Fantastic company, great products however, not sure why trust pilot are belligerent in their attempts to get me to review Beyond NRG...Considering they have sadly gone out of business.
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See what reviewers are saying
My package never got delivered to me, and ended up going to someone else or just lost in the mail, I’ll probably never see it again. But the customer service on Beyond NRGs side was friendly and relia... See more
These guys always deliver. Never had any issues with ordering or products arriving, plus they do their best to work with the community and affiliates. Their products are super tasty and they aren't j... See more
Company replied
I recently ordered the Athena Colada from Beyond NRG. It arrived in a few days and I am seriously impressed with it. It not only tastes great, but I notice a definite improvement in my energy levels... See more
Company replied
Company details
Written by the company
A sugar-free, natural nootropic formula, offering a healthy and long-lasting surge of energy for the ever-expanding gaming generation.
Contact info
Unit 1, Fountain Enterprise Park, ME156ZQ, Maidstone, United Kingdom
- 01622 851436
- support@beyondnrg.com
- beyondnrg.com
4.6
Excellent
647 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Beyond NRG
Hi Joshua,
Thank you so much for the 5* review, it means a lot!
Nice! Just a shipping error
Your website is really clean and sleek, easy to navigate and find what you need. Also love the confetti canons after purchase. I had already bought the AthenaColada before and wanted another box for me and a friend. I bought a product for myself and two for a friend the only problem was that in shipping the two labels got mixed up, so I got what was supposed to be going to them. Some of the corners on the box were a little damaged. Which isn't a problem. I just love the Sea of thieves box design and wanted to keep it in good condition.
18 June 2022
Reply from Beyond NRG
Hi Lee,
Thank you so much for taking the time to leave us a review! We're really sorry about the mix up with labels and slight damage in shipping but we are very happy you love Athena Colada!
Very fast service!
For something international, the shipping was very fast and on time. They included candy for comparison and the overall uniqueness was great. This brand is definitely on my radar now and I'm very impressed by them.
17 June 2022
Reply from Beyond NRG
Hey Abby,
Thank you so much for the 5* review, we really appreciate it and are over the moon that you love the product and service you received!
Best energy drink out there!
17 June 2022
Reply from Beyond NRG
Hey Glitch!
Thanks so much for the 5-Star review! We're super glad we're both on the same page!
Reply from Beyond NRG
Hey Robert,
Thank you for the 5-Star review! We really appreciate your kind words!
Fast and efficient dispatch and an easy…
Fast and efficient dispatch and an easy to use site. Everything from adding to basket to dropping on the doorstep was a breeze
15 June 2022
Reply from Beyond NRG
Hi Phillip!
Thank you so much for the great 5-star review! We really appreciate it!
CS response is lacking
Product so far is great. Took a chance using it since the seal came opened. Rating 3 stars because of the lack of any response from a contact request regarding the unsealed container.
14 June 2022
Reply from Beyond NRG
Hey Tom, glad you are enjoying your Beyond. Our tubs have a child lock seal and a freshness seal in the lid. If this was not broken, the product is fine to consume.
The internal foil is not a seal but keeps the powder contained during the manufacturing process. I'm sorry that you have not received a response. I will pass your feedback on to the relevant teams.
Thanks for leaving us a review!
Amazing product
Amazing product! The mixed box that I got is great to try out different flavours, will be ordering again.
14 June 2022
Reply from Beyond NRG
Hey Shane! Glad that you are enjoying your build your own sachet box 😃. Thanks for taking the time to leave us a 5-star review!
Mixed Review
The packaging is fantastic, but the taste is extremely bitter, so much so that unfortunately I can't drink any of the flavors I ordered. I sent an email nearly two weeks ago, and haven't heard back.
13 June 2022
Reply from Beyond NRG
Hello Ro, thanks for leaving us a review. We appreciate the feedback so that we can continue to improve our service.
Of course, flavour is subjective, but we believe that we have a flavour for everyone and we will continue to develop our offering following feedback from the community. Our powder contains high levels of Nootropics, which are naturally derived ingredients with a wealth of benefits, but they have a taste. We formulated our drink for functionality first, as we want to provide a drink that does what it says on the tin!
