I just have to say that my experience has been absolutely lovely and amazing, all thanks to Susan. She works there and has gone above and beyond to make my experience exceptional. Susan genuinely care... See more
Company replied
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See what reviewers are saying
We order doughnuts regular from BFP For are small bakery ! They are always super quality ! Great service over the phone super helpful and delivery is normally next day or two days max ! Thank y... See more
Company replied
A great company which really does try to go the extra mile in regards to customer service. I've dealt with this company for a few years now and although not always have certain items in stock the love... See more
Company replied
Customers service is very good ladies (suzan) on the phone make sure u gat the service u need .they help me with the price and if I'm short on minimum order she still make sure I get the free delivery... See more
Company replied
Company details
Written by the company
Founded in 1932, BFP has supplied bakeries, patisseries and cake makers with wholesale bakery ingredients for close to a century.
Contact info
Old Run Road, LS10 2JH, Leeds, United Kingdom
- 01924 223 710
- shop@bfp.uk.com
- bfp-xpress.co.uk
4.6
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
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We order doughnuts regular from BFP For…
We order doughnuts regular from BFP For are small bakery !
They are always super quality !
Great service over the phone super helpful and delivery is normally next day or two days max !
Thank you from Dees designs
Gardden Road
Rhosllanerchrugog
Wrexham LL142EN
20 March 2024
Unprompted review
Reply from BFP
Dees Designs
Thank you for your kind words and for choosing BFP Wholesale for your bakery needs! It's truly rewarding to hear that our doughnuts have been well-received by both you and your customers. At BFP, we are committed to providing high-quality products and exceptional service to all our clients. Your satisfaction is our top priority, and feedback like yours motivates us to continue improving and expanding our offerings.
We understand the importance of reliable suppliers in the bakery business, and we're thrilled to have the opportunity to contribute to your success. Remember, we're here to support your business growth, so if there's anything more you need or any feedback you wish to share, please don't hesitate to reach out.
Once again, thank you for your trust in BFP Wholesale. We look forward to serving you and your bakery with more delicious goods in the future. Here's to many more successful years of partnership!
Thanks again,
Team BFP
Easy order and delivered on time and…
Easy order and delivered on time and everything was packed very good so no item was damaged
19 March 2024
Reply from BFP
Dear valued customer,
We want to extend our heartfelt gratitude for taking the time to share your feedback on Trustpilot. Your comments mean a great deal to us as we strive to provide top-quality bakery ingredients and exceptional service to all our customers. It is through feedback like yours that we can continuously improve and better meet your needs and that of other bakers in the industry.
Thank you once again for choosing BFP for your bakery ingredient needs. We look forward to serving you in the future and are grateful for your support.
Warm regards,
BFP Team
Great service
Good selection of items at reasonable prices, well delivered in a timely way. Would use again without a doubt as I've used consistently over the past few years.
15 March 2024
Reply from BFP
Dear customer,
Thank you for your kind review of our products and services. It brings us great joy to know that you are consistently satisfied with the work we do for our customers. Your feedback is invaluable to us as we strive to provide the best experience possible.
We would like to express our gratitude to Maple Leaf for their unwavering support throughout the years. Your continued partnership means a lot to us, and we look forward to many more years of collaboration and success together.
Thank you once again for your feedback and support. We truly appreciate your business and are here to assist you in any way we can.
Regards,
BFP Web Team.
Reply from BFP
Dear valued customer,
Thank you for taking time out to leave us this review. At this moment in time we are piloting some new deliveries and your feedback is important to us. We are pleased to hear that you found ordering to be easy and that the delivery was fast and efficient.
May we take this opportunity in thanking you again for buying your bakery ingredients from BFP wholesale.
Regards,
BFP Web Team.
Reply from BFP
Dear customer,
Thank you for taking the time in leaving this review following your recent order with BFP. We truly appreciate your comments whilst we look to creating faster and more efficient deliveries of bakery goods within the UK.
May we also take this quick opportunity in thanking you again for using BFP for your bakery supplies.
Regards,
BFP Web Team.
Reply from BFP
Dear customer,
Thank you for taking the time in leaving us this review following the purchase or your Buttermilk and Cocoa powder. It’s good to hear that you loved the products, price & delivery. May we take this opportunity in thanking you once again for buying your ingredients through BFP.
Regards,
BFP Web Team.
