I tried to set a time-out after a longer session. The page confirmed it, then account settings let me cancel it right away. That defeats the point. Maybe there is a legal explanation somewhere,... See more
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what bothers me is the sequencing rather than the checks. every operator asks for documents and that is fine. this one asks at the exact moment your money is waiting, which makes the wait for a docume... See more
I enjoyed the generous sign up bonus and was impressed with the game availability. look forward to many more hours of fun
the terms say verification is normally completed within 24 hours. mine has been open eleven days. asked twice what normally means and was told it depends on volumes, while the cashout sits frozen.
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I enjoyed the generous sign up bonus…
I enjoyed the generous sign up bonus and was impressed with the game availability. look forward to many more hours of fun
Ryan from support ticket asked for the…
Ryan from support ticket asked for the same card photo already accepted on ticket #91080
I pointed that out and got a copy-paste line about security. Round and round we go
I kept checking it like an idiot and still learned nothing
Before I gave up
Before I gave up, the document listing changed after I submitted my address document. Brilliant….
my main problem was that the cashback…
my main problem was that the cashback excluded most of my play.
Login loop came stright back
They have an app but don’t push it…
They have an app but don’t push it much, and the browser version works. Neutral either way for me, just noting it isn’t in your face.
PayPal deposit cleared before Buffalo…
PayPal deposit cleared before Buffalo King loaded
I tried to set a time-out after a…
I tried to set a time-out after a longer session.
The page confirmed it, then account settings let me cancel it right away. That defeats the point.
Maybe there is a legal explanation somewhere, but from the user side it looks like a control button that only pretends to control anything.
set a deposit limit at signup
set a deposit limit at signup, easy enough. Tried to lower it later and it took effect straight away, but raising it needs 24 hours, and mine reset itself back somehow.
Login codes arrived out of order in a…
Login codes arrived out of order in a supermarket queue. Somehow, the blank table made the evening impossible to check. from my side the page looked unfinished. I checked again later and the wording still had not changed.
Bank transfer never arrived
Bank transfer never arrived. It was frustrating.
open banking cashout came back.
while using my second-hand phone
while using my second-hand phone, the jackpot category was almost empty. Reloading helped briefly, then the same problem came back
Pretty grim first impression
Pretty grim first impression: the free spins were advertised as ready after deposit, but mine never appeared. Amber from internal message centre pasted a bonus FAQ and closed the thread before answering the actual question.
I logged the errors for a week
I logged the errors for a week
Four sessions ended with the game closing itself, always between 9 and 11 in the evening, always on the same slot
Sent the times to chat and was told to clear my cache
never recommending this to a mate
Even after relogging
Even after relogging, the app signed me out repeatedly.
the terms say verification is normally…
the terms say verification is normally completed within 24 hours. mine has been open eleven days.
asked twice what normally means and was told it depends on volumes, while the cashout sits frozen.
what bothers me is the sequencing…
what bothers me is the sequencing rather than the checks. every operator asks for documents and that is fine. this one asks at the exact moment your money is waiting, which makes the wait for a document and the wait for a payout the same wait. mine ran twelve days. asked twice whether the KYC can be done up front, before any deposit, and was told twice that it is not currently offered. so the delay is a design choice, which makes it much harder to be patient about.
free spins gave me like 40 cents
free spins gave me like 40 cents, what a joke.
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