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Be Well is a healthcare provider and online pharmacy for everyone. Our mission is to make healthcare accessible for everyone at any time. Our online doctors and pharmacists are on hand to provide you with advice and suggestions to help you find the best treatment for you. Be Well is for anyone over the age of 18. Whether you want to make purchasing your regular medication easier, or you’re looking for expert advice on a specific health issue, we can help.
1 Guest Street, WN7 2RP, Leigh, United Kingdom
2.3
8 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Try to book online, the system told me I couldn’t and I had to call customer service, 1,15” wait and still no one replied.
This is not the first time, it’s really frustrating and disappointing,writing a review is my only way to get some sort of attention.
Reply from Be Well
Hi Nicole, we are sorry to hear you have experienced this, but we believe this review has been posted for the wrong company as we have no record of your order.
Please double check the company you ordered from and reach out to them if this hasn't been resolved - we are Be Well Hub UK, an online Pharmacy based in the UK.
If we can be of any more help, please let us know.
I wish I didn't have to give any stars. Ordered one item and was charged for four! Didn't know this until I was charged and the money was drawn from my account. Then I get a message that they cannot cancel the order but that I have 30 days to return it! What fresh shopping hell is this???
Reply from Be Well
Hi Bonnie,
We’re really sorry to hear of your negative experience. However, we believe this review has been posted in error for the wrong company.
We have no record of your order, and the situation you described does not match how our order process works. We would never increase quantities without confirmation.
Please double check the company you ordered from – we are Be Well Hub (bewellhub.co.uk), an online Pharmacy based in the UK.
If we can assist you any further, please don’t hesitate to reach out.
I bought 1 item. I pressed submit and saw they had upped my quantity to 4. I called the company and no one answered. I submitted a message to them to cancel.
PAYPAL was helpful to I canceled auto pay. I called my bank and they said they will not let the charge go thru. I received an email from the company the next day (yesterday) stating they cannot change or cancel order because "It's already sorted out." This company is scamming and trying to steal money!
Reply from Be Well
Hi Sherri,
We’re really sorry for the frustration you experienced. However, we believe this review has been posted in error for the wrong company.
We have no record of the order or email, and the situation you described does not match how our checkout or cancellation process works. We would never increase quantities without confirmation.
Please double check the company you ordered from – we are Be Well Hub (bewellhub.co.uk), an online Pharmacy based in the UK.
If we can assist you any further, please don’t hesitate to reach out.
I have used the Weldricks app to reorder my prescription, and continued doing this when they released a new version of the app. This month I placed my repeat order on the app only to receive two reminders a day or so later telling me it was time to reorder my prescription. Today I called in at the chemist to see what was going on and the very kind assistants helped me to install the New Bewell app. Which had at some point replaced the weldricks app?
I personaly find this method of reordering my prescriptions very handy and most of the time very efficient, but that's not to say it will suit everyone, some elderly customers in particular and if you are going to make changes please let us know.
Fab service from start to finish, quick and simple to use. I will definitely be using again in the future.
Fast and Reliable Service, my order arrived quickly and the whole process was very easy!
Easiest, quickest and most reasonably priced service i have ever used! Consultation form very easy to fill out, lots of information on the different products they suggest. Definitely would recommend to anyone wanting a quick way to get what they need.
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