Reply from BFP
Andrew,
Thank you for taking the time in leaving us this review. We are working hard to make faster deliveries to our customers, and this feedback helps us know it is working.
Thank you.
BFP Web Team
Great speedy service 👍
28 February 2024
Reply from BFP
Dear customer,
Thank you for taking the time in leaving this review. May we take this opportunity in thanking you again for buying your ingredients through BFP Wholesale Ingredients.
Happy Baking!
From The BFP Web Team.
Good driver
21 February 2024
Reply from BFP
Dear customer,
Thank you for taking time in leaving us your review. May we take this opportunity once again for buying your ingredients from BFP wholesale ingredients.
BFP Web Team
Fast delivery
Fast delivery, great prices, great service. Now my new supplier thank you
21 February 2024
Reply from BFP
Dear customer,
Thank you so much for the kind and positive feedback. Here at https://www.bfp-xpress.co.uk we are doing are upmost to improve customer experience with revised pricing and a total overall on our transport, so your feedback is important at this time.
May we take the opportunity in thanking you again for using BFP.
Regards,
BFP Web Team
The delivery was prompt & came in one…
The delivery was prompt & came in one delivery. A £10 charge for delivery will be worth it if it means delivery is prompt.
29 January 2024
Reply from BFP
Thank you for taking the time in leaving us feedback. Yes in some cases we are aiming for much faster deliveries especially via the website with an aim for 24-48hrs. We understand our bakers needs and this is something we are continually looking at to improve.
Thanks again for buying your ingredients from us.
Regards,
BFP
Reply from BFP
Natural World,
Thank you for taking your time in leaving us this review which is appreciated. We will pass your great comments back to the team.
Regards,
BFP
Perfect
Love this product. Easy to use and store. Perfect amount of sweetness. Will buy again
13 December 2023
Reply from BFP
Dear customer,
Thank you for leaving us a review following your recent order. May we take this opportunity to wish you a Happy New Year.
Regards,
Team BFP
The best cream in the world
We used this this company all the time mainly for ur cakes the cream makes all our cake extra special. Delivery is first class. And the cream is incredible
8 December 2023
Reply from BFP
Christopher,
Thank you for your feedback which is truly appreciated. It's good to hear that you love using the Macphie cream in your bakes.
We will pass your comments onto the delivery team and hope you have realised we have made some really positive changes in how we are now transporting goods.
Thank you once again for your continued custom with BFP wholesale.
Regards,
BFP Web Team.
Great Experience With BFP
We, a small bakery, have had great experience ordering from BFP so far. Products and delivery service are of a high standard.
14 December 2023
Reply from BFP
Hi EM Cakes, London.
Just want to say thank you for taking time out of your baking and leaving this review.
Here at BFP we truly value our customers feedback, and be assured when we say it's a team effort and therefore we will inform the team of your positive comments.
Thank you once again for buying from BFP Wholesale.
Regards,
The Web Team
Reply from BFP
Hi there!
Just want to say a big thank you from the team in leaving us this review. It's great to hear back from our customers amongst so many improvements we are making in relation to customer orders and deliveries.
Thank you once again.
BFP
Quick delivery + easy to use website
11 December 2023
Reply from BFP
Hi there Sugarglaze,
Thank you for taking the time in leaving us this review. We have made a few changes of late in how BFPX works, and we are so happy to hear your positive feedback.
Thank you again for buying your ingredients from BFP Wholesale.
Regards,
The Team
excellent service
8 December 2023
Reply from BFP
Dear customer
Thank you for taking the time in leaving us this review, it is truly appreciated.
Happy Baking!
Team BFP
Great service quick good communication…
Great service quick good communication 👍👍👍👍👍 very good company
7 December 2023
Reply from BFP
Renisha,
Thank you for taking the time out to leave us the review following your purchase of Macphie Mactop.
We truly appreciate your feedback and will pass your comments on to the team.
Regards,
BFP
Customer expectations exceeded
My expectations were exceeded by the superb customer service of Susan Longhorn, Sales Executive. I was in need of a product asap and Susan went the extra mile to make sure the product was delivered in good time. Thank you Susan for your professionalism and dedication to customer service.
30 November 2023
Reply from BFP
Susan,
Thank you for taking time our to leave us this review. We will of course pass your comments onto your namesake and let her know how delighted you are with her service.
May we take this opportunity again to thank you for choosing BFP for your wholesale ingredients.
Regards,
BFP Web Team.
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