b-hive underfloor Reviews 

22
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

My order was delivered promptly but....Want to return or swop and unit that's when communication stopped. So so bad. Please avoid.

Rated 1 out of 5 stars

Not impressed by their communication at all. They take the order happily on the website, but force you to choose an inflated next day delivery at £8.95 and gray out other options. Then they fail to gi... See more

Rated 5 out of 5 stars

Excellent and really friendly service, cannot rate them highly enough! B-hive went above and beyond any other underfloor heating company we have ever dealt with. Will definitely be using them again!

Company replied

Rated 1 out of 5 stars

We thought this company was great. Then they didn't send all the items that were paid for and we haven't been able to contact them. We have tried every which way with no luck. We have had one response... See more

Company details

  1. Manufacturer

Information provided by various external sources

Underfloor heating and press-fit plumbing supplies specialist


Contact info

2.1

Poor

TrustScore 2 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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2.1

All reviews

(22)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam artist!

Scam artist!! Fraudulent company!!
Website allows payment but undelivered goods and ignores all forms of correspondence. Currently instigating legal proceedings.
Owner is Geraint Will Young

27 March 2021
Unprompted review
Rated 1 out of 5 stars

Hi same as all the other latest…

Hi same as all the other latest reviews! Had £169 of my money.
could Niall on the review below let me know how the police are involved?? I would also like to get the police involved as my bank are refusing to refund??

4 January 2021
Unprompted review
Rated 1 out of 5 stars

Pretty much the same review as all the…

Pretty much the same review as all the negative ones. AVOID AVOID AVOID. Placed an order over a week ago, paid the extra for next day delivery. Phoned them, no answer. Facebook messaged them, No answer. I'm now having to waste my time to go to my bank to try and retrieve my money back!!! ABSOLUTE FRAUD!!! DO NOT USE THIS SO CALLED COMPANY!!! POLICE ARE NOW INVOLVED

21 November 2020
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Placed an order on line inc £8.95 for next day delivery. A week later the order has not arrived and will not respond to any emails or answer the phone. Please avoid this company

22 September 2020
Unprompted review
Rated 1 out of 5 stars

Not impressed

Not impressed by their communication at all. They take the order happily on the website, but force you to choose an inflated next day delivery at £8.95 and gray out other options. Then they fail to give you any feedback on the status of your order by email. After you've waited 3 days without receiving your order or any excuse of an email, when you call them on their website contact number, what a surprise, they're really busy, but you're a valued customer who gets diverted to voicemail. Still haven't got my order, and don't think I'll be recommending them to anyone

18 September 2020
Unprompted review
Rated 1 out of 5 stars

AVOID, DO NOT BUY!!!

Ordered item on Monday, today is Thursday and it still has not turned up, tried to phone at least 10x over the period of a day and no answer whatsoever. Have now called card company to report it as fraud.

17 September 2020
Unprompted review
Rated 1 out of 5 stars

Broken promises and still waiting for refund

We thought this company was great. Then they didn't send all the items that were paid for and we haven't been able to contact them. We have tried every which way with no luck. We have had one response with an apology and a promise to get it sorted then nothing. We know its been a difficult time for everyone and we have been very understanding but we have had to pay out twice now in order to finish the job. Very unhappy with this company and advise caution if considering using them.

2 August 2020
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, great supply of stock, keen prices and a professional service. A goto company for UFH and Buteline products.

21 April 2019
Unprompted review
b-hive underfloor logo

Reply from b-hive underfloor

Many thanks for the reveiw and we hope to hear from you again soon.

Rated 5 out of 5 stars

Really good company

Really good company, great service and keen prices, pleasure to deal with.

11 April 2019
Unprompted review
b-hive underfloor logo

Reply from b-hive underfloor

Many thanks for the reveiw Erika and we hope to hear from you again soon.

Rated 5 out of 5 stars

Great to deal with

Great to deal with. Great service and products. Will the owner goes a long way to help you.

10 April 2019
Unprompted review
b-hive underfloor logo

Reply from b-hive underfloor

Many thanks for the reveiw Marty and we hope to hear from you again soon.

Rated 5 out of 5 stars

Excellent and really friendly service

Excellent and really friendly service, cannot rate them highly enough! B-hive went above and beyond any other underfloor heating company we have ever dealt with. Will definitely be using them again!

10 April 2019
Unprompted review
b-hive underfloor logo

Reply from b-hive underfloor

Many thanks for the reveiw Jason and we hope to hear from you again soon.

Rated 5 out of 5 stars

1st Class Service

I was recommended b-hive as a supplier and have now been using them for some time.
Good prices, goos products and most importantly, great service.

We use them for all our underfloor heating supplies .

10 April 2019
Unprompted review
b-hive underfloor logo

Reply from b-hive underfloor

Many thanks for the reveiw Jeff and we hope to hear from you again soon.

Rated 5 out of 5 stars

Excellent

Parts ordered. Delivered next day as promised. Fantastic Service.

10 April 2019
Unprompted review
b-hive underfloor logo

Reply from b-hive underfloor

Many thanks for the reveiw Michael and we hope to hear from you again soon.

Rated 5 out of 5 stars

Very helpful

Very helpful. Delivery also on time .
Happy customer

10 April 2019
Unprompted review
b-hive underfloor logo

Reply from b-hive underfloor

Many thanks for the reveiw Scott and we hope to hear from you again soon.

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