We apologise if your email was not received, I have passed on your message to the customer service team, and they will search for your email today. Expect an email from them later! If there is anything else you need, please contact us either at support@beyondnrg.com or using our live chat service at beyondnrg.com. We are always happy to answer any of your questions :)
Reply from Beyond NRG
Hey Jessi, we absolutely do believe! Thanks for being a part of such an awesome community and leaving us a 5* review 🤩
Fantastic
Can’t fault them they deliver on time every time I always been able to get my flavours that I wanted
13 June 2022
Reply from Beyond NRG
Hey Victoria, We are so grateful for your 5-star review. Thanks for sharing your rating with the community and us :)
great service
edit the customer support helped me out the pear drop flavor is amazing definitely will recommend
11 June 2022
Reply from Beyond NRG
Hey Chance, I'm sorry to hear that you were not satisfied with your order. I have just spoken to the customer service team, and they have let me know they responded to you on the 6th June. Please get in touch with support@beyondnrg.com at your earliest convenience, so we can get this cleared up for you!
Amazing service and posting
Amazing service and posting. Usually get product’s before the 3-5 days once shipped and the orders processed really quickly.
10 June 2022
Reply from Beyond NRG
Hello Paul, great to hear that you were happy with the service you received from Beyond NRG. Enjoy your order!
I bought the limited edition sea of…
I bought the limited edition sea of thieves bundle and couldn't be happier. The drink is sublime and doesn't leave a chalky texture in your mouth. The bottle is a very good size and shape for a shaker bottle and the container for the powder is very sturdy with a good quality locking lid!
10 June 2022
Reply from Beyond NRG
Hey! Thanks for leaving us a 5-star review. Pleased to hear that you are enjoying your Sea of Thieves Collector's Bundle! 😃
Blue raspberry lemonade tastes awful
Blue raspberry lemonade tastes awful. Ordered from Beyond by mistake, meant to order sneak. Won't be trying again, dreadful.
7 June 2022
Reply from Beyond NRG
Hey Amber,
We fully understand your frustration about ordering from the wrong website and we also understand that taste is subjective and will change with each individual.
However, we would just like to highlight that you've left us a 1* review based on the service we have provided which we believe we delivered to our highest of standards.
If you would like to leave us an individual product review you should have also received a link to do so in your inbox.
If you would like any further support please feel free to contact us at support@beyondnrg.com.
Great product, swift delivery and lovely customer services.
Ordered a mix of flavours and 2 shakers.
Flavours are strong and havnt found one i didnt like.
Shakers are great, ive had a few from other suppliers and they are either hard to clean or barely mix.
The powder is so fine its really easy to mix with water.
I did have a small blip with delivery as wording on the site suggested my deliver was complete before i recived my delivery.
After contacting customer services they responded super quick and mentioned as i had the 3-5 day royal mail delivery its marked as completed once the parcel is with royal mail. So only complain is to change the wording or delay that completed status till the 5th day its with royal mail to avoid confusion.
6 June 2022
Reply from Beyond NRG
Good Afternoon!
Thank you for this great 5-star review! We're really happy you are loving Beyond and we really hope to see you again in the future!
I'm very pleased with the outcome of…
I'm very pleased with the outcome of the product after hearing about it for so long. It took me a few tries to get used to the taste, but after that I can confidently say I thoroughly enjoy the different flavour I don't experience too often.
5 June 2022
Reply from Beyond NRG
Hi Zachary,
Thanks so much for taking the time to leave us a review, we really appreciate it!
Really nice energy drink, easy to make.
I was after a decent energy drink to get me through my longer streams for ages so i thought id give Beyone NRG a go and ive not hated a flavour yet. My favourites are cherry twist and strawberry, watermelon & lime so far and i still got 3 flavours left to try. But this stuff works!! And its tasty, not chalky like other powder drinks.
5 June 2022
Reply from Beyond NRG
Good Morning!
Thank you for this amazing 5-Star review, we really appreciate it! Hopefully we can keep you fuelled up in your future streams!
I ordered from them twice first time…
I ordered from them twice first time everything was ok and the second time they got my order wrong. I've reached out to support and nobody seems to answer how I can get my order corrected.
3 June 2022
Unprompted review
Reply from Beyond NRG
Hi Roberts,
We're really sorry you haven't yet had your order fixed! As it was the Platinum Jubilee it was a very long weekend. I have passed your name and email on to get this rectified for you as soon as possible!
Great product with a great service.
Great product with a great service.
Tasty drinks, that keep you going all day.
2 June 2022
Reply from Beyond NRG
Hey Nick,
Thank you so much for the 5-Star review, we're really happy you are loving Beyond!
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