Beverly Hills MD Reviews 2,923

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often praising their quality and effectiveness. Many people have noticed significant improvements in their skin's appearance, including increased softness, smoothness, and a reduction in wrinkles and fine lines. Reviewers also appreciate how easy the products are to use and how quickly they see results. However, some people were dissatisfied with their orders, mentioning issues like receiving incorrect items or missing products. A few other people also felt that the user experience on the website, particularly the ordering process, was problematic, leading to unintended duplicate orders and charges. Additionally, some customers did not notice any improvement in their skin texture or hair fullness after using the products.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many customers have been using the... See more

Quality

Consumers find quality to be positive, with many reporting significant improvements in their skin, hair, and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the quick delivery and secure packaging... See more

User experience

People report ambiguous experiences with user experience. Many customers appreciate the ease of ordering,... See more

Price

Customers had ambiguous experiences with price. While some reviewers found the products affordable and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I believe that lasting results come slowly and from what you consume internally. That's what I like about Dermal Repair Complex, a capsule you take twice a day. I still use a moisturizer and sun scree... See more

Rated 4 out of 5 stars

I never thought that skin could be repaired by anything but applying lotion - a total of gallons of lotion over the years. With Beverly Hills MD Dermal Repair however, I have come to find- and it make... See more

Rated 4 out of 5 stars

I am still waiting for my hair to show the fullness and increased volume which is one of the main reasons i purchased the product. I also have not yet noticed the improvement in skin texture? Howeve... See more

Rated 5 out of 5 stars

This company has wonderful products !.Lift and sculpting cream,is exceptional for sensitive skins,plays well with other lines,and I could see a difference week one.Its a texture that EVERYONE would lo... See more


Company details

  1. Health and beauty shop

Information provided by various external sources

Beverly Hills MD has always had one goal: To provide highly effective, accessible solutions to our customer’s most difficult skincare concerns, right in the comfort of their own homes.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 29% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can see a difference in my skin!

I can see a difference and my skin is less crepy. I can't wait to see what the next two months bring. It's making me feel more confident and I'm going to start lifting some more weights for tone.

20 December 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. I tried cancelling the product and they keep sending it. No invoice, no contact information. But they have my credit card and keep on sending their products which I have yo pay to send back.

16 December 2024
Unprompted review
Beverly Hills MD logo

Reply from Beverly Hills MD

Hello Geri. My name is Sam, I am with Beverly Hills MD. I deeply apologize for any inconvenience you have experienced. I would like to escalate your review to our Customer Relations Team so that an agent may provide you with personalized care and investigate this further. Please email me at sam@beverlyhillsmd.com. I look forward to hearing from you soon.

Rated 4 out of 5 stars

I have been using the product for two…

I have been using the product for two weeks. In the first week my nails became strong and long. Then my skin became less dry. Week two after my facial mask I was glowing and today my puppet lines and my chin are tighter and my eyes are less crinkley.

14 December 2024
Unprompted review
Rated 1 out of 5 stars

Horrible experience with customer…

Horrible experience with customer service. I placed an order and shortly after faced an emergency with one of my dogs. As I realized the cost of tests and treatments, I immediately contacted their customer service to cancel my order, my ongoing subscription and asked for a refund. I explained my situation and all they did was continue to push their product and say how wonderful it was and if I wasn't satisfied to return the product. It took me 5 times and threats of reporting them for fraud and posting poor reviews if they did not cancel everything and issue a refund. 5 times, I had to listen about how wonderful their products are, their last ditch offer was to offer me a further discount. I asked to speak to a supervisor who was humanistic and could understand my situation. It was at this time that I was told I would receive an email confirming cancellation of my order. I am outraged and do not recommend this company at all.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

