Bezali Watches Reviews 193

Delivery on time

Excellent communication and delivery. Will definitely purchase from this store again!

THE RADO BOX WAS IN A NOT SO NICE CONDITION. I

February 25, 2024 was the estimated date of delivery. It is delayed somewhere unknown to me. I will be away for three weeks without the purchased item. Hopefully, the parcel will be in the mailbox when I return.

The Gucci Watch deployment clasp do not work. The watch is defective!! I tried to contact customer service and still have not received a response from their customer service to get the watch replaced!! I am still waiting for a response so I can have the watch replaced!!

I purchased a "Gucci" watch from Bezali.com. Almost immediately, the strap broke. Rather than sending it back to Bezali we took it to the Gucci store for repairs. Gucci informed us that the watch is a counterfeit.

I contacted customer support. There was no apology for my experience. The person I spoke with told me to email a different address.

So far this is the worst purchasing experience I have ever had.

I waited a while but I finally got the watch and I like it
Thanks
Princess O

Bezali offered a $1500 new watch for sale on their website, saying “in stock – ships next day.” They never had the watch, they did everything to convince the customer that it was about to be shipped, they promised not to bill the credit card until they shipped, and they billed the card and continued to pretend they were about to ship. This is interstate fraud. The company is not legitimate. I have a complete file and absolute proof of their fraud, and I have filed complaints with the NY and KS attorney generals’ offices, the Federal Trade Commission, and the NYC DCWP. Do not attempt to do business with Bezali or Bezali.com.

You guys sent me the wrong watch then the rep named mateo tried to debate with me. Wt f is this guy talking about? I left specifics so I don't understand the malfunction. Do better!!

The first watch I ordered from Bezali was lost in transportation so they cancelled the order. The second order went fine and although a few days late in delivery we finally received it. The price is great and the watch is beautiful.

After receiving the confirmation email & noting I actually did not receive my watch I went into panick mode. However, after contacting support my issue was attended to promptly. Although I did not receive my purchase on the date expected I did receive it sooner than later.

order was canceled after 3 days..reordered the same product with 1-2 days shipping paid $60 still didn’t get it on time

Love my Gucci watch! Beautiful! Shipping took a bit longer but worth the wait.

Great price, timely shipping, great packaging

It was good; however the method and means of delivery was not to my satisfaction.

co was wrong.. only sent 1 of 2 items but said sent 2.... only staff beginning with customeer service on phone was good,actually excellent, cleared the issue with little prompting on my part ... were the best... saved me as a customer