Bgmgirl Hair Reviews 1,629

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as soft, natural, and true to length and density. Many people are impressed with the excellent customer service, highlighting the team's responsiveness, kindness, and helpfulness throughout the entire process. The products are frequently noted for their amazing appearance, with many consumers receiving compliments and finding them easy to style and install. However, some customers experienced issues with product quality, reporting that some wigs tangled easily, shed excessively, or felt synthetic after washing. Additionally, a few people were dissatisfied with delivery times, mentioning long waits and unaddressed issues with their orders, and some found customer service unresponsive or unhelpful when problems arose.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the hair as soft, full, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the hair as soft, full, and... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and loyalty, citing... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising quick delivery times... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hey yall I ordered my hair on the first of the month I don’t want to over react but I’m just scared and skeptical how long did it take for you to receive your packages and is this legit please let me... See more

Company replied

Rated 4 out of 5 stars

I've purchased 2 wigs on BGM hair. The lace wig I purchased was great quality, amazing and long-lasting. But the burmese curly half wig I purchased 3 months ago has been disappointing. Out of the b... See more

Rated 4 out of 5 stars

Their customer service is truly top tier, very respectful, kind, and responsive throughout the entire process. I really appreciate how helpful and attentive they’ve been. It made the whole experience... See more

Rated 5 out of 5 stars

BEST HALF WIG I EVER PURCHASED!!! I bought mine in 28in 250% density and tried cutting a few layers in it...but got a little scissor happy lol. Its sooooo full and the curls are so cute. In addition,... See more


Company details

  1. Wig shop

Written by the company

BGMgirl Hair company specialize in high quality 100% human hair, we've been in hair business for over 10 years, we have our own factory, which provide flesibility for hair produce and best price for wholesale. BGMgirl Hair ship worldwide, providing high quality hair at affordable prices, with strong supply ability and sufficient stock, gradually into a global human hair enterprises in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second purchase

Second purchase and it’s better than the first. Hair quality is great and takes color great. The gifts with purchase really are useful. Will be purchasing again!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Lace and density

I wasn’t sure about purchasing from this company but all the reviews were great anyways I bought the 26inch deep wave blonde highlights and lm amazed by the quality ,length,density the lace and the cap size was perfect . Unit arrived in a week time package was beautiful.thanks so much

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Glueless 360 Lace

I ordered the glueless 360 lace wig and when I say they did not disappoint!!! Omggg I’m literally in love with this hair. It’s beautiful. Def my go to for the summer.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

First time ordering from them and there…

First time ordering from them and there was a delay in the delivery, but they emailed me back right away asap and kept me updated on when it would be arriving. the hair looks absolutely gorgeous. it will definitely not be my last time ordering from them!!!

25 March 2025
Unprompted review
Rated 4 out of 5 stars

The hair took 2 weeks to arrive

The hair took 2 weeks to arrive. Once I open my package I realized that the wig wasn't what I expected, I ordered 13x6 water wave wig but the parting space is more like no existence. I can only do the flip over method. The curl pattern is great, the length was great also,and the price was good. Oh the density on both my wigs where crap. The 200 density is more like 180. So be careful

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Wig first timer

First time getting a wig of my own and I don’t regret using Bgm at all!! The hair is so soft, and exactly what i expected. Definitely purchasing more wigs from y’all.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely loved it

Absolutely loved it! First time applying a wig and it was super easy! The company worked hard to make sure I received my wig in time and they got it done! They definitely go above and beyond for their customers❤️🥰

20 March 2025
Unprompted review

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