Bournemouth Catsitting Service Reviews 51

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Vicky is a cat lover and has an extensive knowledge of cats, from psychology to hygiene. She is very trustworthy and goes the extra mile. I recommend using her catsitting service and I would it ag... See more

Rated 1 out of 5 stars

Very disappointing experience with Vicky. She was recommended to us by a friend and initially we had no issues so we kept using her. Over time she got very sloppy. She would not clear out the litter f... See more

Rated 5 out of 5 stars

Have used BH Cat sitting for our nervous cats on a lot of occasions. Vicky has invested a lot of time and patience gaining their confidence and they're now very comfortable with her. She also takes... See more

Rated 5 out of 5 stars

We’ve been clients for almost 9 years and have always found the service impeccable and highly trustworthy. The provision to look after our cats in their own home is valuable and gives us peace of mind... See more

Company details

  1. Pet sitter

Information provided by various external sources

Bournemouth Catsitting Service is a dedicated cat sitting service offering a professional pet feeding service in the comfort of your own home. I've two cats at home myself so I am aware that cats don't like change and disruption in their daily routine. I am proud to be part of NARPS UK which is the registered governing body for pet sitters and I offer three different levels of service depending on how much time you require me to be at your home. I'm also insured to water your plants indoor and outside, as well as hoovering or sweeping up cat hair. I am pleased to offer my service to all animals except dogs and farmyard creatures.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 5 out of 5 stars

Trustworthy & goes extra mile

Vicky is a cat lover and has an extensive knowledge of cats, from psychology to hygiene.
She is very trustworthy and goes the extra mile.
I recommend using her catsitting service and I would it again.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

Caring and reliable

We have been regular clients of Vicky's for 10 years and she has always been very reliable and very caring. We are always reassured when we are away that our cat is in safe pair of hands and we really appreciate the updates and the pictures sent daily which means we can enjoy being away safe in the knowledge that our cat is at home, happy, and being looked after exceptionally well. Vicky has always been very diligent and we feel confident leaving our home and our cat in her care. Our cat has had a few health issues and Vicky feeds her exactly as specified with her veterinary diet as well as coming up with extra suggestions to keep her happy and healthy. We would highly recommend Vicky to anyone needing care for their cat and the fact we have been clients for such as long time speaks for itself to our trust in Vicky.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Superb.

We have used Vicky for many years for our very nervous cat, and are delighted with her service. She feeds Paddi exactly as we ask, (very fussy!) cleans the bowls and removes poo from the litter tray. Quick to reply to booking requests, we have found Vicky to be perfect to look after Paddi - we have no qualms at all about going away, knowing that she is in excellent hands. Vicky is also very knowledgeable, and happily offers advice. Thank you, Vicky.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable & Trustworthy Service

We’ve been clients for almost 9 years and have always found the service impeccable and highly trustworthy. The provision to look after our cats in their own home is valuable and gives us peace of mind to know our cats and home is being cared for as if it was the sitters own. Vicky is not only very knowledgeable about cats, their care and their health, but also has a full understanding of the law and legal requirements to carry out an excellent service to pets and their owners alike.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with Vicky. She was recommended to us by a friend and initially we had no issues so we kept using her. Over time she got very sloppy. She would not clear out the litter from one of the bathrooms and then claim she had no idea how the poo got there because she was sure the cat didn't leave her side. So the house would stink on our arrival. She would keep leaving food bowls out even though we asked her to clear them out once the cat has eaten in order not to attract bacteria and insects to the house. The final straw was when she disregarded safety instructions and left side gate to my house open the whole weekend meaning someone could have accessed my house from the garden. Then she turned highly unpleasant threatening me with debt collecting over unpaid invoice even though she has never issued an invoice!!!! When I asked for invoice she sent me photos of scraps of paper with dates and types of visits on them?! She also seems to not be aware that normal payment terms are 30 days as she started chasing me 14 days later. Highly unpleasant and unprofessional sitter.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I would highly recommend Vicky as a cat sitter. I have used her once and am using her again, I will continue to do so in the future. She is extremely diligent, well organised and professional in her approach.
I can go away with the peace of mind that my cat is in safe hands and my house is kept an eye on.

13 April 2018
Unprompted review
Rated 5 out of 5 stars

Great service - highly recommended!

