience from the moment your order is placed to your package arriving at your front door. We want to make this right for you. We have requested your information in Trustpilot and kindly request you allow us to offer you a resolution! Thanks!

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