Hard work unfortunately, long story fir thus little box . Ok on seeing the reply and having spoken to a chap today ,I have had a little rethink . Issues : automated service to get to speak to s... See more
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Review summary
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You came up with the very best price along with the lowest excess for any company. Also if you required to purchase extras they were well explained and the different levels and costs. The only issue a... See more
Company replied
Once I picked the phone up & spoke to a human it was bliss & got sorted in a flash & hopefully my paper copy is on it way as I write. BUT, had a terrible time trying to log online for my documents, to... See more
Company replied
Finally found a company who has a great reputation and an excellent price for my old VFR750, and I have also taken out the RAC European breakdown cover. So many issues with firms refusing to take old... See more
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Company details
- #181 of 228 best companies in Insurance agency
Written by the company
We are one of the UK’s fastest growing insurance brokers and we put this rapid growth down to two main factors: -We always take the time and trouble to make sure that we find the best insurance cover to suit your individual needs, at the best possible price. -Our highly trained and professional staff (all based at our offices in Andover, Hampshire) offer a warm and friendly service together with a wealth of insurance knowledge. As an FCA regulated independent insurance broker we act for over 30 of the UK’s largest insurance companies – and we regularly review our panel of insurance companies to ensure they are competitive and that they offer a high level of service. We know the most important thing is to look after you, our customer – and that’s what we do. All our clients enjoy free breakdown cover, free legal cover, and free handbag and gadget cover. Finding the right insurance for you is what we do - we take the time to find a policy you can rely on.
Contact info
Embankment West Tower, 101 Cathedral Approach, Salford M3 7FB United Kingdom, M3 7FB, United Kingdom
- Customer.care@bewiser.co.uk
- bewiser.co.uk
4.4
Excellent
8K reviews
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No problems no mithering
2 April 2026
Reply from Be Wiser Insurance
Thank you for your review. I’m glad to hear that everything is going smoothly with insurance. If you have any questions or need any assistance in the future, please don't hesitate to get in touch.
Kind regards,
Michelle @ BeWiser Insurance
Quick and easy to use Wesite.
Quick and easy to use Wesite.
Found the exact cover I required.
Documents available for printing.
Would recommend Be Wiser Insurance to family and friends.
29 March 2026
Reply from Be Wiser Insurance
Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you found our website quick and easy to use and that you were able to find the exact cover you needed. It's great to know that the documents were readily available for printing, making the process even smoother for you.
Your recommendation means a lot to us, and we truly appreciate your support. If you ever need any assistance in the future, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Quick and easy service
2 April 2026
Reply from Be Wiser Insurance
Thank you for sharing your feedback on our service. We're delighted to hear that you found the process quick and easy. At BeWiser, we strive to make things as smooth as possible for our customers.
If you need any further assistance with your policy or have any questions, please don't hesitate to get in touch.
Kind regards,
Michelle @ BeWiser Insurance
I was quoted a good price
I was quoted a good price. It was a quick and easy set up. Would definitely recommend 👌
25 March 2026
Reply from Be Wiser Insurance
Thank you so much for your kind words! We're delighted to hear that you found the price good and the setup quick and easy. Your recommendation means a lot to us.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Cheap it was the first quote so happy…
Cheap it was the first quote so happy with that thanks 👍
1 April 2026
Reply from Be Wiser Insurance
Thank you for your feedback! We're glad to hear that you found the quote affordable and are happy with it. If you have any further questions or need assistance, please feel free to reach out.
Kind regards,
Michelle @ BeWiser Insurance
When my auto renewal came round I knew…
When my auto renewal came round I knew I would be selling my car and getting a new one in the near future so I called be wiser to see if I would be able to cancel my policy if need be before taking it out, I was advised that there would be a £55 cancellation fee and nothing else. Today I checked to see how much it would cost to change my car on my current policy to my new car and was told it would be an EXTRA £632.70 with my monthly payments going from £39 per month to £105 per month which is just extortionate so I asked to cancel my policy and was then told that I would need to pay £105 in order to cancel my policy due to paying for days covered and admin fees baring in mind I paid the first payment on the 18th March so I’ve not even had the policy out a month and I never would’ve taken it out had I known about this and I specifically called prior to ensure this wouldn’t happen and was assured I would only need to pay a £55 cancellation fee should I wish to cancel. Absolutely appalled by this service times are tough and I tried to ensure this wouldn’t happen but of course they only care about money! I would never recommend be wiser to any one, I have raised a complaint on this issue also do not use!