Vicky offers an incredibly high level of service. She is both reliable and professional and I wouldn't hesitate is recommending her to anyone who would require her services. No more trips to the cattery for us!

23 March 2018
Unprompted review
Rated 5 out of 5 stars

First class service

We have two cats who are nervous of visitors but need asthma inhalers to be administered daily. This makes it a real headache to get them cared for when we go away. Vicky, however is unfazed by this. She always gets them to take their medicine and clearly looks after them well as they are always happy and relaxed when we return, rather than anxious and upset as they had been with other sitters. I wouldn't consider using anyone else now.

15 November 2017
Unprompted review
Rated 5 out of 5 stars

Amazing catsitting service

We've had Vicky come in and look after our cat for us our past 2 holidays (and booked in for our next 2 already!) and I'd never want to use anyone else. Vicky clearly has a natural gift with animals and treats Wilson like he's her own - when she comes to get the keys he runs to her! I can't recommend BCS highly enough - thank you Vicky!

4 November 2017
Unprompted review
Rated 5 out of 5 stars

Lovely lady and exceptional service

I have used Vicky for several years now and the service has always been exceptional. My cats love her, in fact they chose her when I was interviewing cat sitters! My 2 fur babies are always happy, relaxed and look well cared for when I return home - what more could you ask for? I wouldn’t hesitate to recommend and wouldn’t go back to using a Cattery.

27 October 2017
Unprompted review
Rated 5 out of 5 stars

A brilliant cat sitting service

A brilliant cat sitting service. Vicky knows so much about cats you can be confident that they are in safe hands and she always goes the extra mile in terms of treats and toys. The fact my (very nervous) cat comes to her whenever she arrives tells me everything I need to know about how much he enjoys her visits. Definitely deserving of 5 stars.

21 October 2017
Unprompted review
Rated 5 out of 5 stars

Perfect

This is the best cat sitting service I have ever had for my cat. Vicky provides such a caring service and gives me peace of mind whenever we go away. I wouldn’t have anyone else to look after our cat. I have and will continue to recommend her to, friends and family.

9 October 2017
Unprompted review
Rated 5 out of 5 stars

Professional, caring and trustworthy

We have been using Vicky's cat sitting service for several years and would heartily recommend Vicky. Our cat runs to greet her, and seems to adore her. We have found Vicky to be professional, caring and trustworthy.

8 October 2017
Unprompted review
Rated 5 out of 5 stars

I've used BH Cat Sitting for 3 years

I've used BH Cat Sitting for 3 years, first with my cat who at the time was on medication but knew he was in very good hands. Since my cat passed away I still use Vicky to look after my hamster who is taken care of with just as much dedication and love, this means I'm able to relax on holiday.

7 October 2017
Unprompted review
Rated 5 out of 5 stars

We have been using Vicky for over 4 …

We have been using Vicky for over 4 years now and couldn't wish for a better person to leave our babies with whilst we are away.
Nothing is never too much trouble and Vicky is always around to keep us updated with pictures and messages.
Our house is always kept tidy and have such happy cats on our return!
Thanks for everything.

6 October 2017
Unprompted review
Rated 5 out of 5 stars

I have been using this service for …

I have been using this service for nearly two years; the standard of care for my "Ginga Ninja" is exemplary and he loves the owner to bits.The service is professional: caring and knowledgeable. I recommend Bournemouth Cat Sitting Service to anyone wanting the very best for their cat whilst they are away.

3 October 2017
Unprompted review
Rated 5 out of 5 stars

Happy cats = happy owner

Vicky loves cats and you can be sure that she will take good care of them while you are away. Very happy to recommend this service.

3 October 2017
Unprompted review
Rated 5 out of 5 stars

Excellent and trustworthy service

We have used Vicky's cat sitting service for years to look after Kitty when we go away. She is always super reliable and Kitty really relates to her (probably because she gets treats when Vicky visits) No hesitation whatsoever to recommend this service - way better than a cattery!

2 October 2017
Unprompted review
Rated 5 out of 5 stars

Excellent care

Once again after leaving our fur babies in Vicky's care, we came home to 2 happy cats.
I seriously think that they prefer Vicky to us.......!
Thoroughly recommended.

29 September 2017
Unprompted review

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