We have received such excellent service form BGAstore. We reported our damaged in transit order and they sent a replacement straight away and kept in touch with updates on email. We are very grateful.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have received such excellent service form BGAstore. We reported our damaged in transit order and they sent a replacement straight away and kept in touch with updates on email. We are very grateful.... See more
Company replied
Worst experience I've had buying something online. Order was stuck in limbo for 5 weeks while I tried to deal with their ai bots. Only involving the ombudsman got them to reimburse me. Buyer beware... See more
Company replied
the glass on the largest frame that I ordered arrived damaged (scratches visible, also when the protection layer is partially taken off), I would like to receive a non damaged product but the return... See more
Company replied
Very nice albums, the quality is there. The only small observation is that the album has a small defect on the inside side of the cover due to the friction with the spiral. I would suggest to the supp... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very poor quality. The screen arrived with a lot of scratches. Would nos recommend.

Reply from BGASTORE.FR
The products are good but the delivery damaged them a little bit, I realised when I tried to put the photos in. I had to try to fix them. I think the result is finally decent but not perfect. Delivery is part of the thing.

Reply from BGASTORE.FR
I did my order 3 week-end ago and since then I struggle getting information.
Still have no idea about the date of expédition, and desperatly need some of the items as I am renovating my appartment.
A shame!
Sophie NAHON
FRANCE
The frames are of good quality and I receive quickly my order. It was well protected in the package.
Very good product, original ones
Nicely packed and no problem was noticed on my product !
I hardly recommand
Well shipped, arrived in perfect state and the black frames are very high quality and easy to set up - I was honestly surprised, will buy them again!
The overall quality of the frames are ordered was disappointing, one of them had really bad painting. the 2 other was good, but for the price I was expecting a little better
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.