That this product is the real deal

Before, I found the video about this product I had been feeling bad about the way my face was feeling. It just felt like something was going on inside my skin. I would use creams/oil to try to make it smooth, but it didn't help. I am a 66-yr old Woman with diabetes and Fibromyalgia both can cause problems with skin. I couldn't afford to really get a good deal on this product but then I did get one for 2 bottles. I took it for the first week and already felt my face feel smoother. Hell, the extra skin over my eyes went away. I am thrilled with the results I'm seeing and feeling. I need to get back on the job market and I'm feeling much better about finding a job. I got compliments from my son and Grandson. I will continue to take Dermal Repair Complex. I'm on my 2nd bottle. I'm hoping I can get an affordable price again and get more. My face is so smooth. I'm so glad I found this product.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! It leaves a white residue, and doesn’t absorb into the skin! It dries on top of the skin, leaving a white filmy residue! Don’t waste your money!

5 December 2024
Unprompted review
Beverly Hills MD logo

Reply from Beverly Hills MD

Hello Patty. My name is Samantha, I am with Beverly Hills MD. I am sorry to hear you aren't seeing the results you had hoped for. I am happy to offer a few tips. Apply twice a day, cleanse prior to application, use both day & night for best results. Apply in an upward circular stroke and on clean dry skin, massage in a clockwise motion on each section for 15 seconds. I hope these tips help. While many of our customers see great results, we do understand that it may not be for everyone. For this reason, we stand by our 60 day money back guarantee. If you find that our formula is not a good fit, it can be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is sam@beverlyhillsmd.com. Have a nice day.

Rated 1 out of 5 stars

The neck serum is just sugar

The neck serum is just sugar. After it dried I looked like I rolled in sugar. Caked and crumbly.
I would attach photo of my neck bit it doesn’t have that option.

28 October 2024
Unprompted review
Beverly Hills MD logo

Reply from Beverly Hills MD

Hello Kirsten. My name is Samantha, I am with Beverly Hills MD. I am sorry to hear you aren't seeing the results you had hoped for. I am happy to offer a few tips. Apply twice a day, cleanse prior to application, use both day & night for best results. Apply in an upward circular stroke and on clean dry skin, massage in a clockwise motion on each section for 15 seconds. I hope these tips help. While many of our customers see great results, we do understand that it may not be for everyone. For this reason, we stand by our 60 day money back guarantee. if you find that our formula is not a good fit, it can be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is sam@beverlyhillsmd.com. Have a nice day.

Rated 1 out of 5 stars

Bad policies and bad customer service.

I purchased quite a few products over a period. I am on a fixed income so I had to use savings to do this. I accrued their points that I was going to use to purchase my next product. However this company will delete your points without EVER telling you they’re going to expire - NO NOTICE ever. Being on a fixed income, I really could’ve used those points because I have allergies to many OTC products. Instead when I called customer service I was treated like I was worthless. NEVER do business with this company, they don’t appreciate their customers unless they can buy buy buy.

24 December 2023
Unprompted review
Rated 1 out of 5 stars

This is the fourth product I bought…

This is the fourth product I bought from Beverly Hills. I should’ve known better. This is supposed to reduce lines around the mouth and I always take before and after pictures to see if it’s working. And it’s not. I realize I’m 76 years old and have lines around the lips, which is why I bought it. And it is not working for me.

24 November 2024
Unprompted review
Beverly Hills MD logo

Reply from Beverly Hills MD

Hello Karen. My name is Sam, I am with Beverly Hills MD. I am sorry to hear you did not achieve the results you hoped for. While many of our customers see great results with our formulas, we do understand that it may not be for everyone. For this reason, we stand by our 60 day Money Back Guarantee. If you find that our formula is not a good fit, it may be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is sam@beverlyhillsmd.com. Have a nice day.

Rated 1 out of 5 stars

Bought a tiny bottle of wrinkle repair…

Bought a tiny bottle of wrinkle repair night treatment. It was pretty pricey as are all their products. It was hard from the start to get anything to come out of the dispenser and it ran out in about two weeks. They like to show all five star reviews on all their products but if you take the time to look elsewhere for reviews, there are lots of negative reviews to be seen.