1 April 2026
Unprompted review
Reply from Be Wiser Insurance
Thank you for reaching out and sharing your concerns regarding your policy renewal and the charges associated with changing your vehicle.
I understand that when you initially called to check about cancelling your policy, you were advised of a £55 cancellation fee, and nothing else. However, upon inquiring about changing your car details, you were informed of an additional cost of £632.70, which has understandably caused you concern due to the significant increase in your monthly payments from £39 to £105.
Vehicle changes can sometimes affect your premium considerably, as the insurer reassesses the risk based on the new car's value, security features, and repair costs. The extra charge reflects this reassessment.
As you have logged a complaint our team will be in contact with you directly once they have investigated the concerns you raised.
If you need anything else in the meantime, please let us know.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you so much for your kind words! We're delighted to hear that you found it easy to talk to us and are very satisfied with our service. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you very much for your kind words. We're delighted to hear that you found our service very helpful. It’s always our goal to provide the best support possible, and your feedback means a lot to us.
If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for sharing your positive experience with us. We're delighted to hear that you found the process easy, hassle-free, and the price competitive. Your satisfaction is our priority, and we appreciate your feedback.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your kind feedback! We're delighted to hear that you found the form easy to fill, experienced a quick response, and were happy with our pricing. At BeWiser, we strive to make your experience as smooth and affordable as possible.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ BeWiser Insurance
Cancellation cost
Insurance automatically renewed and I found a cheaper quote online, I called within 14 days but still got charged just under £80 to cancel
31 March 2026
Unprompted review
Reply from Be Wiser Insurance
Thank you for reaching out to us regarding your recent insurance renewal. I understand that your policy automatically renewed, and although you found a cheaper quote and called within the 14-day period, you were still charged just under £80 to cancel. I apologise for any inconvenience this may have caused. I’m sorry you weren’t aware the administration fee would be retained if you cancelled within the cooling off period and understand how frustrating it must have been. The £40 administration fee is outlined in our terms of business which is available to view prior to the policy being accepted, but I realise this doesn't make the situation any less frustrating for you. You are also charged for the amount of days on cover that have not been paid for.
If you would like to discuss your concerns further or to log a complaint please see below:
www.bewiser.co.uk/contact-us
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your kind feedback! We're delighted to hear that you found our site easy to use. If you have any questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Excellent service and cost for our…
Excellent service and cost for our peaugot van, less than half price than Van compare
30 March 2026
Reply from Be Wiser Insurance
Thank you so much for your kind words and for choosing BeWiser for your Peugeot van insurance. We're thrilled to hear that you found our service excellent and our pricing so competitive. Your feedback means a lot to us!
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for taking the time to share your positive experience. We're delighted to hear that you found our prices competitive and our website easy to use.
If there is anything more we can assist you with, please don't hesitate to get in touch.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your feedback! We're delighted to hear that you found the setup process easy. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
There are still many of us who need a…
There are still many of us who need a paper copy of our proof of insurance for a variety of reasons.
Correct spelling of my surname would also be a big help.
Thanking you in anticipation,
Gwyneth PRATTEN.
O1758 750295 07884 480589
23 March 2026
Reply from Be Wiser Insurance
Thank you for your feedback. I can see that you set your policy up online and selected email as your preferred delivery of documents. However I understand that having a paper copy of your proof of insurance is important, and I have requested a copy for you. Please allow 3-10 working days for them to arrive.
If you could please contact us via the link below and one of our team will able able to amend the spelling of your surname for you.
www.bewiser.co.uk/contact-us
Kind regards,
Michelle @ BeWiser Insurance
The process was very simple and catered…
The process was very simple and catered for my needs. Be Wiser were very competitively priced. I don’t do the miles I used to, so they met my needs.
29 March 2026
Reply from Be Wiser Insurance
Thank you for your kind feedback! We're delighted to hear that the process was simple and tailored to your needs. It's great to know that we offered you competitive pricing and coverage suited to your current driving habits.
If you ever need any further assistance or have questions, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your kind words and for taking the time to share your feedback. We’re delighted to hear that you found our service helpful and straightforward. If there’s anything else we can assist you with regarding your insurance, please don’t hesitate to get in touch.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your kind words! We're delighted to hear that you found our price and cover to be good. If you have any questions or need further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for taking the time to share your feedback with us on Trustpilot. We're delighted to hear that you found our application process simple and straightforward. At BeWiser, we strive to make things as easy and hassle-free as possible for our customers.
If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.
Kind regards,
Michelle @ BeWiser Insurance
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