BGASTORE.FR Reviews 

7,903
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have received such excellent service form BGAstore. We reported our damaged in transit order and they sent a replacement straight away and kept in touch with updates on email. We are very grateful.... See more

Company replied

Rated 1 out of 5 stars

Worst experience I've had buying something online. Order was stuck in limbo for 5 weeks while I tried to deal with their ai bots. Only involving the ombudsman got them to reimburse me. Buyer beware... See more

Company replied

Rated 3 out of 5 stars

the glass on the largest frame that I ordered arrived damaged (scratches visible, also when the protection layer is partially taken off), I would like to receive a non damaged product but the return... See more

Company replied

Rated 4 out of 5 stars

Very nice albums, the quality is there. The only small observation is that the album has a small defect on the inside side of the cover due to the friction with the spiral. I would suggest to the supp... See more

3.7

Average

TrustScore 3.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(7,903)

1,104 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Very poor quality

Very poor quality. The screen arrived with a lot of scratches. Would nos recommend.

11 April 2022
BGASTORE.FR logo

Reply from BGASTORE.FR

Si vous avez reçu des articles endommagés, veuillez envoyer un e-mail à info@bgastore.fr. Nous sommes là pour vous aider.

Rated 3 out of 5 stars

The products are good but the delivery…

The products are good but the delivery damaged them a little bit, I realised when I tried to put the photos in. I had to try to fix them. I think the result is finally decent but not perfect. Delivery is part of the thing.

8 April 2022
BGASTORE.FR logo

Reply from BGASTORE.FR

Si vous avez reçu des articles endommagés, veuillez envoyer un e-mail à info@bgastore.fr. Nous sommes là pour vous aider.

Rated 1 out of 5 stars

I dis my ordre 3 week-end ago ans…

I did my order 3 week-end ago and since then I struggle getting information.
Still have no idea about the date of expédition, and desperatly need some of the items as I am renovating my appartment.
A shame!
Sophie NAHON
FRANCE

6 April 2022
Rated 5 out of 5 stars

Great frames!

Well shipped, arrived in perfect state and the black frames are very high quality and easy to set up - I was honestly surprised, will buy them again!

21 March 2022
Show reviews in all languages. (7,903 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look