1 November 2024
Unprompted review
Beverly Hills MD logo

Reply from Beverly Hills MD

Hello Sylvia. My name is Samantha, I am with Beverly Hills MD. I apologize for any inconvenience you have experienced. We strive to keep our formulas as affordable as possible while using only the highest quality ingredients to ensure the best product for our customers. When price reductions are possible, we are happy to pass those savings along to our customers. We highly recommend signing up for our email newsletters or subscribing to our text club for exclusive offers and discounts. Also, all of reviews posted are genuine customer experiences and I want to assure you we do not alter or manipulate reviews in any way. That would be highly unethical and against our beliefs. I would like to mention that all orders are backed by a 60 day Money Back Guarantee. If you find our formula is not a good fit, it can be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is sam@beverlyhillsmd.com. Have a nice day.

Rated 2 out of 5 stars

I'm 62 year male with a bit of loose…

I'm 62 year male with a bit of loose neck skin and some vertical wrinkles.....I bought 3 tubes of the Rapid Lift Advanced Neck Serum...then with the upsale got 6 more tubes. Applied it just about everyday and sometimes twice a day for nearly 2 months with no visible results..Smells great..the only thing rapid was the refund for 6 tubes...I paid a small shipping cost. They refunded me quickly. I still have a bit of the first tube left and will continue to use the other two.

6 November 2024
Unprompted review
Beverly Hills MD logo

Reply from Beverly Hills MD

Hello Tom. My name is Sam, I am with Beverly Hills MD. I am sorry to hear you didn't achieve the results you hoped for. While many of our customers see great results with our formulas, we do understand that it may not be for everyone. For this reason, we stand by our 60 day Money Back Guarantee. I am happy to hear that one of our agents was able to assist you in receiving your refund. We hope you give us another shot in the future. If you ever have any questions, please do not hesitate to reach out. My email is sam@beverlyhillsmd.com. Have a nice day.

Rated 5 out of 5 stars

Doll face !

Rejuvenate-GH sounded like a terrific product to add to my beauty regimen.
When I first applied it, it was like velvet on my skin, so lightweight when applied. But the real test was if it made any difference in my appearance. I soon had my answer when my friend complimented me by saying that my face looked like that of a porcelain doll!
I thanked him over and over again! Wow, I think I’ll be using this product forever!

19 September 2024
Unprompted review
Rated 5 out of 5 stars

RESULTS! You can see the Results!

You truly can see the Results! Just turning 69, I noticed my hair was thinning some and I didn't have the new hair growth I used to have. You know, where those short little strands of new hair would stick out around the front of your face. I am seeing them again and loving them! My hair is noticeably thicker as well. Fingernails... I use my hands all the time and was always breaking a nail. Now they are hard, I don't break them and they are all growing. If you aren't sure, your toenails will convince you how fast your nails are growing! It is crazy! My skin, from this and all the BHMD products I am using has never looked better. I am so thankful I became a customer of theirs in August 2024. Their products are amazing! They make a difference. I am now a loyal fan! #LoveBHMD!

1 August 2024
Unprompted review
Rated 3 out of 5 stars

Using for one month so far

Using for one month so far. I have noticed that my skin is looking better. Specifically, the dry skin on my legs. I'm going to continue but can you tell me, what is the best time to take the capsules? I've been taking before bed with water.

20 September 2024
Unprompted review
Beverly Hills MD logo

Reply from Beverly Hills MD

Hello Josey. My name is Sam, I am with Beverly Hills MD. I am thrilled to hear you are starting to see results! There is not a time of day that works better for Dermal Repair Complex. However, we recommend taking the formula with food to help stimulate digestion and improve absorption. If you ever have any questions, please do not hesitate to reach out. My email is sam@beverlyhillsmd.com. Have a nice day.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look